Overview

Grand Hotel Excelsior
Best Location

Via Sant Agnese 6, 53042 Chianciano Terme, Tuscany, Italy
+39 057 864 351

Call

+39 057 864 351

Overall guest ratings

8.2/10 Excellent
Based on 430 reviews

Review highlights

  • 9.8
  • 9.7
  • 5.0
  • 4.7

Good to know

  • Friendly service
  • Spacious rooms

Nearby

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    About

    Take in the views from the rooftop terrace when you stay at Grand Hotel Excelsior. Guests can indulge in massages, and ristorante serves breakfast, lunch, and dinner. A bar/lounge and a garden are other highlights, and rooms at this upscale hotel offer up nice touches like Tempur-Pedic beds with premium linens.

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    Amenities

    • Complimentary breakfast
    • Pool
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Internet
    • Meeting/Banquet facilities
    • Room service
    • Bicycle rental
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Pool table
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall Rating

    8.2 Excellent
    Based on 430 reviews
    • 9.8 "Terrific location."
      10.0 "Great parking, according to 100%."
      10.0 "100% thought parking was inexpensive."
    • 9.7 "Excellent value."
    • 8.5 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      8.0 "80% said the reception staff was great."
    • 8.3 "Amenities are good."
      8.3 "83% thought the building was wonderful."
    • 5.4 "Average cleanliness."
    • 5.0 "Rooms are ok."
      4.6 "54% said rooms were dirty."
      3.0 "70% didn't like the uncomfortable beds."
      2.1 "79% found problems with the furniture."
      0.5 "For 95%, the rooms looked old."
      0.0 "100% thought they were poorly maintained."
    • 4.7 "Breakfast is below average."
    • 4.6 "Pool is below average."
    • 4.4 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
    • 2.9 "Disappointing internet connection."
      0.0 "100% said the wifi quality was bad."
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    Overall Rating

    8.3 Excellent
    Based on 352 reviews
    • 9.9 "Terrific location."
      10.0 "Great parking, according to 100%."
    • 9.8 "Excellent value."
    • 8.5 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
    • 5.5 "Average cleanliness."
    • 5.5 "Food is average."
      6.6 "Only 66% were satisfied with the menu."
    • 5.0 "Rooms are ok."
      4.8 "52% said rooms were dirty."
      2.1 "79% found problems with the furniture."
      3.0 "70% didn't like the uncomfortable beds."
      0.4 "For 96%, the rooms looked old."
    • 4.8 "Pool is below average."
    • 4.6 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    • 4.4 "Breakfast is below average."
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    Overall Rating

    8.3 Excellent
    Based on 64 reviews
    • 8.4 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 6.6 "Average comfort."
    • 5.4 "Rooms are ok."
    • 4.8 "Disappointing food."
    • 4.8 "Breakfast is below average."
    • 4.6 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."

    Overall Rating

    7.4 Good
    Based on 12 reviews
    • 8.4 "Great service."
    • 4.6 "Rooms are not good."
    Good to know
    "Friendly service"
    "Spacious rooms"
    data provided by TrustYou

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