Pros (+) The room was more or less clean and the location isn't terrible.
Cons (-) I don't believe it was valued correctly and is dated. I think it might have been rated 3 star hotel... definitely not the case.
3 stars
Chestnut Tree Inn
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Photos of Chestnut Tree Inn
Overview
Located in North Carolina, Chestnut Tree Inn Cherokee boasts a beautiful location and many amenities. This inn is located on the Cherokee Indian Reservation, and it is just a short distance from the center of the town of Cherokee. The inn has 154 rooms, and the guests who stay there will find plenty to see and do in the area.
The rooms at the inn are spacious and have modern furnishings and conveniences for the guests to enjoy. They all have a 27” flat-panel television with premium cable channels. Complimentary wireless Internet access is available, as well. The rooms have clock radios, phones with voicemail, free local calls, blackout curtains, private bathrooms, and more.
The inn features a rustic and Native American motif, and it offers a range of options and amenities for the guests to enjoy. There are on site meeting rooms and banquet space that you can use, along with a seasonal outdoor swimming pool. The desk is available around the clock, and breakfast is available for a surcharge.
Guests who stay at the Chestnut Tree Inn will find that they are just a short distance from a range of attractions. They could visit the Museum of the Cherokee Indian, the Mountain Farm Museum, Wheels Through Time Transportation Museum, Harrah’s Casino, the Ghost Town in the Sky Amusement Park, and more. Some of the places that guests might want to grab a bite to eat in the area include Rancho Viejo, Front Porch Cakery & Deli, and Paul’s Family Restaurant.
Latest deals for Chestnut Tree Inn
Amenities at Chestnut Tree Inn
- Restaurant
- Room service
- Free Wi-Fi
- Business center
- Meeting/Banquet facilities
- Internet
- Parking
- Laundry facilities
- Hairdryer
- 24hr front desk
Services and conveniences
- Room service
- Business center
- Meeting/Banquet facilities
- 24hr front desk
Dining
- Restaurant
- Microwave
- Refrigerator
Basics
- Free Wi-Fi
- Internet
- Air-conditioned
Parking and transportation
- Parking
Accessibility and suitability
- Increased accessibility
Bathroom
- Hairdryer
Laundry
- Laundry facilities
Things to do
- Hiking
Health and safety
- Safe
Family friendly
- Playground
Pool
- Pool
Reviews of Chestnut Tree Inn
7.9
Good
1213 verified ratings
Wonderful
511
Very good
205
Good
203
Okay
104
Fair
99
Mediocre
38
Poor
53
Summary of reviews
Guests say
Guests appreciated the great location and breakfast options at the hotel, with many highlighting the cleanliness of the rooms. However, there were consistent complaints about the bed comfort and the overall value for the price, suggesting that improvements are needed in these areas.AI-Generated from customer reviews
Reviews(7)
Q&A(5)
Tips(10)
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Score by provider
8 out of 10
41 reviews
7.2 out of 10
6 reviews
All reviews
Pros (+) It was close to where we were going to an event.
Cons (-) The sheets were like sandpaper, there was no way to get bottled water unless you had exact change, the front desk was no help and the tap water was not great. The only positive is that no one walked away with any bug bites.
Pros (+) Decent value for the money. Reassonably quite. Clean comfortable rooms with refrigerator and microwave. Breakfast included.
Cons (-) Ok, no fruit on the breakfast buffet.
Pros (+) Comfortable bed, a quick good night's sleep on our road trip. Overslept and missed the free breakfast so we can't comment on that. Didn't stay long enough to see if the pool was open.
Cons (-) Room smelled a little musty, nothing a shot of air freshener and running the AC couldn't help. Seemed more like a 2-star than a 3-star, and a little overpriced.
Cons (-) Room smelled like smoke. Beds were hard and you could feel the springs. Bathroom was dirty. No toilet paper when we got to the room. Bathroom door wouldn't close. Light fixture above the bathroom sink fell off. "Free breakfast" was only for 2 of our group. It was a mediocre breakfast at best.
Pros (+) The buffet breakfast was great. Make sure to bring some cash to tip your waitress. I left my wallet in the room and had to go back and get it.
Cons (-) The hotel used to have smoking rooms as evidenced by the smell in the Air conditioner.
Pros (+) Value
Cons (-) The free breakfast could use some fresh fruit and a waffle maker.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities offered at Chestnut Tree Inn Cherokee?
Chestnut Tree Inn Cherokee offers a range of amenities including conference rooms, room service, a business center, meeting/banquet facilities, a 24hr front desk, a restaurant, a microwave, a refrigerator, free Wi-Fi, air-conditioning, a pool, and laundry facilities.
What can guests expect from the rooms at Chestnut Tree Inn Cherokee?
The rooms at Chestnut Tree Inn Cherokee are spacious and have modern furnishings and conveniences including a 27” flat-panel television with premium cable channels, complimentary wireless Internet access, clock radios, phones with voicemail, free local calls, blackout curtains, and private bathrooms.
When is the best time to visit Chestnut Tree Inn Cherokee?
July is the high season at Chestnut Tree Inn Cherokee, offering a great time to visit and enjoy the beautiful location and amenities.
How is the cleanliness at Chestnut Tree Inn Cherokee?
Guests have praised the cleanliness of the rooms at Chestnut Tree Inn Cherokee, with many mentioning that the rooms are well maintained, functional, and very clean.
What are some common concerns about the beds at Chestnut Tree Inn Cherokee?
Some guests have mentioned that the beds were not comfortable, and others have expressed concerns about stains on the bedsheets and uncomfortable mattresses.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Location
Some guests reported noise disturbances from neighboring rooms, so it may be beneficial to request a room away from high-traffic areas.
Check Pool Availability
Before booking, check if the pool is open, as some guests were disappointed to find it closed during their stay.
Verify Breakfast Availability
Confirm the availability of breakfast, as some guests were surprised to find out upon arrival that it was not being served.
Bring Extra Supplies
A few guests mentioned a shortage of towels and toiletries, so it might be wise to pack some extras just in case.
Plan for Wi-Fi Limitations
Several guests experienced issues with the Wi-Fi, so consider having a backup plan for internet access if needed.
Address Maintenance Concerns
Some guests noted maintenance issues such as non-functional air conditioning and ice machines, so it may be helpful to inquire about these before booking.
Manage Expectations for Amenities
Due to the hotel's age, some amenities may not meet modern standards, so it's advisable to set realistic expectations.
Inquire About Breakfast Options
As the hotel no longer offers a traditional breakfast, guests may want to explore nearby dining options or plan for alternative meal arrangements.
Be Mindful of Noise
The property's thin walls and doors may result in noise disturbances, so consider bringing earplugs if sensitive to sound.
Check for Odor Concerns
A few guests reported musty or unpleasant odors in their rooms, so it's advisable to inquire about this before booking.
Location
37 Tsalagi Road, Cherokee, NC 28719
What's nearby
- Oconaluftee Islands Park0.8 mi
- Eastern Cherokee Agency Bureau of Indian Affairs0.8 mi
- Cherokee Zoo1 mi
- Oconaluftee Indian Village1 mi
- Unto These Hills1.1 mi
- Qualla Arts and Crafts Mutual1.2 mi
- Museum of the Cherokee Indian1.3 mi
- Harrahs Cherokee Casino1.8 mi
- Cooper Creek Trout Farm & Pond2.5 mi
- Santa's Land4.1 mi
- Mingo Falls5.1 mi
- Oconaluftee Baptist Church5.6 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Chestnut Tree Inn
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.3 |
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Distance to city center | 0.6 mi |