Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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9.0 "World class service."9.8 "98% found the
staff to be very friendly ." 9.2 "92% said thereception staff was great ." 9.2 "92% thought theservice was very professional ." -
8.9 "Location is great."9.7 "
Great parking , according to 97%." 9.3 "93%liked the proximity to shopping ." 9.0 "90%enjoyed the restaurants & bars nearby ." 10.0 "100%liked the proximity to sightseeing ." -
8.5 "Breakfast is good."10.0 "100% were
happy with the price of the breakfast ." -
8.4 "Generally very clean."8.0 "80% said
rooms were clean ." 8.6 "86% thoughtit was clean ." -
7.3 "Nice rooms."8.0 "80% said
rooms were clean ." 8.6 "86% said thebeds were comfortable ."
Overall Rating
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9.2 "World class service."9.9 "99% found the
staff to be very friendly ." 9.3 "93% said thereception staff was great ." -
9.0 "Terrific location."
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8.7 "Good value."
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8.5 "Generally very clean."8.0 "80% said
rooms were clean ." -
8.5 "Breakfast is good."
Overall Rating
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8.7 "Great service."9.8 "98% found the
staff to be very friendly ." 9.3 "93% said thereception staff was great ." -
8.7 "Location is great."
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8.5 "Breakfast is good."
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7.8 "Good pool."
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7.1 "High comfort."8.4 "84% said the
beds were comfortable ." -
6.7 "Rooms are ok."6.4 "Only 64% said
rooms were big enough ."
Overall Rating
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8.7 "Great service."9.6 "96% found the
staff to be very friendly ." -
6.8 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
We loved the lighting in the room. Loved everything about the room actually. It is under renovations which was the only downfall, really.
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10.0review from
I can't single out one thing, the staff was incredible (at the front desk made me feel like we were old Buddies)room was clean, facility was up to date, breakfast was great. Good job. Not a single thing
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7.0review from
Clean, good location. Breakfast was disappointing.
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10.0review from
Very clean and tidy, great breakfast included and centrally located. All was good
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10.0review from
Location was best for us to connect with other routes throughout of PEI No Comment
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8.0review from
This guest did not leave comments about this hotel.
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9.0review from
Customer service. Iron did not work.
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10.0review from
This guest did not leave comments about this hotel.
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10.0review from
Professional, pleasant, clean
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8.0review from
The hotel was fairly new, clean and the staff was helpful. The laundry room was terribly hot and was not open late enough for some to complete their laundry chores.
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6.0review from
easy to find didn't like distance of room to parking area
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9.0review from
The cleanliness, modern rooms, location not bad - I had a car, free parking and free breakfast Location if you don't have a car
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5.0review from
The location of the Holiday Inn was very nice. It is away from the downtown but simple to get to and from. Tims, shopping areas with malls and box stores. Had lots of grounds to relax around hotel. The breakfast area was a struggle.busy and over crowded. The coffee machine should be in its own area. It was difficult to get just a quick coffee you had to line up to get to it. The bathroom was dated. Room ac was lacking. TV small should be mounted.
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7.0review from
Front staff is very helpful. Room is very small, breakfast is at low end, food run out fast.
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6.0review from
I liked the heater in the room along with the fridge and microwave.The beds were also comfortable. we had no shampoo in our roombedspread was dirtycreative in parking our carI had complained to the front desk, asking that my message be passed on to the manager. Never heard from her!!!I WILL NEVER STAY AT THIS HOTEL As per my comments below
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6.0review from
location was perfect for our first visit to Charlottown and to our wedding venue...just off the main highway #1. Also was great that the staff suggested we could have a room with a back door to grassy grounds for our dog to roam on her leash.... not a lot of space in the room to move around....that day the pool was very cold too.
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7.0review from
a lot of malls in 5 minutes distance when you driving. old carpet makes the room look like dirty. far from downtown. no safty box in room.
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8.0review from
For the money, I felt this hotel passed the rating that a hotel of this size should get. Clean rooms and adequate breakfast mostly, though was surprised by a Chef to prepare in house omelets. Very courteous staff.
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6.0review from
Noisiest hotel stay ever. Most of the noise wasn't the fault of the hotel - two soccer teams in the hotel for a tournament, but the tile floor outside our room and the slamming doors by the service staff neccessitated ear plugs. Wireless internet access was out of service (staff insisted it was being fixed) and the hot food at breakfast was luke warm at best. Upside was the staff - very friendly and helpful. Probably just bad timing as far as the soccer dudes go, but make sure you avoid the room/s with tile in the hallway.
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10.0review from
This hotel is so clean, the staff was extremely friendly, and by 100% smoke-free, they mean it! The breakfast provided a wide assortment of all different items, so if you are looking for a hotel/motel outside Charlottetown, we would definitely recommend this one!
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10.0review from
This hotel exceeded our expectation. Our room was quiet and clean and the service was excellent with very friendly and helpful staff. The continental breakfast was one of the best I've had and the location was great. I recommend this hotel without reservation! I think it should get 4 stars.
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10.0review from
This hotel is close to Charlottetown - a relatively quick drive to downtown. Very comfortable beds - in fact, one of the staff members told us the beds were new. So many pillows, too! Nice breakfast. Pool and fitness facilities were excellent. Would definitely stay here again.
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8.0review from
Well kept hotel with pleasant, attentive staff. Rooms are quiet, very clean. Continental Breakfast is good or better than most in this hotel category. Pool and workout rooms are very clean and well-attended to. A bit over-priced but every place in PEI is.We would stay here again.
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10.0review from
We loved the lighting in the room. Loved everything about the room actually. It is under renovations which was the only downfall, really.
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10.0review from
I can't single out one thing, the staff was incredible (at the front desk made me feel like we were old Buddies)room was clean, facility was up to date, breakfast was great. Good job. Not a single thing
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10.0review from
Very clean and tidy, great breakfast included and centrally located. All was good
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10.0review from
Location was best for us to connect with other routes throughout of PEI No Comment
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8.0review from
This guest did not leave comments about this hotel.
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9.0review from
Customer service. Iron did not work.
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10.0review from
This guest did not leave comments about this hotel.
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10.0review from
Professional, pleasant, clean
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8.0review from
The hotel was fairly new, clean and the staff was helpful. The laundry room was terribly hot and was not open late enough for some to complete their laundry chores.
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9.0review from
The cleanliness, modern rooms, location not bad - I had a car, free parking and free breakfast Location if you don't have a car
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8.0review from
For the money, I felt this hotel passed the rating that a hotel of this size should get. Clean rooms and adequate breakfast mostly, though was surprised by a Chef to prepare in house omelets. Very courteous staff.
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10.0review from
This hotel is so clean, the staff was extremely friendly, and by 100% smoke-free, they mean it! The breakfast provided a wide assortment of all different items, so if you are looking for a hotel/motel outside Charlottetown, we would definitely recommend this one!
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10.0review from
This hotel exceeded our expectation. Our room was quiet and clean and the service was excellent with very friendly and helpful staff. The continental breakfast was one of the best I've had and the location was great. I recommend this hotel without reservation! I think it should get 4 stars.
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10.0review from
This hotel is close to Charlottetown - a relatively quick drive to downtown. Very comfortable beds - in fact, one of the staff members told us the beds were new. So many pillows, too! Nice breakfast. Pool and fitness facilities were excellent. Would definitely stay here again.
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8.0review from
Well kept hotel with pleasant, attentive staff. Rooms are quiet, very clean. Continental Breakfast is good or better than most in this hotel category. Pool and workout rooms are very clean and well-attended to. A bit over-priced but every place in PEI is.We would stay here again.
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7.0review from
Clean, good location. Breakfast was disappointing.
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7.0review from
Front staff is very helpful. Room is very small, breakfast is at low end, food run out fast.
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7.0review from
a lot of malls in 5 minutes distance when you driving. old carpet makes the room look like dirty. far from downtown. no safty box in room.
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6.0review from
easy to find didn't like distance of room to parking area
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5.0review from
The location of the Holiday Inn was very nice. It is away from the downtown but simple to get to and from. Tims, shopping areas with malls and box stores. Had lots of grounds to relax around hotel. The breakfast area was a struggle.busy and over crowded. The coffee machine should be in its own area. It was difficult to get just a quick coffee you had to line up to get to it. The bathroom was dated. Room ac was lacking. TV small should be mounted.
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6.0review from
I liked the heater in the room along with the fridge and microwave.The beds were also comfortable. we had no shampoo in our roombedspread was dirtycreative in parking our carI had complained to the front desk, asking that my message be passed on to the manager. Never heard from her!!!I WILL NEVER STAY AT THIS HOTEL As per my comments below
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6.0review from
location was perfect for our first visit to Charlottown and to our wedding venue...just off the main highway #1. Also was great that the staff suggested we could have a room with a back door to grassy grounds for our dog to roam on her leash.... not a lot of space in the room to move around....that day the pool was very cold too.
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6.0review from
Noisiest hotel stay ever. Most of the noise wasn't the fault of the hotel - two soccer teams in the hotel for a tournament, but the tile floor outside our room and the slamming doors by the service staff neccessitated ear plugs. Wireless internet access was out of service (staff insisted it was being fixed) and the hot food at breakfast was luke warm at best. Upside was the staff - very friendly and helpful. Probably just bad timing as far as the soccer dudes go, but make sure you avoid the room/s with tile in the hallway.
