Pros: Nancy in Clarksburg, WV, was the ultimate professional, working with me and explaining to me exactly why I couldn't rent the vehicle due to only having a Debit MC and not a "real" one. She was awesome, but Kayak' selling of a reservation and charging my Master Card for that rental, when AVIS couldn't actually rent it to me, was disturbingly UN-AWESOME, to say the least.
Cons: See Feed Back Form for Details...
Sep 27 2016
Cons: The gave me different tayp
Apr 12 2017
Half a day for free
In the first case they didn't have clean cars, in the second I had to ask...
Cons: The first car was DIRTY and two days later I realized Avis had not replaced the padding of the brakes when it was due
One of the staff was rude
Jul 22 2017
They charged my credit card 3 times!!!!
Cons: Paid in full online, when I got there they told me their system was down & asked me to pay again. & then when I returned the car they charged my card for the third time!!!
Aug 22 2017
Cons: I didn't like Having to come back to Avis two days later for a different car because the original car they rented to me had expired registration. Luckily I was still in Amman but if I had been traveling in Jordan, as most people do, this would have been a huge problem. it still felt irresponsible and was inconvenient for me regardless.
Jul 8 2017
Pros: All everyone needs to know is that Avis is really BAD at Amman Airport.
Cons: I do not recommend renting from Avis. The list of issues with Avis is very long. They have some few employees who try their best but this is a poorly managed operation and it is shameful that a reputed brand like Avis does not act to prevent their reputation to be dragged under that much. Dirty cars....I am not talking about dust but insupportable dirt. Their cars are grossly dented and ill maintained. Do not count on anyone to pick up any number listed anywhere in the documentation provided. They are liars as well with no sense of customer service. They had to change my car 4 times and the last one was just best of the worst...They gave cars with a 1/4 or less gas tank. I filled up and they cair car broke down. They did neither refund me nor filled up the gas tank of the replacement vehicle sthat they provided 5 hours after I luckily met their representative at the hotel I was staying to complain about the lack of responsiveness. I really do not even feel like going into more details. All everyone needs to know is that Avis is really BAD at Amman Airport.
Pros: Overall I was very happy with this rental. The folks at Enterprise were very friendly and helpful, and they had a car ready for me when I arrived. Drop off was also very quick and easy.
Cons: I had reserved a Compact car for a long highway drive through the hills of West Virginia and Maryland. They only had a pickup truck, which was nice, but it didn't handle as well as a Compact on the highway and was not very fuel efficient. It made the drive more stressful than it could have been.
Nov 28 2016
Pros: Good car
Cons: Bad location for airport pickup. Not open when needed for pickup.