Ecovergel Hotel Riviera Maya

The breakfast at Ev Riviera Maya Hotel Boutique is simple, offering toast, weak coffee, boxed orange juice, and jam. However, some guests have mentioned that the breakfast could be improved with more options.

Some guests have mentioned concerns about cleanliness, such as the presence of mosquitoes and issues with the mosquito net. Additionally, there were reports of a bird nest in a room, which caused debris to fall onto the bed.

Ev Riviera Maya Hotel Boutique is located in the middle of the jungle, offering a tranquil atmosphere with lush vegetation, fresh air, and abundant wildlife. However, guests should be prepared for mosquitoes due to the jungle setting.

Guests have praised the staff at Ev Riviera Maya Hotel Boutique for being helpful and attentive. However, there were also mentions of some staff members not appearing happy, which may have impacted the overall guest experience.

Ev Riviera Maya Hotel Boutique offers free parking and is accessible by car. Additionally, the hotel provides an airport shuttle service for an additional fee, offering convenience for guests traveling to and from the property.

Several guests mentioned encountering a significant number of mosquitoes due to the hotel's jungle location, so it's advisable to come prepared with insect repellent.

Some guests experienced disturbances due to ongoing construction work on the property. To avoid inconvenience, consider requesting a room away from any construction areas.

Guests noted that the breakfast options were minimal and not very satisfying for the price. It might be helpful to plan for alternative breakfast arrangements if you have specific dietary preferences or expectations.

The hotel is situated in a remote jungle location, so it's recommended to plan for transportation, especially if you intend to explore nearby attractions or visit the town center of Tulum.

Some guests reported issues with room amenities, such as the mosquito net having holes and the Wi-Fi being unreliable. It's advisable to check the functionality of these amenities upon arrival and request assistance if needed.

Due to the hotel's jungle setting, guests mentioned encountering various forms of wildlife. It's recommended to be prepared for potential wildlife encounters and to appreciate the natural surroundings.

Guests mentioned instances where they had pre-paid for breakfast but were still asked to pay again. It's advisable to verify the inclusions and payment details for meals to avoid any misunderstandings during your stay.

Given the hotel's remote location, it's advisable to consider transportation options, such as renting a car, to facilitate ease of travel to and from the hotel and nearby attractions.

If you have specific dietary restrictions or preferences, it's recommended to communicate these to the hotel in advance to ensure that suitable meal options are available during your stay.

Some guests reported slow service and issues with staff attitudes. It's advisable to manage expectations regarding service and to address any concerns with the management promptly for resolution.