Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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8.9 "Great service."9.1 "91% found the
staff to be very friendly ." 8.6 "86% said thereception staff was great ." 8.8 "88% thought theservice was very professional ." -
7.7 "Good breakfast."10.0 "100% were
happy with the price of the breakfast ." -
7.6 "Good location."10.0 "100% thought it was
easy to get to the train station ." 8.4 "Easily accessible by car , said 84%." 10.0 "100%enjoyed the restaurants & bars nearby ." -
6.0 "Rooms are ok."6.8 "Only 68% said
rooms were clean enough ." 5.3 "For only 53%, thetv was ok ." 5.9 "Only 59% thought theair conditioning was adequate ." -
5.8 "Internet is average."5.2 "52% thought the
wifi quality was ok ."
Overall Rating
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9.1 "World class service."9.2 "92% found the
staff to be very friendly ." 8.7 "87% said thereception staff was great ." -
7.8 "Good location."10.0 "100% thought it was
easy to get to the train station ." 8.3 "Easily accessible by car , said 83%." -
7.2 "Good breakfast."
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6.5 "Average comfort."
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6.1 "Internet is average."5.6 "56% thought the
wifi quality was ok ." -
6.0 "Rooms are ok."6.8 "Only 68% said
rooms were clean enough ."
Overall Rating
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8.9 "Good value."
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8.6 "Great service."8.9 "89% found the
staff to be very friendly ." 8.6 "86% said thereception staff was great ." -
7.5 "Good breakfast."
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7.4 "Good location."
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6.2 "Average comfort."
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5.8 "Internet is average."
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5.7 "Rooms are ok."6.6 "Only 66% said
rooms were clean enough ."
Overall Rating
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8.8 "Great service."9.0 "90% found the
staff to be very friendly ." -
8.0 "Breakfast is good."
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7.4 "Good location."
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5.9 "Rooms are ok."6.8 "
Beds were acceptable for 68%." 6.8 "Only 68% saidrooms were clean enough ." -
5.9 "Average comfort."6.8 "
Beds were acceptable for 68%."
Overall Rating
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9.0 "World class service."9.2 "92% found the
staff to be very friendly ." -
8.9 "Good value."
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7.8 "Good breakfast."
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7.6 "Good location."10.0 "100% thought it was
easy to get to the train station ." -
6.4 "Average comfort."
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6.3 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.7review from
I had a king sized, no smoking, one person only room. The bed was nice, the air conditioning was awesome, and I had a lot of pillows on that bed. It wasn't bad for one night. The poor lady at the front desk needed help desperately. I was 3 deep in the line to check in, with more people behind me. My key's didn't work initially, so they had to be reassigned to my room. Then the next day. Shower didn't work...well it worked, but I couldn't get it switched over from bath to shower. The tab thingy was stuck. So, I took a half shower half bath.
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8.8review from
Clean entrance, friendly staff, clean room, pool & hot tub were a huge plus especially since they were salt water. When I got to the hotel it was a really late check in so when coming off the highway the hotel was really hard to see. I would definitely suggest they put a well lit sign closer to the street.
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4.0review from
The staff was friendly and helpful as they could be. The coffee was excellent. My room didn't have the heat turned on. My room felt like it was refrigerated. I asked the front desk if the heat was broken and they said all the rooms were that way. This was in January in Wyoming. It was like 5 degrees outside. Even after moving rooms, to one that had been preheated, the beds were cheap and uncomfortable.
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8.0review from
The rooms were updated and nice. Standard continental breakfast. Pool was a little chilly. Coffee was not great.
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3.1review from
Room had a wall that was only 1/2 painted. Towels were something I'd find at a gym. Beds uncomfortable and definitely not worth what I paid.
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7.7review from
Staff was friendly. Room clean, and housekeeping prompt. Breakfast was basic, but good. Had a small indoor pool, and spa. Across from trains, but never heard them. You got a great deal for the money. Cheyenne, WY is very cold in the winter. Many people start their vehicles in the morning to warm them up. There needs to be a sign that says 'Do Not Back Into Parking Spaces', as doing so pumps the exhaust fumes into room vents. My wife, and I got choked out one morning. Could create a real bad situation.
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5.6review from
Bed was comfortable and the room was clean and bright. Staff was very helpful when we arrived for a 11:00 pm check in and I realized I had made a mistake on my booking and realized we were a bed short. Continental breakfast left much to be desired (we actually left and went to have breakfast at Denny's after trying the "waffle" item offered). Entrance to the hotel's parking lot was like driving through the Grand Canyon and the run-down building next door gave us some doubts as we were pulling in.
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8.8review from
Clean entrance, friendly staff, clean room, pool & hot tub were a huge plus especially since they were salt water. When I got to the hotel it was a really late check in so when coming off the highway the hotel was really hard to see. I would definitely suggest they put a well lit sign closer to the street.
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8.0review from
The rooms were updated and nice. Standard continental breakfast. Pool was a little chilly. Coffee was not great.
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7.7review from
I had a king sized, no smoking, one person only room. The bed was nice, the air conditioning was awesome, and I had a lot of pillows on that bed. It wasn't bad for one night. The poor lady at the front desk needed help desperately. I was 3 deep in the line to check in, with more people behind me. My key's didn't work initially, so they had to be reassigned to my room. Then the next day. Shower didn't work...well it worked, but I couldn't get it switched over from bath to shower. The tab thingy was stuck. So, I took a half shower half bath.
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7.7review from
Staff was friendly. Room clean, and housekeeping prompt. Breakfast was basic, but good. Had a small indoor pool, and spa. Across from trains, but never heard them. You got a great deal for the money. Cheyenne, WY is very cold in the winter. Many people start their vehicles in the morning to warm them up. There needs to be a sign that says 'Do Not Back Into Parking Spaces', as doing so pumps the exhaust fumes into room vents. My wife, and I got choked out one morning. Could create a real bad situation.
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4.0review from
The staff was friendly and helpful as they could be. The coffee was excellent. My room didn't have the heat turned on. My room felt like it was refrigerated. I asked the front desk if the heat was broken and they said all the rooms were that way. This was in January in Wyoming. It was like 5 degrees outside. Even after moving rooms, to one that had been preheated, the beds were cheap and uncomfortable.
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3.1review from
Room had a wall that was only 1/2 painted. Towels were something I'd find at a gym. Beds uncomfortable and definitely not worth what I paid.
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5.6review from
Bed was comfortable and the room was clean and bright. Staff was very helpful when we arrived for a 11:00 pm check in and I realized I had made a mistake on my booking and realized we were a bed short. Continental breakfast left much to be desired (we actually left and went to have breakfast at Denny's after trying the "waffle" item offered). Entrance to the hotel's parking lot was like driving through the Grand Canyon and the run-down building next door gave us some doubts as we were pulling in.
