Queens Car Rentals

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Queens car rental reviews and directory

Hertz
hertz
Car rental reviews:
Okay (5.6, null reviews)
Car rental locations in Queens:
2 locations
Hertz
Locations in Queens
104-04 Ditmars Blvd
+1 718 779 1861
135-30 140th Street
+1 718 848 7472
  • 5.5
  • 6.5
  • 5.9
  • 5.0
  • 5.7
Recent reviews
8.0 Excellent
Nov 8 2016
Cons: Maintenance light came on and low tire pressure came on.
3.6 Mediocre
May 19 2017
Cons: I had a very bad experience, and i would like some of my money refunded. I have been told that the Hertz staff with whom I spoke put notes in the account. I was given a choice to pick-up a car as late as 9 pm, if i am not mistaken. I scheduled a pick-up for 6 pm, but learned that the office from which I was supposed to pick-up closed at 6 pm. How can I pick-up a car at 6 pm from an office that closes at 6 pm? You then charged me more than thirty dollars to pick-up the car at a different location. I request a refund of the difference between the original rate, approximately $72., and the final rate of approximately $114. Please respond to me at gregkuntashian@netscape.com as soon as possible.
6.0 Good
Sep 18 2017
Pros: Clean and nice car. Rental extension was easy and inexpensice
Cons: The hotel lobby needs more than 1 person to assist. Very friendly guy but it took 40 min to get the car due to waiting as only one person could assist each customer (about 15-20min per person)
7.6 Good
Oct 18 2017
Pros: Good service and good car suitable for its purpose
Cons: The side mirors of this type of car (Nissan Versa) have limited viewing angle, and often other vehicles driving close by cannot be observed.
6.0 Good
Oct 11 2016
Cons: Tried to slap on extra fees than what Kayak quoted. Gave away my original car bc I didn't pick-up within 30 minutes of my reservation. Generally poor customer service.
2.0 Mediocre
Oct 20 2016
The worst rental ever.....
Cons: Terrible service at location picked up. Had to wait over 11/2 hours before we were able to leave, also sales reps were trying to up sale us saying they had no cars to rent us, only the next size, and they wanted an additional $160.00.I have rented cars from every car rental company, and I have never had such a war to get a car, at the reservation amount. Also the car was not vacuumed, cleaned in or out, and mud all over the exterior.We even took pictures due to the unbelief that they actually let a car in that condition leave there lot. The chances of using your service as well as Hertz,is over.
2.0 Mediocre
Oct 27 2016
Unacceptable
Cons: My rental pick up time was for 6:00pm. I called at 5:30 and told them I couldn't make it by 6:00 and that I would be about an hour late. The customer service rep said no problem. I asked if he wanted my name and he said no need. When I got there at 7:00 the hertz team was not there and the hotel staff informed me that hertz closed at 6:00 and they all went home at that time. I was never notified of this by the hertz rep.
2.0 Mediocre
Nov 1 2016
Cancelled! Queens is NOT New York, NY pick up.
Cons: Deceptive pick up assigned. Cancelled when I realized pick up was not New York, NY but actually Queens, NY.
2.4 Mediocre
Nov 4 2016
Pros: have to say almost nothing
Cons: at the first moment a employee of Hertz did not want to accept my credit card (or his system), but few moments later his colleague show him how to do it - without his colleagues we would not be able to rent a car at all ! secondly he told us that insurance we did thru Allianz is useless and sold us another one, but saying that it is for same price, otherwise it was 2times expensive
9.2 Excellent
Nov 14 2016
Pros: The employees at Hertz were exceptional. Thanks!
Enterprise
enterprise
Car rental reviews:
Good (7.7, 27 reviews)
Car rental locations in Queens:
8 locations
Enterprise
Locations in Queens
10814 Astoria Blvd
+1 718 672 7631
11201 Queens Blvd
+1 718 793 0900
165-07 Northern Blvd
+1 718 460 5400
218-30 Hillside Avenue
+1 718 465 0200
32 33 62nd Street
+1 718 726 9000
36-49 31st St
+1 718 472 5200
65-20 Metropolitan Avenue
+1 718 628 4400
86-02 Rockaway Blvd
+1 718 835 2500
  • 7.7
  • 7.4
  • 8.0
  • 7.2
  • 8.3
Recent reviews
4.8 Okay
Oct 4 2016
Did not rent us a car
Pros: Nothing
Cons: We reserved online for 1pm on a sunday. We arrived at 1:05 to see they were closed. We were late, so we were ultimately responsible, but I think it's clear that they should make the last reservation 12 or 12:30 if they close at 1. Or maybe give us a courtesy call to let us know that we can't reserve a car if we are a few minutes late. The guy who turned us away was rude and short with us. He made it clear that he could not care less that our travel plans were screwed up. He could not be bothered to point us in the right direction of somewhere we could get a car. I'm going to avoid renting from Enterprise from now on
10.0 Excellent
Oct 23 2016
Pros: Friendliness and service.
Cons: No one told us they closed at 6 p.m. I made it in on time, but it was due to luck--not planning.
10.0 Excellent
Nov 27 2016
Great deal
Pros: The staff at the Enterprise in Jamaica, NY was wonderful. Very helpful.
Cons: Gas was not included in cost of rental. You could opt in at a low price per gallon,but it was still disappointing.
2.0 Mediocre
May 6 2017
Worst Service I've ever had
Pros: The staff was friendly
Cons: Had a reservation when I arrived they didn't have 1 car available.
4.0 Okay
Jun 22 2017
Pros: The workers were nice.
Cons: I did not like that I had a reservation for 4pm but when we showed up an employee had taken our car somewhere and we had to wait 30min or more to get into our vehicle- which ended up putting us an hour behind for our out of town show we were trying to make it to. I did not like that the car only had half a tank of gas when I got it. It also had ashes clearly left in the car from a previous driver. Not in an ash tray just in random places all around.
10.0 Excellent
Jul 6 2017
Good Car Rental
Pros: We've used Enterprise a couple of times and have always been happy. The car was what we expected, and it was clean and in good shape. Good value for the money.
2.8 Mediocre
Sep 19 2017
Not good
Cons: I was told to call a half hour before my pickup, to make sure I was picked up on time. I called at 0930, then again at 1000 and again at 1030 at which time I was put on hold for almost 15 mins then I was told someone would be there to pick me up. Once at the office there were 5 men sitting around a desk laughing, maybe these weren't the men that could have picked me up but it was unprofessional to have the sitting around laughing it up. The car smelled like smoke and was dirty on the inside. Won't go back to that office.
9.2 Excellent
Dec 2 2016
Pros: Caroline and Dave were both very helpful and friendly. And I was in and out quickly on both pickup and return.
9.6 Excellent
Jan 16 2017
Pros: Excellent customer service, despite it being a very busy day they all did everything possible to assist and get me a car as quickly as possible. Will definetly come back.
10.0 Excellent
Oct 8 2016
Beautiful Service
Pros: Car was excellent- Good pick-up speed Clean Good mileage Getting car was fast and orderly Thank You
All Car
allcar
Car rental locations in Queens:
1 location
All Car
Locations in Queens
96-18c 63rd Drive
347-226-6939
Eagle Rent A Car
eaglerac
Car rental locations in Queens:
1 location
Eagle Rent A Car
Locations in Queens
164-01 Crossbay Blvd
Empire Rent A Car
empire
Car rental locations in Queens:
2 locations
Empire Rent A Car
Locations in Queens
15-02 131 Street
+1 718 539 5300
38-31 43rd Street
+1 718 482 9797
40 travelers who rented a car in Queens gave the car agency they used an average rating of 6.3

Car Rental Locations in Queens

Queens