The area is beautiful. Some of my friends rooms were very nice. My room was not clean and housekeeping. Did not come through, would that a call
Harrah's Cherokee Casino Resort - A Caesars Rewards Destination
4 stars1,234 reviews
Very good
-
2 guests, 1 room
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*Total includes estimated local taxes & fees payable on check out.
Amenities at Harrah's Cherokee Casino Resort - A Caesars Rewards Destination
- Outdoor pool
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
Reviews of Harrah's Cherokee Casino Resort - A Caesars Rewards Destination
8.1
Very good
1234 verified ratings
Wonderful
586
Very good
205
Good
122
Okay
73
Fair
76
Mediocre
52
Poor
120
Summary of reviews
Guests say
Guests highlighted the hotel's convenient location and some clean, updated rooms. However, there were frequent complaints about unclear signage, confusing layouts, and difficulties finding rooms or amenities. Many guests were dissatisfied with extra charges, such as resort fees and early check-in fees, and felt the hotel was overpriced. Service issues were also mentioned, including problems with housekeeping, slow or unresponsive staff, and upcharges at check-in. Cleanliness received mixed feedback, with some rooms praised as very clean and others criticized for poor housekeeping.AI-Generated from customer reviews
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8.1 out of 10
1049 reviews
7.7 out of 10
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My partner and I really enjoyed our stay
A fantastic one-stop escape. Harrah’s Cherokee delivers 24/7 dining, gaming, shows, cozy seating, and a dreamy creekside walk, all beautifully kept. The text-based check-in/checkout and housekeeping service is genius. Only gripe: the Esports Zone nachos felt like a dry salad, short on cheese and toppings. Otherwise, I can’t wait to return.
The older hotel building and especially the elevators still have a heavy smoke smell, but room was clean and smoke free
Great dining options!
Great restaurants, Sportbook and Slot options!
Awsome casino! Stayed in Creek Hotel and the room was extremely uncomfortable. The mattress should have been replaced long time ago. Poor 2 nights sleep and unhealthy.
I liked the facility, location and the clean room. I loved the restaurant options. I didn’t like the early check in with the kiosk, since it failed.
Spacious room in Mountain Tower!
More faster on the go food would be good. Wicked Weed Brew Pub is awesome.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the dining options like at Harrah's Cherokee Casino Resort?
Harrah's Cherokee Casino Resort offers a variety of dining options, including an all-you-can-eat buffet, Ruth's Chris Steak House, and Gordon Ramsay's Hell's Kitchen. Guests can enjoy a diverse range of culinary experiences during their stay.
How are the beds at Harrah's Cherokee Casino Resort?
Guests can expect comfortable beds at Harrah's Cherokee Casino Resort, ensuring a restful night's sleep. The rooms are designed to provide a comfortable and relaxing environment for all guests.
What can guests expect from the cleanliness of the rooms at Harrah's Cherokee Casino Resort?
The rooms at Harrah's Cherokee Casino Resort are kept clean and well-maintained, providing a pleasant and hygienic environment for guests. The staff is dedicated to ensuring high standards of cleanliness throughout the resort.
When is the best time to visit Harrah's Cherokee Casino Resort?
The high season at Harrah's Cherokee Casino Resort is in January, offering a vibrant atmosphere and a wide range of entertainment options. Visitors can enjoy the lively casino, events, and concerts during this time.
What are the parking options like at Harrah's Cherokee Casino Resort?
Harrah's Cherokee Casino Resort provides free parking for guests, offering convenience and ease of access. Guests can enjoy the resort's amenities without worrying about parking fees.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Mountain View Room
Consider booking a mountain view room to enjoy the beautiful surroundings and local Native American artwork.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions such as the Great Smoky Mountains National Park, Cherokee Bear Zoo, and Oconaluftee Indian Village for a diverse experience.
Consider Suite Accommodation
If you prefer more space and additional amenities, consider upgrading to a suite with separate living areas, wet bars, and microwaves.
Check for Room Maintenance
Prior to check-in, ensure that the room's facilities, such as sinks and televisions, are in good working condition to avoid inconveniences during your stay.
Utilize the Mandara Spa
Indulge in relaxation at the Mandara Spa, highly recommended by guests for its pampering services.
Plan Dining Options
While the hotel offers various dining choices, consider exploring nearby dining options to balance cost and variety, especially for multiple meals a day.
Familiarize Yourself with the Property
Due to the resort's size, familiarize yourself with the layout to navigate efficiently, and consider using the hotel app for assistance.
Be Mindful of Check-in and Check-out Times
Plan your arrival and departure times accordingly, as some guests found the check-in and check-out times to be inconvenient.
Consider Transportation
If you have mobility concerns, consider the hotel's increased accessibility and inquire about the availability of transportation services to nearby attractions.
Manage Expectations for Casino Experience
While the casino is a highlight for many guests, some have noted that the facilities may require updates for an enhanced experience.
Location
777 Casino Drive, Cherokee, NC 28719
What's nearby
- Harrahs Cherokee Casino197 yd
- Cherokee Zoo0.8 mi
- Oconaluftee Islands Park1.2 mi
- Eastern Cherokee Agency Bureau of Indian Affairs1.3 mi
- Unto These Hills1.3 mi
- Qualla Arts and Crafts Mutual1.4 mi
- Museum of the Cherokee Indian1.5 mi
- Oconaluftee Indian Village1.8 mi
- Santa's Land2.3 mi
- Cooper Creek Trout Farm & Pond4.3 mi
- Mingo Falls4.5 mi
- Oconaluftee Baptist Church5.8 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Harrah's Cherokee Casino Resort - A Caesars Rewards Destination
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
March | January | $97 | $410 |
Cheapest month to stay with an average 23% drop in price. | Most expensive month to stay with an average 501% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Harrah's Cherokee Casino Resort - A Caesars Rewards Destination
Which month has the cheapest rates at Harrah's Cherokee Casino Resort - A Caesars Rewards Destination?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Harrah's Cherokee Casino Resort - A Caesars Rewards Destination is March, with an average nightly rate of $106. The most expensive month is December at $230 per night.
What is the cheapest day to book Harrah's Cherokee Casino Resort - A Caesars Rewards Destination?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Harrah's Cherokee Casino Resort - A Caesars Rewards Destination is Monday, with an average nightly rate of $92. The most expensive day is Saturday at $503 per night.
How far in advance should you book Harrah's Cherokee Casino Resort - A Caesars Rewards Destination?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Harrah's Cherokee Casino Resort - A Caesars Rewards Destination, book around 8 weeks in advance. This could save you approximately 31% compared to booking last minute.
KAYAK's top tips for your stay at Harrah's Cherokee Casino Resort - A Caesars Rewards Destination
FAQs when booking at Harrah's Cherokee Casino Resort - A Caesars Rewards Destination
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
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See most recommended stays in CherokeeGood to know
Distance to city center |
|---|
1.3 mi |