Very nice remodel. Nice big, comfortable king-size bed. Very clean. Best part was the staff members we interacted with. Super nice. I’d stay there again without a doubt!
2 stars
Cherokee Grand Hotel
196 Paint Town Rd, Cherokee, NC 28719, United States
Cherokee, NC
See location+1 828 497 0050Official websitePhotos of Cherokee Grand Hotel
Overview
Located in Cherokee, North Carolina, the Cherokee Grand Hotel is a smoke-free property that has an excellent location along with 90 comfortable rooms for the guests. The property has a range of amenities available for those who choose to stay there, along with free self-parking. In January of 2015, all of the deluxe rooms had a complete renovation.
The rooms at the property all have air conditioning and televisions with cable, a microwave and refrigerator, coffeemakers, and an iron and ironing board. Many of the spacious rooms also have views of the mountains. The deluxe rooms that are available have 50” televisions, whereas the regular rooms have 32” televisions. Deluxe rooms also have microwaves, refrigerators, and triple-sheet bedding. Connecting rooms and spa rooms are available at the hotel, as well.
The Cherokee Grand Hotel offers complimentary shuttle service on Friday and Saturday evenings. It can take people to and from the nearby casino. The property has a 24-hour coffee service, along with a pool where guests can relax. The seasonal pool opens at 9 am and closes at 10 pm. Free WiFi is available through the building.
The property is close to the Cherokee Zoo and the Cherokee Bear Zoo, along with the Oconaluftee River. Guests can spend time at the nearby Harrah’s Cherokee Casino, or they can head out to find places to hike and enjoy nature. Those who are looking for a bite to eat might want to consider nearby options like Frontier Pancake House, Granny’s Kitchen, Pizza Inn, and Kobe Express.
Latest deals for Cherokee Grand Hotel
Amenities at Cherokee Grand Hotel
- Outdoor pool
- Free Wi-Fi
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Internet
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Increased accessibility
- Elevator
- Accessible by elevator
- No smoking
- Upper floors accessible by elevator
- Designated smoking area
Bathroom
- Shower
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- TV
- DVD player
Dining
- Microwave
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Bedroom
- Socket near the bed
- Alarm clock
- Clothes rack
General
- Telephone
- Carpeted
- Pool view
Services and conveniences
- Wake-up service
- Key card access
- 24hr front desk
Workspace
- Fax/photocopying
- Desk
Family friendly
- Cribs available
- Complimentary breakfast
Pool
- Outdoor pool
- Pool towels
Parking and transportation
- Free parking
Laundry
- Iron and ironing board
Health and safety
- Daily housekeeping
Reviews of Cherokee Grand Hotel
8.6
Very good
2292 verified ratings
Wonderful
1119
Very good
370
Good
336
Okay
128
Fair
171
Mediocre
74
Poor
94
Summary of reviews
Guests say
Guests appreciated the hotel's convenient location near the casino and found the beds comfortable. However, many reviews highlighted significant cleanliness issues, with reports of bugs and dirt, as well as poor service experiences. Noise from traffic and other guests was also a concern for some, detracting from the overall experience.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.6 out of 10
5 reviews
All reviews
Pros (+) Convenient to the casino
Cons (-) We had end unit street side and heard all traffic noise
Pros (+) Convenient location
Cons (-) Overall mediocre hotel with the basic necessities required for a stay. Staff were not abundantly friendly. For example, no one goes out of their way to greet you. Additionally, housekeeping feels that service only includes making of the bed.
Pros (+) Hubby and I stayed 2 nights for our anniversary. It was great with a great location near the casino. Not a big fan of Cherokee. All the local eateries are dirty, overpriced, and none were very good. The only thing going for the entire are is the casino.
Pros (+) Large room, comfortable bed, free breakfast, nice massaging shower head, close to casino.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities available at Cherokee Grand Hotel?
The Cherokee Grand Hotel offers amenities such as free self-parking, complimentary shuttle service, a pool, free WiFi, and 24-hour coffee service. The rooms are equipped with air conditioning, televisions with cable, a microwave and refrigerator, coffeemakers, and an iron and ironing board. Deluxe rooms also have triple-sheet bedding and 50” televisions.
What can I expect from the rooms at Cherokee Grand Hotel?
The rooms at Cherokee Grand Hotel are comfortable and equipped with air conditioning, televisions with cable, a microwave and refrigerator, coffeemakers, and an iron and ironing board. Deluxe rooms also have triple-sheet bedding and 50” televisions. Many of the spacious rooms offer views of the mountains.
When is the best time to visit Cherokee Grand Hotel?
The high season at Cherokee Grand Hotel is in February, and the low season is in August. Visitors can enjoy the seasonal pool, nearby attractions like the Cherokee Zoo and the Cherokee Bear Zoo, as well as the close proximity to the Harrah’s Cherokee Casino.
What are guests saying about the cleanliness at Cherokee Grand Hotel?
Guests have consistently praised the cleanliness of Cherokee Grand Hotel, mentioning that the rooms are very clean and well-maintained. Some guests have also highlighted the cleanliness of the bathrooms and the overall property.
How is the customer service at Cherokee Grand Hotel?
Guests have frequently mentioned the friendly and accommodating staff at Cherokee Grand Hotel. The staff is described as very nice, professional, and extremely friendly. The hotel's staff has been praised for being kind, helpful, and welcoming.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the mountains comes highly recommended.
Take Advantage of the Shuttle Service
The hotel offers complimentary shuttle service to and from the nearby casino on Friday and Saturday evenings, making it convenient for guests to enjoy the entertainment without worrying about transportation.
Consider Deluxe Rooms for Added Comfort
Guests highlighted that the deluxe rooms offer larger televisions, microwaves, refrigerators, and triple-sheet bedding, providing an enhanced level of comfort and convenience.
Explore Nearby Attractions
The hotel's proximity to attractions such as the Cherokee Zoo, Harrah’s Cherokee Casino, and various hiking spots makes it an ideal base for guests looking to explore the area.
Check for Room Renovations
Some guests mentioned that the deluxe rooms underwent a complete renovation in January 2015, so it may be worth inquiring about the latest updates when booking.
Plan for Breakfast
While the hotel offers complimentary breakfast, some guests found the options limited. Consider exploring nearby dining options like Frontier Pancake House and Granny’s Kitchen for a wider selection.
Be Mindful of Room Selection
A few guests noted that rooms facing the outside may be subject to noise, so guests sensitive to this should consider requesting rooms away from the main road.
Stay Informed About Shuttle Availability
As the shuttle service availability can vary, especially if the van is undergoing maintenance, it's advisable to check with the hotel regarding the shuttle's operational status before relying on it for transportation.
Utilize the 24-Hour Coffee Service
Guests appreciated the availability of 24-hour coffee service, which can be a convenient perk for those needing a caffeine fix at any time of the day.
Check for Accessibility Options
The hotel offers accessible rooms and increased accessibility features, making it suitable for guests with mobility needs.
Location
196 Paint Town Rd, Cherokee, NC 28719
What's nearby
- Harrahs Cherokee Casino0.4 mi
- Cherokee Zoo0.5 mi
- Oconaluftee Islands Park0.9 mi
- Eastern Cherokee Agency Bureau of Indian Affairs1 mi
- Unto These Hills1.1 mi
- Qualla Arts and Crafts Mutual1.2 mi
- Museum of the Cherokee Indian1.3 mi
- Oconaluftee Indian Village1.5 mi
- Santa's Land2.7 mi
- Cooper Creek Trout Farm & Pond3.9 mi
- Mingo Falls4.6 mi
- Oconaluftee Baptist Church5.8 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Cherokee Grand Hotel
Low season | January |
|---|---|
High season | July |
Average price (weeknight) | $90 |
Average price (weekend night) | $186 |
When to book a room at Cherokee Grand Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in CherokeeGood to know
Value for money | 8.7 |
|---|---|
Distance to city center | 0.9 mi |
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