Recent Reviews
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2.0
Pros: Got an "upgrade" after waiting for two hours.
Cons: When I arrived they said the car I reserved has a flat tire and they can't give it to me. They didn't have any other car available but offered me to rent from another company at a higher price. Then a second customer arrived with a reservation for the same car as mine. Manager phone #: +679 992 3047
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2.0
Pros: Nothing
Cons: When we were picking up our car, there were no car available.
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2.0
Pros: Nothing!
Cons: Have a reservation honored and don’t give my reserved vehicle away! Had to scramble around for. car because of this and missed appointments and events as a result. Never again and will tell friends and family to keep far away from this pathetic business.
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2.0
Pros: When we arrived, they had no vehicles available, they acknowledged our reservations and apologized. They said that we can wait for someone to return a car! no guarantee when that would happen. Do not reserve a car with Budget in Fiji.
Cons: Having our vehicle when we arrived.
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2.0
Cons: After receiving a confirmation email we taxi to the airport to collect. They told us no car was available. They could not provide a replacement car, they offered no apology. We had to organise another car at our own expense which was nearly double the 150fjd we had originally been confirmed.
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2.0
Pros: I did not rent. Terrible experience.
Cons: I went to Budget to pick up my car on the designated day and the agent told me that she does not have the car type that I selected. She also told me that she cannot upgrade me because she does not have cars. Then she told me that she can offer me a downgrade car but more expensive than my booking.
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4.0
Cons: No cars available
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3.6
Pros: nothing
Cons: Did not get vehicle from Budget as the vehicle was not what was ordered originally and could not supply what was ordered,hence went elsewhere and got suitable vehicle.
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2.0
Car was junk
Pros: I was rented a broken down Suzuki. When I complained, the manager was rude, so I cancelled the car shortly after the rental began. I was charged $50.
Cons: The car was junk. I cancelled rental. Manager was rude. I was charged $50 for cancelling. I hired a car from Avis that I was happy with. I won’t use Budget again.
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10.0
Perfect!
Pros: They were out of the vehicle we reserved, so without question, they immediately offered an upgrade without additional fees. That's how good business is done.
Cons: We were looking forward to having a Jeep for the trip, as there was a lot off off-road driving planned, but the 4wd SUV worked just fine.
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2.0
Don't trust them...
Cons: when we arrived they didn't have a automatic vehicle to rent to us. Just one vehicle available manual. I don't drive manual, specially in Fiji where you drive on the opposite direction. Sales rep tried to help us with another rental company, we ended up paying more for the car. Very disappointed!!!
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7.6
Helpful staff
Pros: Budget picked up the car for us from our hotel. It saved us from having to drive to the airport to drop it off.
Cons: The car was not very clean inside
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2.0
Pros: Got an "upgrade" after waiting for two hours.
Cons: When I arrived they said the car I reserved has a flat tire and they can't give it to me. They didn't have any other car available but offered me to rent from another company at a higher price. Then a second customer arrived with a reservation for the same car as mine. Manager phone #: +679 992 3047
review from
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2.0
Pros: Nothing
Cons: When we were picking up our car, there were no car available.
review from
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2.0
Pros: Nothing!
Cons: Have a reservation honored and don’t give my reserved vehicle away! Had to scramble around for. car because of this and missed appointments and events as a result. Never again and will tell friends and family to keep far away from this pathetic business.
review from
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2.0
Pros: When we arrived, they had no vehicles available, they acknowledged our reservations and apologized. They said that we can wait for someone to return a car! no guarantee when that would happen. Do not reserve a car with Budget in Fiji.
Cons: Having our vehicle when we arrived.
review from
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2.0
Cons: After receiving a confirmation email we taxi to the airport to collect. They told us no car was available. They could not provide a replacement car, they offered no apology. We had to organise another car at our own expense which was nearly double the 150fjd we had originally been confirmed.
review from
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2.0
Pros: I did not rent. Terrible experience.
Cons: I went to Budget to pick up my car on the designated day and the agent told me that she does not have the car type that I selected. She also told me that she cannot upgrade me because she does not have cars. Then she told me that she can offer me a downgrade car but more expensive than my booking.
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4.0
Cons: No cars available
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3.6
Pros: nothing
Cons: Did not get vehicle from Budget as the vehicle was not what was ordered originally and could not supply what was ordered,hence went elsewhere and got suitable vehicle.
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2.0
Car was junk
Pros: I was rented a broken down Suzuki. When I complained, the manager was rude, so I cancelled the car shortly after the rental began. I was charged $50.
Cons: The car was junk. I cancelled rental. Manager was rude. I was charged $50 for cancelling. I hired a car from Avis that I was happy with. I won’t use Budget again.
review from
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2.0
Don't trust them...
Cons: when we arrived they didn't have a automatic vehicle to rent to us. Just one vehicle available manual. I don't drive manual, specially in Fiji where you drive on the opposite direction. Sales rep tried to help us with another rental company, we ended up paying more for the car. Very disappointed!!!
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