Pros (+) Staff were friendly and helpful.
2 stars
Red Roof Inn Plus+ & Suites Chattanooga - Downtown
2431 Williams Street, Chattanooga, TN 37408, United States
Chattanooga, TN
See location+1 423 265 0008Photos of Red Roof Inn Plus+ & Suites Chattanooga - Downtown
Overview
Hotel with free parking, near Chattanooga Choo Choo Along with a snack bar/deli, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, tour/ticket assistance, and a TV in a common area are onsite. Weekly housekeeping is available. Red Roof Inn PLUS+ & Suites Chattanooga - Downtown offers 51 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Chattanooga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Latest deals for Red Roof Inn Plus+ & Suites Chattanooga - Downtown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Red Roof Inn Plus+ & Suites Chattanooga - Downtown
- Free Wi-Fi
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Pets allowed on request. Charges may apply.
- 24hr front desk
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Accessible by elevator
- Adapted bath
- No smoking
- Lowered sink
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
Bathroom
- Raised toilet
- Bathtub
- Spa bath
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Kitchen
- Microwave
- Stovetop
- Refrigerator
- Coffee machine
- Kitchenette
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Services and conveniences
- Safety deposit box
- Key card access
- Bottle of water
- 24hr front desk
Bedroom
- Socket near the bed
- Alarm clock
- Clothes rack
Parking and transportation
- Free parking
- Private parking
Workspace
- Fax/photocopying
- Desk
Dining
- Vending machine (drinks)
- Vending machine (snacks)
General
- Family rooms
- Telephone
Health and safety
- Daily housekeeping
- Safe
Laundry
- Iron and ironing board
Family friendly
- Cribs available
Reviews of Red Roof Inn Plus+ & Suites Chattanooga - Downtown
4.5
Mediocre
755 verified ratings
Wonderful
127
Very good
58
Good
122
Okay
67
Fair
99
Mediocre
55
Poor
227
Summary of reviews
Guests say
Guests generally appreciated the service provided by the staff, noting their friendliness and helpfulness. However, many reviews highlighted significant concerns regarding cleanliness, with reports of dirty hallways and rooms. The location of the hotel was also frequently mentioned as a negative aspect, with guests feeling unsafe due to the surrounding neighborhood.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Score by provider
4.4 out of 10
593 reviews
4.7 out of 10
63 reviews
5.7 out of 10
21 reviews
6.1 out of 10
3 reviews
All reviews
Pros (+) Helpful and friendly staff
Cons (-) Filthy. Rooms all need a very deep cleaning. Sheets ok. Kitchen cabinets need scrubbing. Stove top pans dlneed to be replaced if they can't be brought back to like new condition. Pool looked murky. My traveling friends said they found body hairin their bathroom. Just sad because the staff is wonderful by any standard.
Cons (-) Bugs in the room, poor breakfast and rude staff checking out.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the beds at Red Roof Inn Plus+ & Suites Chattanooga - Downtown?
The hotel offers clean and comfortable beds, ensuring a good night's sleep for all guests.
Is parking available at Red Roof Inn Plus+ & Suites Chattanooga - Downtown?
Yes, the hotel provides free parking for added convenience during your stay.
How is the food quality at Red Roof Inn Plus+ & Suites Chattanooga - Downtown?
The hotel does not serve breakfast, but there are nearby dining options for your convenience.
What is the cleanliness like at Red Roof Inn Plus+ & Suites Chattanooga - Downtown?
The hotel ensures cleanliness and offers clean rooms for a comfortable stay.
What is the customer service like at Red Roof Inn Plus+ & Suites Chattanooga - Downtown?
The staff at the hotel are friendly, accommodating, and welcoming to all guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Selection Carefully
Some guests reported issues with cleanliness, so it may be beneficial to inspect the room before settling in.
Be Mindful of the Neighborhood
Several guests mentioned that the hotel is located in a sketchy neighborhood, so it's advisable to be cautious, especially at night.
Check for Cleanliness
Numerous guests reported cleanliness issues, including dirty rooms, stained sheets, and bugs. It's recommended to check the room thoroughly upon arrival.
Verify Amenities
Some guests mentioned that certain amenities, such as the hot tub, were not well-maintained. It's advisable to verify the condition of amenities before use.
Be Aware of Security Concerns
Some guests experienced issues with room doors not locking properly. It's important to ensure that the room is secure.
Manage Expectations for the Surrounding Area
While the hotel is close to attractions like Chattanooga Choo Choo and the Convention Center, guests should be prepared for a less upscale neighborhood.
Communicate Clearly with Staff
If there are any issues with the room or amenities, it's important to communicate clearly with the staff to address concerns promptly.
Check for Unpleasant Odors
Some guests reported encountering unpleasant smells, such as smoke and mildew, in non-smoking rooms. It's advisable to check for any odors upon arrival.
Be Prepared for Limited Services
Some guests mentioned a lack of housekeeping and breakfast as advertised, so it's advisable to be prepared for limited services during the stay.
Manage Price Expectations
A few guests felt that the hotel was overpriced for its location and condition, so it's important to manage price expectations accordingly.
Location
2431 Williams Street, Chattanooga, TN 37408
What's nearby
- Chattanooga Market0.6 mi
- International Towing and Recovery Hall of Fame and Museum0.9 mi
- Tivoli Theatre1.4 mi
- University of Tennessee at Chattanooga1.4 mi
- Soldiers and Sailors Memorial Auditorium1.4 mi
- Ruby Falls1.6 mi
- Creative Discovery Museum1.7 mi
- AT&T Field1.7 mi
- Battle of Lookout Mountain1.8 mi
- Lookout Mountain Incline Railway1.9 mi
- Tennessee Aquarium1.9 mi
- Hunter Museum of American Art2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Red Roof Inn Plus+ & Suites Chattanooga - Downtown
Low season | November |
|---|---|
High season | June |
Average price (weeknight) | $75 |
Average price (weekend night) | $99 |
When to book a room at Red Roof Inn Plus+ & Suites Chattanooga - Downtown
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Red Roof Inn Plus+ & Suites Chattanooga - Downtown
FAQs when booking at Red Roof Inn Plus+ & Suites Chattanooga - Downtown
Nearby hotels and places to stay
Closest
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See most recommended stays in ChattanoogaGood to know
Value for money | 5.5 |
|---|---|
Distance to city center | 1.2 mi |
Nearest Airport | Chattanooga Lovell Field |
Distance to airport | 6.3 mi |