Pros: The car was excellent. Prius has a great gas mileage
Cons: All was good
Dec 30 2016
Cons: Before dropping off to DIA, we went to fill up with fuel- we couldn't locate the switch. We should have looked ahead but we were in a hurry. Maybe, just a friendly suggestion- showing customers that feature ahead during car review would save frustration at that high pressure moment:)
May 31 2017
Staffs are great!
Pros: The staffs are very helpful!
Feb 22 2017
Pros: I think the car has a 12 gallon tank and we made it 400plus miles on one tank. Good stock stereo system, which is important to me on a long trip.
May 1 2017
Cons: Used toothpicks in door and spilled chocolate or something all over door
May 12 2017
Pros: The service that I received during the pick up of the rental could not have been better. The assistant manager at this location went above and beyond and because of this our vacation was improved 10 fold. I could not be happier.
Cons: During the drop off I had to get a ride that was on a time table. The return took considerably longer than the pickup due to the staffing of the office. (Only one person working at the time) With that being said they did what they could and I left a happy customer. They will do whatever they can to earn your return business and I recommend them without hesitation.
Pros: Quick, easy, and painless pickup an drop-off of rental car.
Cons: Rental car was not vacuumed or cleaned out prior to our pickup. The check oil light came on consistently and was extremely distracting. The satellite radio ended 3/4 of the way through the trip and when we called, we were told we would have an additional $79 charge for the satellite radio service for remainder of the trip. When trying to call the local office, not once did they pick up the phone - it always rang and rang until the national line picked it up.