Pros: Customer service, the car and return service was fast and easy. In total was perfecto
Dec 5 2016
Pros: Car was clean, nice.
Cons: We stood in line a long time in Temuco, both pick-up and drop-off.
The pending charge on my cc was huge and a surprise. It's gone away but didn't like the surprise charge or size of it.
Dec 28 2016
Pros: Great service, clean car and pleasant agent. The rental car company desk was not open when we returned the car, which was no problem, but if no one had been there when we wanted to pick the car up, that would have been a problem.
Jan 3 2017
Not given the car reserved
Cons: I had reserved a Yaris, knowing that I didn't have a lot of passengers, but did have a lot of luggage so I needed something with some trunk space.
I was given a Citroen B3 hatchback, with very little trunk space, only one piece of luggage fit in the trunk, but I was told that it was the same category, so I couldn't have something with more trunk space without upgrading. In the end I had to pay almost double to upgrade, but had no other choice as I had five bags and no where to keep them.