10.0 ExcellentMar 29 2022
Joshua at National was awesome Great service the Best I’ve ever had,Mahalo 😀
10.0 ExcellentMar 23 2022
Easy check-in and drop off. When they didn't have a car in my size ready, they quickly resolved the problem. Other than the higher-than-normal car rental prices being charged across the industry right now, it was a great experience.
10.0 ExcellentJan 16 2022
Thank you for the quick and accurate transaction
10.0 ExcellentDec 30 2021
The gas tank was not completely full when I picked up the car. I did not realize it until I had already left the rental agency. It was probably a couple of gallons short. The agency was so busy last night, there was no way I was going to raise the issue as we had a flight to catch. When I picked up the vehicle, the agents kindly drove it right up to us. The problem being there was no place to actually adjust the seats etc. before I left. Not a big deal, but I would rather have time to familiarize myself with the car before I was expected to drive away.
6.0 GoodDec 13 2021
The experience was fine once I finally got in the car. There was no clearly designated shuttle to National from the airport, and only half as many shuttles in place as needed: the airport was a mob scene of people attempting to secure a space on a shuttle. Once at the rental kiosk their were long lines (40 minutes). Helpful service person upon reaching the counter. Then…another 30 minute wait with a crowd of 50+ people waiting for cars to be cleaned and delivered for rental. A terrible two hour ordeal to start a vacation.
8.0 ExcellentDec 9 2021
Corey was a big help. Good employees and rates
10.0 ExcellentNov 2 2021
There was only one "standard" car available when we arrived, a Nissan Altima, which wouldn't have been our choice of vehicles, but it was OK... very low to the ground
10.0 ExcellentOct 28 2021
The staff were all so nice! We found a guy's credit card on the floor board under the driver's seat and another wrapper in the Jeep. We didn't mind. But if someone else found his card, they might have tried to use it. We've shredded it.
1.9 HorribleSep 22 2021
Shuttle is totally inadequate. After waiting in the sun for 45 minutes for the National shuttle we gave up on renting a car and caught a taxi to our hotel. Don't need that level of aggravation on vacation.
5.9 OkaySep 12 2021
We had to return the car twice. Finally the third car worked.