Issues with alignment, noise, cleanliness, no drop
Pros: really nothing unfortunately. Only the price was better than other competitive trucks but I wish I had chosen another one.
Cons: The truck both inside and outside was incredibly dirty with empty water bottles and dirt lying around. The truck wanted to shift to the right so we constantly had to keep the steering wheel to the left (alignment issues). Inside of the cabin was so noisy because the rubbers around the door and windows were torn.
It was a very uncomfortable and UNSAFE drive and I did not appreciate the service.
May 30 2016
KAYAK screwed up according to Budget
Cons: I reserved a Cargo van to move belongs and when I showed up to the Budget lot they had a 12 passenger van for me! Try moving boxes around 12 seats! It didn't work. Budget says the reservation was for a Transit van without specifying the type while my KAYAK reservations clearly said Cargo van.
Cons: I reserved a car, and when I showed up to the location on my reservation, it was a building that was still under construction. It took me an hour to get to an open Hertz, where they were able to pull up my reservation and honor it.