Car rental at Pittsburgh Airport

1 location at Pittsburgh Airport

╳

Alamo reviews

Car rental locations

Alamo

Locations at Pittsburgh Airport

1000 Airport Blvd

+1 844 366 0500

Monday	06:00 - 23:59
Tuesday	06:00 - 23:59
Wednesday	06:00 - 23:59
Thursday	06:00 - 23:59
Friday	06:00 - 23:59
Saturday	06:00 - 23:59
Sunday	06:00 - 23:59

All Alamo reviews

Alamo reviews at Pittsburgh Airport

Recent reviews

All reviews
Positive
Neutral
Negative

9.6

Pros: Very fast pick up and delivery. Friendly staff.

Cons: Nothing

Reviewed Feb 2021

review from
9.6

Pros: Yes

Cons: Nothing, everything was great

Reviewed Oct 2020

review from
10.0

Pros: Pickup and drop off was quick and easy.

Reviewed Feb 2019

review from
2.0

Poor training

Cons: My flight was delayed and when I called I was informed that the counter would stay open for me. Upon arrival, they were closed. When I called I was informed that the prior representative I spoke to before my flight left didn't get my flight information. I went with a different company and we were able to enjoy our trip!!

Reviewed Sep 2018

review from
10.0

exactly as promised

Pros: I reserved online for a cadillac or similar model. When I got there there were three to choose from and I selected the Cadillac SUV. Great service too.

Reviewed Jul 2018

review from
7.2

Alamo doesn’t honor extra day charges with contract

Pros: Car was clean and functional. The on-site staff was friendly.

Cons: I needed to extend the rental agreement by several days (3) due to a family hospital visit/illness. Despite the extra days of charges listed on the contract at $63 base per day, Alamo tried to jack up the base rate to $105 per day. How about honoring a contract? turned the car back in and used Uber instead on principal alone.

Reviewed Jun 2018

review from
6.0

Change in travel plans no problem

Pros: Easy to get through to talk with someone about a change in our reservation

Reviewed Jun 2018

review from
10.0

Counter Agent Maureen

Pros: The counter agent Maureen was excellent...she gave us destination directions that saved us alot of time and tolls.

Cons: Their was only one agent at the desk when we arrive at the 5:00pm busy time. We waited quite a while for counter service.

Reviewed Apr 2018

review from
7.2

Cons: The minivan especially in the back had not been cleaned.

Reviewed Apr 2018

review from
6.0

Too many surprises with Alamo

Cons: 1. I was charged for a second driver although National (the same company) does not charge for a colleague from the same company. 2. When we picked up the car, and couldn't get the back hatch open, the attendant directed us to another SUV, for which I was charged more than the original rental.

Reviewed Apr 2018

review from
10.0

Pros: Good options on Gas Refill Was a bit early to pick up and late to return without any problems Fast and friendly service

Reviewed Apr 2018

review from
10.0

Excellent service

Pros: Friendly service

Reviewed Apr 2018

review from

9.6

Pros: Very fast pick up and delivery. Friendly staff.

Cons: Nothing

Reviewed Feb 2021

review from
9.6

Pros: Yes

Cons: Nothing, everything was great

Reviewed Oct 2020

review from
10.0

Pros: Pickup and drop off was quick and easy.

Reviewed Feb 2019

review from
10.0

exactly as promised

Pros: I reserved online for a cadillac or similar model. When I got there there were three to choose from and I selected the Cadillac SUV. Great service too.

Reviewed Jul 2018

review from
10.0

Counter Agent Maureen

Pros: The counter agent Maureen was excellent...she gave us destination directions that saved us alot of time and tolls.

Cons: Their was only one agent at the desk when we arrive at the 5:00pm busy time. We waited quite a while for counter service.

Reviewed Apr 2018

review from
10.0

Pros: Good options on Gas Refill Was a bit early to pick up and late to return without any problems Fast and friendly service

Reviewed Apr 2018

review from
10.0

Excellent service

Pros: Friendly service

Reviewed Apr 2018

review from

7.2

Alamo doesn’t honor extra day charges with contract

Pros: Car was clean and functional. The on-site staff was friendly.

Cons: I needed to extend the rental agreement by several days (3) due to a family hospital visit/illness. Despite the extra days of charges listed on the contract at $63 base per day, Alamo tried to jack up the base rate to $105 per day. How about honoring a contract? turned the car back in and used Uber instead on principal alone.

Reviewed Jun 2018

review from
7.2

Cons: The minivan especially in the back had not been cleaned.

Reviewed Apr 2018

review from

2.0

Poor training

Cons: My flight was delayed and when I called I was informed that the counter would stay open for me. Upon arrival, they were closed. When I called I was informed that the prior representative I spoke to before my flight left didn't get my flight information. I went with a different company and we were able to enjoy our trip!!

Reviewed Sep 2018

review from
6.0

Change in travel plans no problem

Pros: Easy to get through to talk with someone about a change in our reservation

Reviewed Jun 2018

review from
6.0

Too many surprises with Alamo

Cons: 1. I was charged for a second driver although National (the same company) does not charge for a colleague from the same company. 2. When we picked up the car, and couldn't get the back hatch open, the attendant directed us to another SUV, for which I was charged more than the original rental.

Reviewed Apr 2018

review from

Rated #2

Enterprise

8.6 Excellent (58 reviews)

1 location at Pittsburgh Airport

╳

Enterprise reviews

Car rental locations

Enterprise

Locations at Pittsburgh Airport

1000 Airport Blvd

+1 844 366 0501

Monday	06:00 - 23:59
Tuesday	06:00 - 23:59
Wednesday	06:00 - 23:59
Thursday	06:00 - 23:59
Friday	06:00 - 23:59
Saturday	06:00 - 23:59
Sunday	06:00 - 23:59

All Enterprise reviews

Enterprise reviews at Pittsburgh Airport

Recent reviews

All reviews
Positive
Neutral
Negative

5.6

Cons: There are very few agents, rental counter at Pittsburgh this closed and the signs directing you to the competitor counter to check in are not clear. Then you wait outside for 30mins to be helped to your car. It took 90 mins for me to get from baggage claim to leaving the rental car garage.

Reviewed Oct 2020

review from
2.0

Cons: Could not get the car because of unavailability. Received confirmation of an unavailable car.

Reviewed Oct 2019

review from
10.0

Pros: Drop-off was very easy

Cons: Pick-up took a bit longer than expected but the car had just been returned.

Reviewed Aug 2019

review from
5.2

Cons: Nobody available to return the cars. When I arrived about 40 cars ahead of me were piled up and nobody was available to process the returns.

Reviewed Oct 2017

review from
10.0

KC visitor in Pburg

Pros: Good car. Good price. They gave free gas to fix contract issues.

Cons: Not enough orientation on unfamiliar car. Couldn't figure out steering wheel adjustment until we returned the car. Manual was no help.

Reviewed Sep 2017

review from
9.2

Easy as could be

Pros: It took me about two minutes to return my car and the attendant was very friendly and personable. He also thanked me for following the signs and doing what was expected during the return, since so many others just pulled over where they felt like it, etc.

Cons: My only complaint -- and this is not the fault of Enterprise or any other car rental company -- is the very large fee that's added for airport permits and taxes. Those fees were almost as much as the actual mental fee.

Reviewed Sep 2017

review from
10.0

Pros: Great customer service at drop off

Reviewed Aug 2017

review from
10.0

Great experience!

Pros: Everyone & everything was fantastic!

Cons: I forgot my husbands coffee mug in the door of the car

Reviewed Jul 2017

review from
10.0

Pros: The ease of getting the car and returning it at the airport.

Reviewed Jul 2017

review from
2.0

Bait and switch

Pros: I'll never know. Up front price offered on Kayak was great, but they didn't deliver on it.

Cons: My flight was delayed by several hours and I called to inform them I needed to move the time to match my arrival. They were "happy" to delay my reservation, then they doubled the rate from what was agreed on Kayak. Unbelievable! Never again. I cancelled and got a car from Hertz instead.

Reviewed Jul 2017

review from
6.0

One way too EXPENSIVE and credit card required

Cons: When I tried to pick up my car at PIT to drive one way 3 hours to a small town, I was denied the car without a credit card. This information may be I'm the fine print of the online reservation but it was not clear to me until I was denied the rental car. I had a debit card and cash but that was unacceptable for a one way rental. I was stuck at the airport with no way to get to my final destination until I found my credit card in my luggage. Luckily, I found it or what would I have done? Also, the $75 drop off fee is unreasonable for a one day overpriced rental. It cost $200 to rent a car for one day and I feel like I was overcharged. Next time, I will fly to a smaller airport and pay as much, if not less than the car rental. Unless the drop off fee is waived or dramatically reduced.

Reviewed Jul 2017

review from
10.0

Pros: They met me at the check in point and walked me to the car. Very friendly and helpful

Reviewed Jun 2017

review from

10.0

Pros: Drop-off was very easy

Cons: Pick-up took a bit longer than expected but the car had just been returned.

Reviewed Aug 2019

review from
10.0

KC visitor in Pburg

Pros: Good car. Good price. They gave free gas to fix contract issues.

Cons: Not enough orientation on unfamiliar car. Couldn't figure out steering wheel adjustment until we returned the car. Manual was no help.

Reviewed Sep 2017

review from
9.2

Easy as could be

Pros: It took me about two minutes to return my car and the attendant was very friendly and personable. He also thanked me for following the signs and doing what was expected during the return, since so many others just pulled over where they felt like it, etc.

Cons: My only complaint -- and this is not the fault of Enterprise or any other car rental company -- is the very large fee that's added for airport permits and taxes. Those fees were almost as much as the actual mental fee.

Reviewed Sep 2017

review from
10.0

Pros: Great customer service at drop off

Reviewed Aug 2017

review from
10.0

Great experience!

Pros: Everyone & everything was fantastic!

Cons: I forgot my husbands coffee mug in the door of the car

Reviewed Jul 2017

review from
10.0

Pros: The ease of getting the car and returning it at the airport.

Reviewed Jul 2017

review from
10.0

Pros: They met me at the check in point and walked me to the car. Very friendly and helpful

Reviewed Jun 2017

review from

5.6

Cons: There are very few agents, rental counter at Pittsburgh this closed and the signs directing you to the competitor counter to check in are not clear. Then you wait outside for 30mins to be helped to your car. It took 90 mins for me to get from baggage claim to leaving the rental car garage.

Reviewed Oct 2020

review from
2.0

Cons: Could not get the car because of unavailability. Received confirmation of an unavailable car.

Reviewed Oct 2019

review from
5.2

Cons: Nobody available to return the cars. When I arrived about 40 cars ahead of me were piled up and nobody was available to process the returns.

Reviewed Oct 2017

review from
2.0

Bait and switch

Pros: I'll never know. Up front price offered on Kayak was great, but they didn't deliver on it.

Cons: My flight was delayed by several hours and I called to inform them I needed to move the time to match my arrival. They were "happy" to delay my reservation, then they doubled the rate from what was agreed on Kayak. Unbelievable! Never again. I cancelled and got a car from Hertz instead.

Reviewed Jul 2017

review from
6.0

One way too EXPENSIVE and credit card required

Cons: When I tried to pick up my car at PIT to drive one way 3 hours to a small town, I was denied the car without a credit card. This information may be I'm the fine print of the online reservation but it was not clear to me until I was denied the rental car. I had a debit card and cash but that was unacceptable for a one way rental. I was stuck at the airport with no way to get to my final destination until I found my credit card in my luggage. Luckily, I found it or what would I have done? Also, the $75 drop off fee is unreasonable for a one day overpriced rental. It cost $200 to rent a car for one day and I feel like I was overcharged. Next time, I will fly to a smaller airport and pay as much, if not less than the car rental. Unless the drop off fee is waived or dramatically reduced.

Reviewed Jul 2017

review from

Rated #3

National

8.6 Excellent (7 reviews)

1 location at Pittsburgh Airport

╳

National reviews

Car rental locations

National

Locations at Pittsburgh Airport

1000 Airport Blvd

+1 844 366 0502

Monday	06:00 - 23:59
Tuesday	06:00 - 23:59
Wednesday	06:00 - 23:59
Thursday	06:00 - 23:59
Friday	06:00 - 23:59
Saturday	06:00 - 23:59
Sunday	06:00 - 23:59

All National reviews

National reviews at Pittsburgh Airport

Recent reviews

All reviews
Positive
Neutral
Negative

7.6

No agent at the counter at 6AM for reservation

Pros: Was upgraded to a great car, an Audi Q3 SUV. Made the long drive from Pittsburgh to Boston pretty comfortable. Thanks for that.

Cons: There was no ticket agent at the National counter at 6AM. Had to go out to the garage to find someone.

Reviewed Aug 2017

review from
10.0

Easy and quick!

Pros: Checking in at the counter was super easy - drivers license, a question about fueling the car and another about insurance and we were done at the counter! No pressure to ourchas ethe insurance. Easy access to the car out of one of the airport doors. Had a couple of minivans to choose from. Returning the car was even easier, pull in, let them check the mileage and the fuel level, and receipt in hand. They had luggage carts for us to use at no charge. Highly recommend!

Reviewed Jul 2017

review from
7.6

Geen agent aan de balie om 6am voor reservering

Pros: Werd opgewaardeerd naar een geweldige auto, een Audi Q3 SUV. Maakte de lange rit van Pittsburgh naar Boston vrij comfortabel. Dank daarvoor.

Cons: Er was geen ticket agent bij de nationale teller om 6AM. Moesten gaan naar de garage om iemand te vinden.

Reviewed Aug 2017

review from

10.0

Easy and quick!

Pros: Checking in at the counter was super easy - drivers license, a question about fueling the car and another about insurance and we were done at the counter! No pressure to ourchas ethe insurance. Easy access to the car out of one of the airport doors. Had a couple of minivans to choose from. Returning the car was even easier, pull in, let them check the mileage and the fuel level, and receipt in hand. They had luggage carts for us to use at no charge. Highly recommend!

Reviewed Jul 2017

review from

7.6

No agent at the counter at 6AM for reservation

Pros: Was upgraded to a great car, an Audi Q3 SUV. Made the long drive from Pittsburgh to Boston pretty comfortable. Thanks for that.

Cons: There was no ticket agent at the National counter at 6AM. Had to go out to the garage to find someone.

Reviewed Aug 2017

review from
7.6

Geen agent aan de balie om 6am voor reservering

Pros: Werd opgewaardeerd naar een geweldige auto, een Audi Q3 SUV. Maakte de lange rit van Pittsburgh naar Boston vrij comfortabel. Dank daarvoor.

Cons: Er was geen ticket agent bij de nationale teller om 6AM. Moesten gaan naar de garage om iemand te vinden.

Reviewed Aug 2017

review from

Rated #4

Payless

8.5 Excellent (209 reviews)

1 location at Pittsburgh Airport

╳

Payless reviews

Car rental locations

Payless

Locations at Pittsburgh Airport

164 Rental Car Drive

+1 412 472 3100

Monday	08:00 - 22:00
Tuesday	08:00 - 22:00
Wednesday	08:00 - 22:00
Thursday	08:00 - 22:00
Friday	08:00 - 22:00
Saturday	08:00 - 22:00
Sunday	08:00 - 22:00

All Payless reviews

Payless reviews at Pittsburgh Airport

Recent reviews

All reviews
Positive
Neutral
Negative

10.0

Cons: Line was short. Car was close. That may be a function of the airport and my flight time but everyone was easy convenient and smooth

Reviewed Jan 2020

review from
8.8

Pros: Good service. No wait times.

Cons: many people would probably be happy with my experience, but not so much for me. I was upgraded from a sedan to our SUV at no charge. Did not know that’s what I was getting. Just not my personal preference, plus it cost two or three times as much for gasoline. Other than that, great experience

Reviewed Dec 2019

review from
10.0

Pros: Very

Cons: Easy, quick and convenient!

Reviewed Nov 2019

review from
4.8

Cons: Vehicle stunk from cigarettes and the windshield was clouded with residue

Reviewed Sep 2019

review from
8.8

Cons: Drop off took a while. Only one guy working, and he was slow. Almost missed our flight.

Reviewed Sep 2019

review from
8.4

Pros: Staff was good even tho there were IT probs.

Cons: Solving IT probs.

Reviewed Sep 2019

review from
9.6

Pros: renting was easy. We used third party insurance with no trouble. Dropoff took a long time as the little booth was also used for starting rental as well. Car was very nice and clean and worked well.

Cons: drop off took a bit long and area so dark you could not see if any damage to car.

Reviewed Aug 2019

review from
4.8

Cons: Vehical was dirty from inside Vehical was old.. no Bluetooth for phone

Reviewed Aug 2019

review from
9.2

Pros: Drop off was easy, could be a little faster but my flight was later so no worries.

Cons: Didn't have the type of vehicle I reserved so had to get a bigger vehicle instead.

Reviewed Jul 2019

review from
10.0

Pros: Friendly and helpful staff

Cons: No complaints

Reviewed Jul 2019

review from
7.6

Cons: The price

Reviewed Jul 2019

review from
10.0

Pros: Kristen was super helpful - thank you!!

Reviewed Jul 2019

review from

10.0

Cons: Line was short. Car was close. That may be a function of the airport and my flight time but everyone was easy convenient and smooth

Reviewed Jan 2020

review from
8.8

Pros: Good service. No wait times.

Cons: many people would probably be happy with my experience, but not so much for me. I was upgraded from a sedan to our SUV at no charge. Did not know that’s what I was getting. Just not my personal preference, plus it cost two or three times as much for gasoline. Other than that, great experience

Reviewed Dec 2019

review from
10.0

Pros: Very

Cons: Easy, quick and convenient!

Reviewed Nov 2019

review from
8.8

Cons: Drop off took a while. Only one guy working, and he was slow. Almost missed our flight.

Reviewed Sep 2019

review from
9.6

Pros: renting was easy. We used third party insurance with no trouble. Dropoff took a long time as the little booth was also used for starting rental as well. Car was very nice and clean and worked well.

Cons: drop off took a bit long and area so dark you could not see if any damage to car.

Reviewed Aug 2019

review from
9.2

Pros: Drop off was easy, could be a little faster but my flight was later so no worries.

Cons: Didn't have the type of vehicle I reserved so had to get a bigger vehicle instead.

Reviewed Jul 2019

review from
10.0

Pros: Friendly and helpful staff

Cons: No complaints

Reviewed Jul 2019

review from
10.0

Pros: Kristen was super helpful - thank you!!

Reviewed Jul 2019

review from

8.4

Pros: Staff was good even tho there were IT probs.

Cons: Solving IT probs.

Reviewed Sep 2019

review from
7.6

Cons: The price

Reviewed Jul 2019

review from

4.8

Cons: Vehicle stunk from cigarettes and the windshield was clouded with residue

Reviewed Sep 2019

review from
4.8

Cons: Vehical was dirty from inside Vehical was old.. no Bluetooth for phone

Reviewed Aug 2019

review from

Rated #5

Thrifty

8.4 Excellent (31 reviews)

1 location at Pittsburgh Airport

╳

Thrifty reviews

Car rental locations

Thrifty

Locations at Pittsburgh Airport

1000 Airport Blvd

+1 866 434 2226

Monday	08:00 - 23:59
Tuesday	08:00 - 23:59
Wednesday	08:00 - 23:59
Thursday	08:00 - 23:59
Friday	08:00 - 23:59
Saturday	08:00 - 23:59
Sunday	08:00 - 23:59

All Thrifty reviews

Thrifty reviews at Pittsburgh Airport

Rated #6

Avis

7.9 Good (28 reviews)

1 location at Pittsburgh Airport

╳

Avis reviews

Car rental locations

Avis

Locations at Pittsburgh Airport

115 Rental Car Access Road

+1 412 472 5200

Monday	07:00 - 23:30
Tuesday	07:00 - 23:30
Wednesday	07:00 - 23:30
Thursday	07:00 - 23:30
Friday	07:00 - 23:30
Saturday	07:00 - 23:30
Sunday	07:00 - 23:30

All Avis reviews

Avis reviews at Pittsburgh Airport

Recent reviews

All reviews
Positive
Neutral
Negative

10.0

Pros: Personable staff at pickup & drop off. Easy drop off procedure. No hard sell on upgrades/options at pick up.

Cons: More options for available vehicles in the class reserved.

Reviewed Sep 2020

review from
5.2

Cons: My afternoon reservation was confirmed until close. When I arrived, busy office was down to 2 cars. So I'm thankful I was told correctly. It would help everyone to have 2 employees on desk on Friday and Saturday. ******* My drop off.... Car had flat .had to be towed. That was 7/25. I received "reminder" automatic call 7/29 to "RETURN THE CAR ! "... Nothing had been communicated. I HAVE NOT GOTTEN MY SECURITY DEPOSIT BACK YET....As they cannot "close the rental out" until back at branch ......They are responsible to pick it up!!

Reviewed Jul 2020

review from
9.6

Pros: Pretty seamless pick up and drop off even though it was busy.

Cons: Rates seemed a little high for a Pittsburgh rental. It was a Holiday weekend but comparing to the same time last year it was high.

Reviewed Nov 2017

review from
10.0

Good experience

Pros: The rental process was painless and quick. The people were friendly and courteous. The rental area is really convenient due to it being right outside of the baggage claim area. This doesn't have anything to do with Avis specifically, but it made for an easier rental experience with Avis in Pittsburgh. The car was better than I expected, in good shape, etc. The return process was easy and fast.

Cons: Nothing that I can think of.

Reviewed Sep 2017

review from
3.2

Pick up took too long/dirty interior

Cons: Computer problem made the pick up time unusually long. Interior of car was dirty.

Reviewed May 2017

review from
8.4

Do Not Try To Ask A Simple Question

Pros: Overall, everything was good, excellent even.

Cons: Actual pick-up and drop off were excellent, the problem I had was in the drop-off: Orlando International Airport has two terminals, different airlines in each. I did not know if this applied to the car rentals as well. Your system makes it very hard to get to talk with a person, as this question would not apply to the voice operating system. Very frustrating while in traffic driving around the airport, to the point that I doubt I'll use you again. I.E., if I choose to talk with an operator DO NOT program the computer operator to persist in it's attempt to service me. I have no aversion to using the computer operator, I just knew it could not help.

Reviewed Oct 2016

review from
10.0

It was a good rental in a good car with good milea

Pros: The car was a big smooth Sonata sedan. It provided fantastic gas mileage running around 37mpg on the highway.

Cons: No complaints.

Reviewed Oct 2016

review from
4.0

Would like to dispute additional charge

Pros: The van

Cons: The extra $$$ I was charged upon return. Not one single mention about the vehicle's operation. Return and extra $$$ were NEVER explained to me.

Reviewed Sep 2016

review from
3.2

Pick up duurde te lang/vies interieur

Cons: Computerprobleem maakte de ophaaltijd ongewoon lang. Interieur van de auto was vies.

Reviewed May 2017

review from
10.0

Het was een goede verhuur in een goede auto met goede milea

Pros: De auto was een groot vlot Sonata sedan. Het voorzag fantastisch gas kilometerstand rondrennen 37mpg op de snelweg.

Cons: Geen klachten.

Reviewed Oct 2016

review from
4.0

Wil geschil toeslag

Pros: Het busje

Cons: De extra $$$ ik was gebracht bij terugkomst. Niet één vermelden over de auto werking. Terugkeren en extra $$$ waren nooit mij uitgelegd.

Reviewed Sep 2016

review from

10.0

Pros: Personable staff at pickup & drop off. Easy drop off procedure. No hard sell on upgrades/options at pick up.

Cons: More options for available vehicles in the class reserved.

Reviewed Sep 2020

review from
9.6

Pros: Pretty seamless pick up and drop off even though it was busy.

Cons: Rates seemed a little high for a Pittsburgh rental. It was a Holiday weekend but comparing to the same time last year it was high.

Reviewed Nov 2017

review from
10.0

Good experience

Pros: The rental process was painless and quick. The people were friendly and courteous. The rental area is really convenient due to it being right outside of the baggage claim area. This doesn't have anything to do with Avis specifically, but it made for an easier rental experience with Avis in Pittsburgh. The car was better than I expected, in good shape, etc. The return process was easy and fast.

Cons: Nothing that I can think of.

Reviewed Sep 2017

review from
10.0

It was a good rental in a good car with good milea

Pros: The car was a big smooth Sonata sedan. It provided fantastic gas mileage running around 37mpg on the highway.

Cons: No complaints.

Reviewed Oct 2016

review from
10.0

Het was een goede verhuur in een goede auto met goede milea

Pros: De auto was een groot vlot Sonata sedan. Het voorzag fantastisch gas kilometerstand rondrennen 37mpg op de snelweg.

Cons: Geen klachten.

Reviewed Oct 2016

review from

8.4

Do Not Try To Ask A Simple Question

Pros: Overall, everything was good, excellent even.

Cons: Actual pick-up and drop off were excellent, the problem I had was in the drop-off: Orlando International Airport has two terminals, different airlines in each. I did not know if this applied to the car rentals as well. Your system makes it very hard to get to talk with a person, as this question would not apply to the voice operating system. Very frustrating while in traffic driving around the airport, to the point that I doubt I'll use you again. I.E., if I choose to talk with an operator DO NOT program the computer operator to persist in it's attempt to service me. I have no aversion to using the computer operator, I just knew it could not help.

Reviewed Oct 2016

review from

5.2

Cons: My afternoon reservation was confirmed until close. When I arrived, busy office was down to 2 cars. So I'm thankful I was told correctly. It would help everyone to have 2 employees on desk on Friday and Saturday. ******* My drop off.... Car had flat .had to be towed. That was 7/25. I received "reminder" automatic call 7/29 to "RETURN THE CAR ! "... Nothing had been communicated. I HAVE NOT GOTTEN MY SECURITY DEPOSIT BACK YET....As they cannot "close the rental out" until back at branch ......They are responsible to pick it up!!

Reviewed Jul 2020

review from
3.2

Pick up took too long/dirty interior

Cons: Computer problem made the pick up time unusually long. Interior of car was dirty.

Reviewed May 2017

review from
4.0

Would like to dispute additional charge

Pros: The van

Cons: The extra $$$ I was charged upon return. Not one single mention about the vehicle's operation. Return and extra $$$ were NEVER explained to me.

Reviewed Sep 2016

review from
3.2

Pick up duurde te lang/vies interieur

Cons: Computerprobleem maakte de ophaaltijd ongewoon lang. Interieur van de auto was vies.

Reviewed May 2017

review from
4.0

Wil geschil toeslag

Pros: Het busje

Cons: De extra $$$ ik was gebracht bij terugkomst. Niet één vermelden over de auto werking. Terugkeren en extra $$$ waren nooit mij uitgelegd.

Reviewed Sep 2016

review from

Rated #7

Dollar

7.8 Good (133 reviews)

1 location at Pittsburgh Airport

╳

Dollar reviews

Car rental locations

Dollar

Locations at Pittsburgh Airport

1000 Airport Blvd

+1 866 434 2226

Monday	08:00 - 23:59
Tuesday	08:00 - 23:59
Wednesday	08:00 - 23:59
Thursday	08:00 - 23:59
Friday	08:00 - 23:59
Saturday	08:00 - 23:59
Sunday	08:00 - 23:59

All Dollar reviews

Dollar reviews at Pittsburgh Airport

Recent reviews

All reviews
Positive
Neutral
Negative

4.8

Pros: Staff was good

Cons: Better car. The car was a piece of garbage

Reviewed May 2021

review from
10.0

Pros: Smooth transaction

Cons: Weather

Reviewed May 2021

review from
7.2

Pros: Yes

Cons: THIS WAS MY FIRST TIME EVER USING DOLLAR RENTAL. For the compact car, I thought the price was way to high. Also, I reserved and paid for the car with a major credit card online, when I got to the counter I was informed that there was a $200 hold fee. I did not have enough credit on my major card I was told to bring at pick up so I had to use my visa debit card and there was a $500 hold. JUST RIDICULOS!!!

Reviewed May 2021

review from
7.6

Cons: Car needed a front plate I could have been told drop off closed at 3pm

Reviewed Apr 2021

review from
7.6

Pros: The staff was very friendly, informative, and efficient.

Cons: I think the additional costs simply because the rental is a one way and different drop off is very poor in customer focus. The rate on Kayak was approximately $40.00 a day plus fees/taxes, and when it was selected as a one way with different drop off, the rate shot up outrageously - simply because it was a one way. I do not think that is a very positive business regulation in terms of treating the customer well. Had I been driving the exact same number of days, and covering the exact same miles during my rental, simply because I was returning it at a different location, the made my rental go from $40.00 per day plus taxes/fees to over $400.00! The only part of the rental that was on my end that raised the total was having an additional driver listed. But that only raised it by $100.00 approximately. The outrageous increase of it came from the "one way" part. I think that is very un- customer friendly. I do not think this is necessarily much different for your company than your competitors, but I do think it is taking advantage of the customer just because they are only traveling one way somewhere!!!!!!!!!!!!!!!! On the part of any car rental company.

Reviewed Apr 2021

review from
10.0

Pros: Price and the quality of the car. Also actually having the vehicle I rented ready. And not getting an “ooops we just let that one go”.

Cons: The washer fluid didn’t work on suv. Other than that y’all did great

Reviewed Apr 2021

review from
2.0

Cons: The staff was incredibly rude to us. Uncharged us for no reason despite our reservation. Refused to rent us the car we reserved on kayak

Reviewed Mar 2021

review from
2.0

Cons: The car was visibly dirty and obviously not cleaned from the prior driver. We found old food under the seats and the car they gave me was terrible. The brakes were shot, it didn’t have four wheel drive and the staff lied to us about not needing a toll pass. Terrible experience overall.

Reviewed Mar 2021

review from
10.0

Pros: The staff member was really nice!

Cons: Return- I was a little nervous but I figured it out maybe more directions it was 430AM so I understood no one was there

Reviewed Jan 2021

review from
6.0

Pros: Pick-up, drop off was fine

Cons: I got a flat tire. I was stranded for 9 hours until service arrived to help. Multiple calls to Dollar Roadside assistance resulted in waiting on hold for 4 hours. Use a more reputable car dealership.

Reviewed Jan 2021

review from
10.0

Pros: Staff was very friendly and helpful. The pick-up and drop off were very easy.

Cons: Really have nothing to suggest. A very positive experience.

Reviewed Dec 2020

review from
8.8

Pros: Drop Off employee was fantastic! So friendly and patient!

Cons: The car was smaller than I expected for the price

Reviewed Oct 2020

review from

10.0

Pros: Smooth transaction

Cons: Weather

Reviewed May 2021

review from
10.0

Pros: Price and the quality of the car. Also actually having the vehicle I rented ready. And not getting an “ooops we just let that one go”.

Cons: The washer fluid didn’t work on suv. Other than that y’all did great

Reviewed Apr 2021

review from
10.0

Pros: The staff member was really nice!

Cons: Return- I was a little nervous but I figured it out maybe more directions it was 430AM so I understood no one was there

Reviewed Jan 2021

review from
10.0

Pros: Staff was very friendly and helpful. The pick-up and drop off were very easy.

Cons: Really have nothing to suggest. A very positive experience.

Reviewed Dec 2020

review from
8.8

Pros: Drop Off employee was fantastic! So friendly and patient!

Cons: The car was smaller than I expected for the price

Reviewed Oct 2020

review from

7.2

Pros: Yes

Cons: THIS WAS MY FIRST TIME EVER USING DOLLAR RENTAL. For the compact car, I thought the price was way to high. Also, I reserved and paid for the car with a major credit card online, when I got to the counter I was informed that there was a $200 hold fee. I did not have enough credit on my major card I was told to bring at pick up so I had to use my visa debit card and there was a $500 hold. JUST RIDICULOS!!!

Reviewed May 2021

review from
7.6

Cons: Car needed a front plate I could have been told drop off closed at 3pm

Reviewed Apr 2021

review from
7.6

Pros: The staff was very friendly, informative, and efficient.

Cons: I think the additional costs simply because the rental is a one way and different drop off is very poor in customer focus. The rate on Kayak was approximately $40.00 a day plus fees/taxes, and when it was selected as a one way with different drop off, the rate shot up outrageously - simply because it was a one way. I do not think that is a very positive business regulation in terms of treating the customer well. Had I been driving the exact same number of days, and covering the exact same miles during my rental, simply because I was returning it at a different location, the made my rental go from $40.00 per day plus taxes/fees to over $400.00! The only part of the rental that was on my end that raised the total was having an additional driver listed. But that only raised it by $100.00 approximately. The outrageous increase of it came from the "one way" part. I think that is very un- customer friendly. I do not think this is necessarily much different for your company than your competitors, but I do think it is taking advantage of the customer just because they are only traveling one way somewhere!!!!!!!!!!!!!!!! On the part of any car rental company.

Reviewed Apr 2021

review from

4.8

Pros: Staff was good

Cons: Better car. The car was a piece of garbage

Reviewed May 2021

review from
2.0

Cons: The staff was incredibly rude to us. Uncharged us for no reason despite our reservation. Refused to rent us the car we reserved on kayak

Reviewed Mar 2021

review from
2.0

Cons: The car was visibly dirty and obviously not cleaned from the prior driver. We found old food under the seats and the car they gave me was terrible. The brakes were shot, it didn’t have four wheel drive and the staff lied to us about not needing a toll pass. Terrible experience overall.

Reviewed Mar 2021

review from
6.0

Pros: Pick-up, drop off was fine

Cons: I got a flat tire. I was stranded for 9 hours until service arrived to help. Multiple calls to Dollar Roadside assistance resulted in waiting on hold for 4 hours. Use a more reputable car dealership.

Reviewed Jan 2021

review from

Rated #8

Hertz

7.7 Good (96 reviews)

1 location at Pittsburgh Airport

╳

Hertz reviews

Car rental locations

Hertz

Locations at Pittsburgh Airport

8 Rental Car Access Road

+1 412 472 5955

Monday	08:00 - 23:59
Tuesday	08:00 - 23:59
Wednesday	08:00 - 23:59
Thursday	08:00 - 23:59
Friday	08:00 - 23:59
Saturday	08:00 - 23:59
Sunday	08:00 - 23:59

All Hertz reviews

Hertz reviews at Pittsburgh Airport

Recent reviews

All reviews
Positive
Neutral
Negative

2.0

Cons: The drop off location we were sent to was closed when we arrived on time for our drop off time. A sign on the door notified that it was not normally open to the drop off time that was scheduled through kayak.

Reviewed Apr 2021

review from
4.0

Cons: Rental agreement via Kayak didn't include $20 facility fee. Would have been cheaper to go with another brand direct through the rental website. Forgot an earpod case in the car. $33 to ship it back to me.

Reviewed Dec 2020

review from
9.2

Pros: staff was very good.

Cons: windshields were a little dirty

Reviewed Dec 2020

review from
5.6

Pros: Pickup was easy and fast. Lot attendant at Pittsburgh was great. In DRY weather car was great to drive.

Cons: When it started to rain, car went from dream car to CHRISTINE. I could not go over 55 MPH on 79 because car would hydroplane and my wife had a panic attack because it was so bad. The front tires were barely legal. The windshield wipers were worn out so it gave a blur the whole time driving. Drop off in Arcade could have been faster.

Reviewed Nov 2020

review from
9.2

Pros: Friendly staff. Easy pickup and drop off. I got a Nissan Versa which has a comfortable driver’s chair for the lumbar area.

Cons: I bought a one way rental and thought that I was overcharged.

Reviewed Jul 2020

review from
9.6

Pros: staff was very helpful; drop off easy and friendly

Cons: checking out of the parking garage; line lasted 20+ min to get out because person at the gate reviewing docs was slow, slow, slow

Reviewed Nov 2019

review from
8.0

Cons: The extortionate 1 way rental fee.

Reviewed Sep 2019

review from
8.0

Cons: I prepaid for the rental and was told that was it but was charged another $47 in fees directly. Plus the prepaid gas which was $70.

Reviewed Jun 2019

review from
8.0

Pros: Pickup in the airport terminal was very easy.

Cons: Drop-off in Brooklyn was a mess. The garage entrance was blocked, so I had to leave the car on the street, and then it took about 15 minutes for someone to greet me and take the keys. Signage was poor, the office was messy, and I didn't know what to do.

Reviewed May 2019

review from
5.6

Pros: Good price.

Cons: Hertz service was shameful. Spent hours trying to resolve issue.... even spent hours at a dealership trying to fix. Hertz was awful. At drop off, the woman literally said. "Well, you got a great price on the rental" and "we will rent it to the next person like this too". Too expensive to fix

Reviewed May 2019

review from
7.6

Pros: Staff was friendly

Cons: Could have adjusted my rental to my specifications (they didn't have any mid-size cars available; when I suggested I take a compact, which were suddenly available at pickup, at a reduced cost, they insisted on just giving me a full-size at the mid-size rate)

Reviewed May 2019

review from
6.0

easy pick up

Pros: fast easy pick up .. .nice that rental was just across the street from arrivals.

Reviewed Jun 2018

review from

9.2

Pros: staff was very good.

Cons: windshields were a little dirty

Reviewed Dec 2020

review from
9.2

Pros: Friendly staff. Easy pickup and drop off. I got a Nissan Versa which has a comfortable driver’s chair for the lumbar area.

Cons: I bought a one way rental and thought that I was overcharged.

Reviewed Jul 2020

review from
9.6

Pros: staff was very helpful; drop off easy and friendly

Cons: checking out of the parking garage; line lasted 20+ min to get out because person at the gate reviewing docs was slow, slow, slow

Reviewed Nov 2019

review from

8.0

Cons: The extortionate 1 way rental fee.

Reviewed Sep 2019

review from
8.0

Cons: I prepaid for the rental and was told that was it but was charged another $47 in fees directly. Plus the prepaid gas which was $70.

Reviewed Jun 2019

review from
8.0

Pros: Pickup in the airport terminal was very easy.

Cons: Drop-off in Brooklyn was a mess. The garage entrance was blocked, so I had to leave the car on the street, and then it took about 15 minutes for someone to greet me and take the keys. Signage was poor, the office was messy, and I didn't know what to do.

Reviewed May 2019

review from
7.6

Pros: Staff was friendly

Cons: Could have adjusted my rental to my specifications (they didn't have any mid-size cars available; when I suggested I take a compact, which were suddenly available at pickup, at a reduced cost, they insisted on just giving me a full-size at the mid-size rate)

Reviewed May 2019

review from

2.0

Cons: The drop off location we were sent to was closed when we arrived on time for our drop off time. A sign on the door notified that it was not normally open to the drop off time that was scheduled through kayak.

Reviewed Apr 2021

review from
4.0

Cons: Rental agreement via Kayak didn't include $20 facility fee. Would have been cheaper to go with another brand direct through the rental website. Forgot an earpod case in the car. $33 to ship it back to me.

Reviewed Dec 2020

review from
5.6

Pros: Pickup was easy and fast. Lot attendant at Pittsburgh was great. In DRY weather car was great to drive.

Cons: When it started to rain, car went from dream car to CHRISTINE. I could not go over 55 MPH on 79 because car would hydroplane and my wife had a panic attack because it was so bad. The front tires were barely legal. The windshield wipers were worn out so it gave a blur the whole time driving. Drop off in Arcade could have been faster.

Reviewed Nov 2020

review from
5.6

Pros: Good price.

Cons: Hertz service was shameful. Spent hours trying to resolve issue.... even spent hours at a dealership trying to fix. Hertz was awful. At drop off, the woman literally said. "Well, you got a great price on the rental" and "we will rent it to the next person like this too". Too expensive to fix

Reviewed May 2019

review from
6.0

easy pick up

Pros: fast easy pick up .. .nice that rental was just across the street from arrivals.

Reviewed Jun 2018

review from

Rated #9

Budget

7.0 Good (87 reviews)

1 location at Pittsburgh Airport

╳

Budget reviews

Car rental locations

Budget

Locations at Pittsburgh Airport

Landside Terminal, # 4000

+1 412 472 5252

Monday	07:00 - 23:30
Tuesday	07:00 - 23:30
Wednesday	07:00 - 23:30
Thursday	07:00 - 23:30
Friday	07:00 - 23:30
Saturday	07:00 - 22:00
Sunday	07:00 - 23:30

All Budget reviews

Budget reviews at Pittsburgh Airport

Recent reviews

All reviews
Positive
Neutral
Negative

5.2

Pros: Staff at PIT and BWI were very helpful.

Cons: There was no antennae on the car. I picked it up at PIT that way. Did not realize it was missing until I reached my destination. Also, the passenger window did not work. Lastly, the Budget office was not open when I returned the car. I drove around BWI for 30 minutes trying to figure where and how to return the car. Turns out I was to return it at the AVIS drop-off. No instructions advised of that change. Very disappointing.

Reviewed May 2021

review from
6.0

Cons: Getting a hold of and agent at the airport called several time in the day and line was busy.

Reviewed Apr 2021

review from
10.0

Pros: Perfect

Cons: Everything was easy and no hassles.

Reviewed Sep 2020

review from
2.0

Pros: Nope. Nothing

Cons: They were closed!!! when I arrived to pick it up. My time was 9pm pickup. No one at the counter. Sign stated they closed at 8pm. NOT Budgets fault. This ball was dropped by Kayak

Reviewed Jun 2020

review from
4.8

Pros: Quick pickup and drop off. Price not bad.

Cons: Our SUV was filthy and smelled dirty.

Reviewed Dec 2019

review from
4.4

Pros: I got the car I asked for

Cons: The agent who didn’t know how to rent the car to me could have tried something other than running 2 credit cards through MULTIPLE times.

Reviewed Oct 2019

review from
10.0

Cons: I don’t like that when I rent a car with budget I have to use my personal card. My company card has my company name on it. The reservation is booked with the same card. I can present it upon pickup. Still Im forced to use my personal card because my name isn’t on it. This is only when I use budget.

Reviewed Apr 2019

review from
2.8

Pros: We asked for a small SUV. WE WERE GIVEN A

Reviewed Mar 2019

review from
10.0

Pros: I had to rent a vehicle last minute from Pittsburgh Airport. The Budget was located in the baggage claim which was convenient. There was no line and the customer service was excellent. I upgraded to a Toyota 4Runner 4 wheel drive and made the drive through the snowstorm safely to Erie.

Cons: Nothing

Reviewed Jan 2019

review from
8.0

Pros: Mileage

Cons: Size

Reviewed Oct 2018

review from
2.0

Bullshit

Pros: Never got a car

Cons: Not getting car

Reviewed Aug 2018

review from
2.0

Cons: I was not able to rent the car because my wife and I only carry Debit cards. They guy even claimed that I didn't pass the credit check..... well yeah.... I don't do credit so I'm not likely to have good credit. I mean last I checked I was at 700. Par for the course. There ought to be an option for people who don't use credit cards. Deposit maybe?

Reviewed Aug 2018

review from

10.0

Pros: Perfect

Cons: Everything was easy and no hassles.

Reviewed Sep 2020

review from
10.0

Cons: I don’t like that when I rent a car with budget I have to use my personal card. My company card has my company name on it. The reservation is booked with the same card. I can present it upon pickup. Still Im forced to use my personal card because my name isn’t on it. This is only when I use budget.

Reviewed Apr 2019

review from
10.0

Pros: I had to rent a vehicle last minute from Pittsburgh Airport. The Budget was located in the baggage claim which was convenient. There was no line and the customer service was excellent. I upgraded to a Toyota 4Runner 4 wheel drive and made the drive through the snowstorm safely to Erie.

Cons: Nothing

Reviewed Jan 2019

review from

8.0

Pros: Mileage

Cons: Size

Reviewed Oct 2018

review from

5.2

Pros: Staff at PIT and BWI were very helpful.

Cons: There was no antennae on the car. I picked it up at PIT that way. Did not realize it was missing until I reached my destination. Also, the passenger window did not work. Lastly, the Budget office was not open when I returned the car. I drove around BWI for 30 minutes trying to figure where and how to return the car. Turns out I was to return it at the AVIS drop-off. No instructions advised of that change. Very disappointing.

Reviewed May 2021

review from
6.0

Cons: Getting a hold of and agent at the airport called several time in the day and line was busy.

Reviewed Apr 2021

review from
2.0

Pros: Nope. Nothing

Cons: They were closed!!! when I arrived to pick it up. My time was 9pm pickup. No one at the counter. Sign stated they closed at 8pm. NOT Budgets fault. This ball was dropped by Kayak

Reviewed Jun 2020

review from
4.8

Pros: Quick pickup and drop off. Price not bad.

Cons: Our SUV was filthy and smelled dirty.

Reviewed Dec 2019

review from
4.4

Pros: I got the car I asked for

Cons: The agent who didn’t know how to rent the car to me could have tried something other than running 2 credit cards through MULTIPLE times.

Reviewed Oct 2019

review from
2.8

Pros: We asked for a small SUV. WE WERE GIVEN A

Reviewed Mar 2019

review from
2.0

Bullshit

Pros: Never got a car

Cons: Not getting car

Reviewed Aug 2018

review from
2.0

Cons: I was not able to rent the car because my wife and I only carry Debit cards. They guy even claimed that I didn't pass the credit check..... well yeah.... I don't do credit so I'm not likely to have good credit. I mean last I checked I was at 700. Par for the course. There ought to be an option for people who don't use credit cards. Deposit maybe?

Reviewed Aug 2018

review from

Easirent

1 location at Pittsburgh Airport

╳

Car rental locations

Easirent

Locations at Pittsburgh Airport

Pittsburgh International Airport

Monday	00:01 - 23:59
Tuesday	00:01 - 23:59
Wednesday	00:01 - 23:59
Thursday	00:01 - 23:59
Friday	00:01 - 23:59
Saturday	00:01 - 23:59
Sunday

Sunnycars

1 location at Pittsburgh Airport