Pros: Nancy in Clarksburg, WV, was the ultimate professional, working with me and explaining to me exactly why I couldn't rent the vehicle due to only having a Debit MC and not a "real" one. She was awesome, but Kayak' selling of a reservation and charging my Master Card for that rental, when AVIS couldn't actually rent it to me, was disturbingly UN-AWESOME, to say the least.
Cons: See Feed Back Form for Details...
Sep 27 2016
Cons: The gave me different tayp
Apr 12 2017
Half a day for free
In the first case they didn't have clean cars, in the second I had to ask...
Cons: The first car was DIRTY and two days later I realized Avis had not replaced the padding of the brakes when it was due
One of the staff was rude
Pros: Overall I was very happy with this rental. The folks at Enterprise were very friendly and helpful, and they had a car ready for me when I arrived. Drop off was also very quick and easy.
Cons: I had reserved a Compact car for a long highway drive through the hills of West Virginia and Maryland. They only had a pickup truck, which was nice, but it didn't handle as well as a Compact on the highway and was not very fuel efficient. It made the drive more stressful than it could have been.
Nov 28 2016
Pros: Good car
Cons: Bad location for airport pickup. Not open when needed for pickup.