Pros: Had to change the reservations twice during the trip and the call center was very helpful
Cons: It wasn't extremely evident on the website that the car rental was not the one at the airport, and it was a 20 minute plus drive. Customs had taken a lot longer than expected and the place was closed when we got there - had to get the taxi to take us to the hotel instead. It could have been much worse but made a call to the service line and they were very accommodating in changing the rental so that we weren't charged for that day and made plans to pick it up the next.
Dec 19 2017
The car needs to be thoroughly checked
Pros: The price was good
Cons: The car was not clean. Lots of dogs hair on the back seat and in the trunk.
Hearing whistling noises when pressing on gas, also breaks should be checked as well. The car had ~35,000km.