Car rental at Ottawa Airport

Car rental at Ottawa Airport

Search hundreds of travel sites at once for car rental deals at Ottawa Airport (YOW)

Ottawa, ON, Canada - Ottawa
Oct 5 — Oct 12
Same drop-off
Ottawa, ON, Canada - Ottawa
Wed 10/5
Noon
Wed 10/12
Noon

Cheap car rentals in Ottawa Airport

Economy$33/day
Compact$33/day
Intermediate$33/day
Standard$33/day
Full-size$43/day
Minivan$67/day
Luxury$48/day
Pickup truck$64/day
Supplier choice$33/day
Compact SUV$36/day
Intermediate SUV$51/day
Standard SUV$54/day
Best rates found by KAYAK users in the past hours.

Ottawa Airport car rental reviews and directory

Rated #1
Alamo
Best rated
8.8 Excellent (52 reviews)
1 location in Ottawa Airport
Alamo
Locations in Ottawa Airport
  • 8.9
  • 8.8
  • 8.7
  • 8.7
  • 8.2
Recent reviews
10.0 ExcellentSep 12 2022
It was a smooth and easy process for drop off and pickup.
10.0 ExcellentAug 13 2022
Loved the car. Finding drop off at Montreal airport was horrendous, signs difficult to find and only said location rental everywhere else in the world signs rental return.
10.0 ExcellentApr 6 2022
Very good service fast . Ben was great
10.0 ExcellentMar 11 2022
Price is good but prefer more cheaper, everything else excellent
10.0 ExcellentOct 14 2021
Don't forget to top up the fuel as the charge for Alamo to do it is super expensive!
7.9 GoodAug 28 2021
Friendly staff, efficient service! I was fully satisfied.
10.0 ExcellentFeb 10 2020
Pick up was simple, drop off was easy, staff was very friendly and helpfulMore signage to help find the drop off location
9.2 ExcellentNov 19 2018
Last minute decent few.
7.6 GoodAug 28 2018
Price gougingPrice
2.0 MediocreJun 19 2018
Closed when I arrivedI booked a car for a late evening arrival but when I arrived to pick up my car Alamo was already closed. Thankfully Avis was open and able to rent me a car
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Rated #2
Enterprise
8.4 Excellent (35 reviews)
1 location in Ottawa Airport
Enterprise
Locations in Ottawa Airport
  • 8.9
  • 8.5
  • 8.4
  • 8.6
  • 7.8
Recent reviews
4.0 OkayJun 5 2019
The staff at pick-up was super friendly.The interior of the car could have been cleaner. The drop-off experience could have been WAY better. They might be able to update their Computer System - 1 -easy access for local locations to change drop-off if that's what the customer is requesting, and 2 - have the ability to convert currency!
10.0 ExcellentApr 8 2019
It was easy in and out. Great car
10.0 ExcellentDec 6 2018
Well DoneExcellent service at the front counter when I picked up the car.
10.0 ExcellentNov 29 2018
No wait at EnterpriseOffered me an upgrade vehicle because the one I ordered was not quite ready yet. Very courteous. They were clearly making an effort to please the customer.
6.0 GoodNov 28 2018
Car was great experience poorThe vehicleI got there and they didn’t have the Jeep Wrangler initially and tried to talk me into another car. Ended up getting me the correct vehicle after a bunch of wasted time. Upon return they couldn’t find the vehicle or my reservation in the system. It took a ridiculous amount of time to find it and they claimed i was assigned the wrong vehicle. I had to pull up all my emails because they couldn’t find the car in the system after repeatedly asking if I was sure I was returning it to the right place. At the end they were able to make something work so I could get to my plane on time. They did apologize for the inconvenience but it was frustrating overall.
10.0 ExcellentOct 5 2018
Best rental companyStaff was incredubly helpful and friendly
3.6 MediocreJun 18 2018
Customer serviceUpon arrival there was a long line of customers with only 1 person at the desk. I imagine this was a peak time, there should have been another employee.it took almost 20 mins just for me to get to the front of the line. Just after paying for the rental, while sitting in the car the agent approached me about insurance. I assured him I spoke with another representative that said I did not need the insurance as my personal insurance would suffice. He tried to strong arm me into getting coverage until I called my insurance company to confirm, the call took almost 40 mins just to confirm in 1 minute what I had been telling the representative. When trying to return the vehicle I called the location multiple times to speak with a representative about the process and no one answered after almost 30 mins of calling. When I arrived I realized that again, only 1 employee was at the desk. I suggest having more than one person at a time as well as training your staff on customer service. I felt as though the representative was pushing too hard for me to get the coverage although I explained to him I was covered by my own insurance. I understand he was doing his job, but he could have done so with a bit more tact.
8.8 ExcellentMay 31 2018
Central 1-800 numberCalled 1-800 twice recieving different quotations and limits on the Kayak option. Nearly didn't rent based on that experience but our local St Catharines location provided some clarification and all was quick and effective at Ottawa location except initial charge was $5 higher than stipulated on reservation.
8.4 ExcellentMay 28 2018
Customer service with Enterprise is always excellent and way better than other experiences I've had with competitorsThe price to rent from the Ottawa airport is always way higher than other locations which is disappointing
10.0 ExcellentApr 3 2018
Easy check in and drop off. Friendly and helpful staff
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Rated #3
Routes Car & Truck Rentals
6.2 Good (50 reviews)
1 location in Ottawa Airport
Routes Car & Truck Rentals
Locations in Ottawa Airport
  • 6.6
  • 7.1
  • 6.1
  • 6.2
  • 6.5
Recent reviews
10.0 ExcellentSep 17 2022
The deposit on hold is high. Try to reduce it.
2.0 MediocreAug 8 2022
When I arrived there was no car available and I had to wait until a car came into the lot, was cleaned before I can begin my journey. The car should be available at the time of booking. Thank you
2.0 MediocreAug 7 2022
They day of the rental they called and told us they did not have a vehicle for us which really ruined all our plans. They did not have a solution nor did they offer to discount a future rental. Very poor company with below average customer service.
2.0 MediocreAug 7 2022
My pickup time was 5 pm. I called Roots car rental at ~4 pm and informed them that I will pickup by 6 pm. When I reached Roots a few minutes before 6 pm, the guy at the counter told me that my pickup time was 5 pm and since I am late my reservation has been cancelled. He told me that there are no more vehicles available and that I would have to make alternate arrangements. This was a total shock to me!! After arguing with the agent at the counter for several minutes, he gave me a car. But his behavior was totally unprofessional!!
10.0 ExcellentJul 27 2022
The customer service is excellent. The cars are in mint condition. I rented cars with them many times.
6.0 GoodJul 19 2022
Overall the experience was ok. Pros: 1. Low cost compared to other car rental agencies during this time period. 2. The car was ready upon my arrival. Cons: 1. The car was not clean. There was a huge amount of dog hair in the hatch area of the SUV, there were leftover belongings from the previous renters, huge bugs in the vents and just lacked overall cleaniness. 2. The credit card "hold" was excessive for the length and cost of the car rental. $1,500 for a 4 day rental which cost about $300. 3. Gas tank was not full (about 3/4 full when I picked it up). Also, please note this rental agency is not right at the airport. You will have to get a shuttle. For me, this was fine since I live in Ottawa.
10.0 ExcellentJul 12 2022
Excellent competent and friendly service all around. The car had a few little scratches on the roof. The customer service rep came out and took pictures of them to document (without me noticing them first!).
2.0 MediocreJun 28 2022
Be more clear and transparent with the customers.
10.0 ExcellentJun 24 2022
Thanks so much. Excellent service
10.0 ExcellentMay 16 2022
Customer service was great. Money value for the car was great. Keep up the good job guys 👌🏾
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Rated #4
Budget
8.7 Excellent (20 reviews)
1 location in Ottawa Airport
Budget
Locations in Ottawa Airport
  • 8.8
  • 8.8
  • 8.6
  • 9
  • 8.1
Recent reviews
8.0 ExcellentSep 26 2022
What’s with two pieces of picture ID required? A driver’s license is no longer sufficient. Hmmmm.
8.0 ExcellentAug 29 2022
Beautiful truck but expensive and should be equipped to tow various trailers. No hook ups for lights or brakes.
8.0 ExcellentJul 7 2022
We found the SUV a little uncomfortable but that’s not anyone’s fault. Budget service was terrific!!
10.0 ExcellentMay 11 2022
The check-in staff was very good. And the Manager was excellent in quickly approving my request to alter the time of return.
8.0 ExcellentMar 14 2022
Helpful staff. Car was clean and ready. The entire process took approx 5 minutes.
8.0 ExcellentFeb 2 2022
It was a great vehicle though super hard on gas! The only real issue we experienced is that the headlights were not very bright
10.0 ExcellentOct 26 2021
From reservation to pickup to drop off everything went well.
3.9 MediocreSep 15 2021
There were garbage under the car seat. Obviously the vehicle wasn't properly cleaned.
6.8 GoodFeb 13 2020
When we booked the car for our trip we requested a Ford Focus or similar. This is a 4 door sedan. When we arrived we were given a Volkswagen Beetle. Not exactly what we were expecting or similar.
8.4 ExcellentNov 15 2019
Getting to the rental agency and eventually to the vehicle was very convenient.Agent was slightly confused about the fact that it was a one-way rental. After a long drive, the budget drop-off office had no bathrooms available, apparently, and I had to walk across four lanes of rush-hour traffic in the snow WITH LUGGAGE to use a bathroom at a coffee shop across the street! The agent there was aware of my obvious discomfort (made a comment to me about such) but didn't offer to hold my bags or allow me to use the staff bathroom even though I was a paying customer.
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Rated #5
National
8.4 Excellent (13 reviews)
1 location in Ottawa Airport
National
Locations in Ottawa Airport
  • 8.6
  • 8.3
  • 8.4
  • 8.4
  • 7.6
Recent reviews
2.0 MediocreSep 10 2022
I arrived at the rental location at Ottawa International Airport with a Quebec driver's license and an Ontario health card. The employee there told me that because I had a Quebec driver's license, I needed 3 photo IDs and 2 phone numbers to rent. This is ridiculous because I have used my Quebec license to rent cars from airports in Montreal, Toronto, and Boston without issue. There was also no warning about this before I arrived at the airport. This forced my partner to also take an Uber to the airport to bring my passport, and so we departed more than an hour late and spent extra money on transit to the airport. They also told us that because we left at 5 p.m. in stead of 4 p.m., we'd be able to return the car at 5 p.m. instead of 4 without extra charges. But the contract they sent still said a 4 p.m. return time.
8.0 ExcellentAug 18 2022
The car wasn’t ready when we arrived but it was fine. The chap in the office was pretty good, got friendlier as we were there longer. He helped us out with our insurance and we were off. They offered to drive us back to the hotel after we returned the car but then reneged the offer and left us at a local Walmart. Not great …
10.0 ExcellentAug 11 2022
Great staff car smelled a bit like cigarettes but I told staff who marked it down and apologized
10.0 ExcellentAug 11 2022
Both keys were locked together by a metal strap so if you lost one key you lost them all
10.0 ExcellentAug 2 2022
It was a great smooth experience for pick up and drop off. Team did very well, car was clean and new so no issues at all. Ofcourse being a long weekend, prices were a bit higher but that is expected
10.0 ExcellentJul 9 2022
Could not get better.
10.0 ExcellentSep 7 2021
Everything was great, our family really enjoys the car we have rent it. Ford Escape hybrid is the way to go when you are travelling. It only cost us less than $200 of gas by to travel 11 days around the east coast of Canada.
6.0 GoodAug 5 2018
People were niceO had booking for 10 am, got there at 930. After checking waited 2 hr to get the car
10.0 ExcellentAug 13 2017
Excellent serviceThey even offered an upgrade for a lower cost when we got there. Offered a GPS and ezpass for tolls.
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Rated #6
Hertz
8.4 Excellent (24 reviews)
1 location in Ottawa Airport
Hertz
Locations in Ottawa Airport
  • 8.5
  • 8.7
  • 8.4
  • 8.7
  • 8.3
Recent reviews
10.0 ExcellentMay 29 2022
The large deposit required. You need to make the vehicle availability inclusive to ppl who don't have alot of credit cards as many of us don't want them.
6.0 GoodOct 1 2019
When someone rents a GPS it should have instructions with it or the operation be explained. I could not get sound out of it and old address kept coming up. It was night time rain and it seems all the City is in Construction, and the GPS does not work very dangerous.
10.0 ExcellentMay 5 2019
Long hours and good carsAccuracy of available cars, wanted a German car, got an American one instead, big difference in quality
7.6 GoodJan 1 2019
Couldn't find the gas gaugeWith the red part at the bottom of the gauge and the hash marks at various points, and the confusing symbols for "full and "empty (Yes, I know a filled circle should be full and an empty circle empty but if you don't drive all the time and as I said, the red colour at the bottom made me think that the graph would turn red as it emptied.) Then, after reading the materials, saying the car was 8/8 full, I thought maybe the rpm thing to the left, which has 8 divisions, was the gauge. The woman who was working your counter on Dec. 24 at 7 pm when I picked up my car was phenomenal. Give her a raise and hold onto her. There were 3 of us and she handled us professionally and with friendliness that's rare these days. A++ for her.
10.0 ExcellentAug 5 2018
We got more than what we asked for.When we arrived late Robert said.we will have a treat for you. Instead of a corolla we got to brand new cadilac for our vacation. It was a pleasure to drive and a major enjoyment to our holiday.New cars have so many new controls. Took a couple of days to figure them out. The on star navigation not activated.
10.0 ExcellentFeb 22 2018
Pleasantly ConvenientStaff were very helpful during pickup and drop off. Convenient airport location.
8.0 ExcellentOct 4 2017
Unstaffed after hours drop in Montreal (Drummond St) was a bit hard to figure out.
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Rated #7
Avis
7.6 Good (10 reviews)
1 location in Ottawa Airport
Avis
Locations in Ottawa Airport
  • 7.9
  • 7.3
  • 7.5
  • 7.9
  • 7.1
Recent reviews
6.0 GoodJul 4 2022
Everything was decent other than the availability, we reserved a compact SUV and got a car, not sure the purpose of a reservation if you can't reserve what you want... It would seem they try to unload the luxury vehicles on you that don't conform to the credit cards' built in insurance too, so be careful and know your coverage.
10.0 ExcellentOct 28 2021
Easy booking, good value and no delays at counter during pickup or drop off.
1.9 HorribleOct 16 2021
This company is simply not interested in renting cars to people who have money. From the se one I arrived until the second I left , the agent at the counter could not have been any more rude. Not sure if it’s the way I look ( 100% it is ) but for the life of of me I could not get him to give me the car I choose wanted and paid for! It’s was insane, I drive an Audi and wanted something comparable, so I choose premium class , I called ahead and everything was ready until I arrived. This man looked like I was bothering him and then greeted me by saying “ what” ! I politely gave him my name and said we spoke earlier I believe, he said nope not me ! Turns out that all the other 30 vehicles were unavailable and had reservations, the only car he had was a Corolla, and it might not be clean if that was ok, it was all mine! For 25 mins this man did everything he could think up of to make sure that I only got the Corolla. I understood who he was and what he was doing , and I have zero time for that kind of garbage , so I canceled politely and left. Or so he though, took less then 10 mins for someone to walk up and within 5 mins off they went in the bmw ! It’s 2021, last time I checked , my money is just the same as other peoples money. Never again AVIS YOW
6.8 GoodAug 28 2020
We received quite a larger vehicle than booked as the type of vehicle we had booked was not available so I think the vehicle should have been the correct size. Also, the vehicle had Florida license plates and being in Canada and driving, because of the travel restrictions and people’s heightened stress, we didn’t feel comfortable driving in Canada with the Florida plates under Covid.
10.0 ExcellentApr 10 2019
After streetparking my mirror had been flopped back. Sure enough-two dents in the door - I had been side swiped. I reported to insurance and Avis Ottawa who were very calm and supportive. Returning the car, an employee immediately told me that it was old damage. Honest and clear service.
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Rated #8
Europcar
7.1 Good (7 reviews)
1 location in Ottawa Airport
Europcar
Locations in Ottawa Airport
  • 6.8
  • 7.4
  • 7.1
  • 7.4
  • 7.4
Recent reviews
2.0 MediocreJul 17 2022
Never got a car
10.0 ExcellentMar 1 2022
These guys are extremely flexible. I got stuck at the border twice and both times they allowed me to return the car 4-6 hours late, without any extra charge. Once the car was not clean and had smoke smell so an hour was wasted at pick up. Without any demand from my side they gave me a refund of 25 CAD to make up. The guy Vivek, is extremely friendly and accomodating. The downside of my experience is that I am still waiting for the refund of 500 CAD a month later, despite several reminders.
10.0 ExcellentDec 12 2021
Friendly staff and a brand new car. Previous driver must have chain smoked in it, so I had to but a deodorizer, but other than that, very friendly, great service. Highly recommend!!
10.0 ExcellentDec 28 2017
Great experience with DiscountFirst time with this rental firm and I'll be back Quick pick up at airport Friendly efficient staff Great car
2.0 MediocreAug 7 2017
Didn't HappenNothingThe fulfilling agency lost my reservation. I went off in my own to find a rental.
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Rated #9
Thrifty
2 Mediocre (1 review)
1 location in Ottawa Airport
Thrifty
Locations in Ottawa Airport
  • 2
  • 2
  • 2
  • 2
  • 2
Recent reviews
2.0 MediocreMay 12 2022
You left us stranded in ottawa , Horrible Experiance !!!!!!
Discount Car & Truck Rentals
1 location in Ottawa Airport
Discount Car & Truck Rentals
Locations in Ottawa Airport
Recent reviews
keddy by Europcar
1 location in Ottawa Airport
keddy by Europcar
Locations in Ottawa Airport
Recent reviews
Sunnycars
1 location in Ottawa Airport
Sunnycars
Locations in Ottawa Airport
Recent reviews
212 travelers who rented a car in Ottawa Airport gave the car agency they used an average rating of 7.9

Car rental locations at Ottawa Airport

Good to know

Most popular agency

Routes Car & Truck Rentals

Average price

$66/day

Good deal

$54/day

Top tips for renting a car at Ottawa Airport

  • 25% of our users found rental cars at Ottawa Airport for $55 or less
  • Book your rental car at Ottawa Airport at least 5 weeks before your trip in order to get a below-average price

FAQs about renting a car at Ottawa Airport