Cons (-) Cleanliness Lighting Breakfast
3 stars
Hilton Garden Inn St. Louis/Chesterfield
16631 Chesterfield Grove Road, Chesterfield, MO 63005, United States
Chesterfield, MO
See location+1 636 532 9400Photos of Hilton Garden Inn St. Louis/Chesterfield
Overview
Come experience the Hilton Garden Inn St. Louis/Chesterfield hotel located in Chesterfield, Missouri. We are a destination for all travelers to the St. Louis, Missouri area. Just minutes from the Maryville University Hockey Center and only 18 minutes from Lambert-St. Louis International Airport, our hotel is waiting for you to enjoy all of the amenities offered, as well as a variety of Chesterfield Valley restaurants, shopping, spas and golf courses. The hotel offers deluxe accommodations and is perfect for corporate travelers in Missouri with several amenities- Complimentary High-Speed Internet Access, Complete Work Station in Guest Rooms with Remote Printing, 24-Hour Business Center, Easy access to Interstate 64/40, Complimentary Self-Parking. A cozy hotel with a warm atmosphere that includes The Great American Grill for Breakfast, Lunch, Dinner, 24-Hour Pavilion Pantry Convenience Store, Indoor Swimming Pool, Complimentary Fitness Center, only 1 mile from the Chesterfield Mall, 25 minutes from Downtown St. Louis, Sport's Complexes, Attractions, and Dining are all within 3 miles, 1,200 Square Feet of Meeting Space.
Latest deals for Hilton Garden Inn St. Louis/Chesterfield
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hilton Garden Inn St. Louis/Chesterfield
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic pillow
- No smoking
- Designated smoking area
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
General
- Telephone
- Privacy curtain
- Storage available
Parking and transportation
- Airport shuttle
- Free parking
Bedroom
- Feather pillow
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Bathroom
- Hairdryer
Things to do
- Gift shop
Health and safety
- Safe
Family friendly
- Kids meals
Fitness
- Fitness center
Pool
- Indoor pool
Reviews of Hilton Garden Inn St. Louis/Chesterfield
8.0
Very good
598 verified ratings
Wonderful
321
Very good
83
Good
65
Okay
33
Fair
36
Mediocre
12
Poor
48
Summary of reviews
Guests say
Guests appreciated the hotel's great location, clean rooms, and comfortable beds. However, there were several complaints about the service, particularly at the front desk, where staff were described as rude or indifferent. Additionally, some guests noted issues with amenities and security features.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
8 out of 10
329 reviews
7.8 out of 10
123 reviews
10 out of 10
3 reviews
7.3 out of 10
2 reviews
All reviews
Pros (+) The lobby is very welcoming - attractive and spacious. The check-in staff were very efficient and very polite. The pool is good. The restaurant wss clean and the buffet was good.
Cons (-) The room was attractive at first impression. But our first floor room had some kind of compressor outside our window and made very loud noises on the hour. The king-size bed's fitted sheet wasn't deep enough and kept creeping up - disrupting our sleep throughout the night. The back outside door would not open with our key card. The staff placed a small rock in the threshold to keep the door from c...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's standout amenities?
The hotel offers a variety of standout amenities, including an indoor pool, a fitness center, free parking, and a restaurant with a bar and lounge.
How is the cleanliness of the hotel rooms?
Guests have reported mixed experiences with room cleanliness. While some found the rooms to be clean and comfortable, others mentioned issues such as a filthy couch bed, uncleaned rooms, and a mildew smell.
What can guests expect from the hotel's customer service?
Guests have praised the friendly and helpful staff, particularly mentioning the night clerk and the manager. However, some guests have also reported unsatisfactory experiences with unresponsive and unaccommodating staff members.
Is the hotel suitable for families?
The hotel is family-friendly and offers kids' meals. Additionally, it is conveniently located near restaurants and venues, making it a great choice for families.
When is the best time to visit the hotel?
The hotel experiences high season in July and low season in February. Guests may want to consider these factors when planning their visit.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer fewer crowds, consider visiting in February, which is considered the low season. This could provide a more peaceful and relaxed experience.
Explore Nearby Attractions
The hotel is conveniently located near various attractions such as the Westfield Chesterfield Mall, Chesterfield Arts, and Faust Park, offering plenty of options for entertainment and leisure.
Check Room Cleanliness
While many guests praised the cleanliness of the rooms, some mentioned issues with cleanliness, such as uncleaned couch beds and poorly cleaned bathrooms. It's advisable to check the room thoroughly upon arrival.
Pet-Friendly Accommodation
The hotel allows pets on request, making it a suitable choice for those traveling with their furry companions. However, it's essential to inquire about any applicable charges for bringing pets.
Be Mindful of Noise
Some guests reported disturbances from barking dogs and noisy hallways. Light sleepers may want to consider requesting a quiet room away from potential sources of noise.
Verify Breakfast Inclusions
While some guests were disappointed that breakfast was not included in their stay, others appreciated the free breakfast. It's advisable to clarify the breakfast inclusions before booking.
Take Advantage of the Indoor Pool
Guests appreciated the clean and well-maintained indoor pool. Consider packing swimwear to make use of this facility during your stay.
Accessibility Features
The hotel offers increased accessibility and wheelchair-accessible units, catering to the needs of guests with mobility concerns. It's recommended to inquire about specific accessibility requirements when booking.
Consider Special Requests
If you have any special requests, such as late check-out or specific room amenities, it's worth reaching out to the manager and staff in advance. They have been praised for their helpfulness in accommodating special requests.
Location
16631 Chesterfield Grove Road, Chesterfield, MO 63005
What's nearby
- Westfield Chesterfield Mall1.1 mi
- Chesterfield Arts1.2 mi
- Dream Play Recreation1.6 mi
- Faust Park1.8 mi
- Sophia M. Sachs Butterfly House1.8 mi
- Chesterfield Sports Fusion2.2 mi
- United Hebrew Congregation3.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Garden Inn St. Louis/Chesterfield
Low season | January |
|---|---|
High season | May |
Average price (weeknight) | $152 |
Average price (weekend night) | $204 |
When to book a room at Hilton Garden Inn St. Louis/Chesterfield
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Hilton Garden Inn St. Louis/Chesterfield
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Closest
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See most recommended stays in ChesterfieldGood to know
Value for money | 8.0 |
|---|---|
Distance to city center | 0.2 mi |
Nearest Airport | Lambert-St Louis |
Distance to airport | 12.5 mi |