Guest reviews
-
All Reviews
-
Couples
-
Families
-
Business
-
Solo
Overall Rating
-
9.6 "Terrific location."9.6 "96%
liked the proximity to sightseeing ." 9.5 "95%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "City centre within easy reach , said 100%." 10.0 "100% thought it waseasy to get to the train station ." 10.0 "Near to public transport , according to 100%." -
9.1 "Incredible bar."9.6 "
Delicious alcoholic drinks , according to 96%." 8.0 "Lovely bar service , according to 80%." -
9.1 "Awesome vibe."9.4 "94%
enjoyed the friendly atmosphere ." 9.7 "97% said it was astylish hotel ." 8.1 "81%enjoyed the lobby entrance ." 7.2 "72% thought, thehotel was modern ." 8.2 "82% thought thehotel was luxurious ." -
9.1 "Excellent wellness & sports facilities."9.0 "
top-notch fitness area , thought 90%." -
9.1 "World class service."7.4 "74% said the
reception staff was great ." 8.8 "88% thought theservice was very professional ." 8.0 "Lovely bar service , according to 80%." 8.6 "86% werehappy with the room service ." 7.2 "72% said thebooking process went smoothly ." 10.0 "100% said therecreation staff was great ." -
6.9 "Pool is mediocre."
-
6.9 "Breakfast is mediocre."
-
6.6 "Rooms are ok."6.3 "Only 63% thought the
furniture was functional ." 5.4 "54% thought thebathroom was big enough ." 5.0 "For only 50%, thetv was ok ." -
5.0 "Average comfort."3.4 "66% said
rooms were small ." 4.8 "52% thought it wastoo noisy ." -
3.5 "Internet is poor."2.8 "72% said the
wifi quality was bad ."
Overall Rating
-
9.8 "Terrific location."
-
9.0 "Incredible bar."
-
9.0 "World class service."9.5 "95% found the
staff to be very friendly ." 8.7 "87% thought theservice was very professional ." 7.3 "73% said thereception staff was great ." -
8.9 "Very nice wellness & sports facilities."8.8 "
top-notch fitness area , thought 88%." -
8.8 "Vibe was good."9.5 "95% said it was a
stylish hotel ." 9.2 "92%enjoyed the friendly atmosphere ." 7.2 "72% thought, thehotel was modern ." 7.9 "79%enjoyed the lobby entrance ." -
6.3 "Breakfast is mediocre."
-
6.3 "Rooms are ok."5.3 "For only 53%, the
bathroom was ok ." 6.1 "Only 61% thought thefurniture was functional ." 5.8 "58% thought thebathroom was big enough ." -
5.0 "Average comfort."5.8 "58% thought the
bathroom was big enough ." -
3.8 "Internet is poor."3.1 "69% said the
wifi quality was bad ."
Overall Rating
-
9.5 "Terrific location."9.7 "97%
liked the proximity to sightseeing ." -
9.2 "Excellent wellness & sports facilities."9.1 "
top-notch fitness area , thought 91%." -
9.1 "Incredible bar."
-
9.0 "Awesome vibe."9.6 "96% said it was a
stylish hotel ." 9.4 "94%enjoyed the friendly atmosphere ." 8.2 "82%enjoyed the lobby entrance ." -
9.0 "Excellent amenities."9.0 "90% thought the
building was wonderful ." 8.2 "82%enjoyed the lobby entrance ." 9.4 "94% thought thearchitecture was beautiful ." -
6.3 "Rooms are ok."
-
4.9 "Not very comfortable."3.4 "66% said
rooms were small ." 4.6 "54% thought it wastoo noisy ."
Overall Rating
-
9.6 "Terrific location."
-
9.2 "Incredible bar."
-
9.1 "Awesome vibe."9.4 "94%
enjoyed the friendly atmosphere ." 9.7 "97% said it was astylish hotel ." 8.0 "80%enjoyed the lobby entrance ." -
9.1 "World class service."9.3 "93% found the
staff to be very friendly ." 7.7 "77% said thereception staff was great ." 8.9 "89% thought theservice was very professional ." -
9.0 "Excellent amenities."9.0 "90% thought the
building was wonderful ." 9.6 "96% thought thearchitecture was beautiful ." 8.0 "80%enjoyed the lobby entrance ." 9.2 "92%loved the terrace ." -
6.1 "Rooms are ok."
-
4.4 "Not very comfortable."2.8 "72% said
rooms were small ." 4.4 "56% thought it wastoo noisy ."
Overall Rating
-
9.6 "Terrific location."
-
9.3 "Awesome vibe."9.5 "95%
enjoyed the friendly atmosphere ." 9.7 "97% said it was astylish hotel ." 8.1 "81%enjoyed the lobby entrance ." -
9.0 "Incredible bar."
-
8.8 "Amenities are good."8.7 "87% thought the
building was wonderful ." 9.5 "95% thought thearchitecture was beautiful ." 8.1 "81%enjoyed the lobby entrance ." -
8.7 "Food is delicious."
-
5.8 "Rooms are ok."
-
4.8 "Not very comfortable."3.1 "69% said
rooms were small ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
10.0review from
Service is some of the best in the industry. Placing hotels like W, and other botuques, even larger Four Season and that ilk, into the realm of service as imperious paridy. Returning in April with colleagues and clients from around the world for business meetings, fun, and knowledge that great service and an outstanding stay awaits.
-
9.7review from
Very unique hotel with cool public spaces and furnishings. Friendly, helpful staff. across the street from the cloud sculpture at millennium park. Highly recommend!
-
8.8review from
Beds very comfortable. Location was perfect. Lighting in bathroom not good at all. Height of tub could be a problem for kids and short adults.
-
9.1review from
Public spaces, vibe, decor, the radio in room. The inability to do a normal load of laundry -- either by myself or by the pound -- they only offered laundry with rates like $5 per pair of underwear was a major hassle/shockingly overpriced. Rooms are pretty small and most face an old factory-type building, but that's no big deal.
-
8.2review from
Loved the location the staff and the bed Hated not having a tub , shower only . The room view was a metal structure and a concrete wall . The room was very small.
-
9.4review from
This hotel has a really nice "members only" feel to it like a stodgy old man city club with out the stodginess. it is beautifully decorated and the rooms were not your usual doer and feel. There are so many different venues to choose from that we could have never led the hotel. The drinks and food are a bit pricey, but it fits. The only thing I would change about the room is that we wished there was an in room coffee maker. With all of the other stuff they put in the room to charge you for, a coffee make would have been nice. Also, we had to order ice from guest services as there are no ice machines on the floor.
-
8.2review from
Great location, and beautiful view from the rooftop bar. Renovations in the building are really wonderful, and we enjoyed having coffee in the morning in the lobby area. Unfortunately, the hotel can't decide if it's catering to its guests, or the long line of people waiting to get up to the rooftop. Elevators were extremely slow, and we were told not to take the stairs, even though there was no sign saying staff only. Additionally, the design of the room trumps function. I wish there was a place to hang my towels. And it was dark--I had to move my suitcase underneath the light to find my clothes. And yes, the shower leaked everywhere and was a little cold. But it all looked nice.
-
10.0review from
Service is some of the best in the industry. Placing hotels like W, and other botuques, even larger Four Season and that ilk, into the realm of service as imperious paridy. Returning in April with colleagues and clients from around the world for business meetings, fun, and knowledge that great service and an outstanding stay awaits.
-
9.7review from
Very unique hotel with cool public spaces and furnishings. Friendly, helpful staff. across the street from the cloud sculpture at millennium park. Highly recommend!
-
8.8review from
Beds very comfortable. Location was perfect. Lighting in bathroom not good at all. Height of tub could be a problem for kids and short adults.
-
9.1review from
Public spaces, vibe, decor, the radio in room. The inability to do a normal load of laundry -- either by myself or by the pound -- they only offered laundry with rates like $5 per pair of underwear was a major hassle/shockingly overpriced. Rooms are pretty small and most face an old factory-type building, but that's no big deal.
-
8.2review from
Loved the location the staff and the bed Hated not having a tub , shower only . The room view was a metal structure and a concrete wall . The room was very small.
-
9.4review from
This hotel has a really nice "members only" feel to it like a stodgy old man city club with out the stodginess. it is beautifully decorated and the rooms were not your usual doer and feel. There are so many different venues to choose from that we could have never led the hotel. The drinks and food are a bit pricey, but it fits. The only thing I would change about the room is that we wished there was an in room coffee maker. With all of the other stuff they put in the room to charge you for, a coffee make would have been nice. Also, we had to order ice from guest services as there are no ice machines on the floor.
-
8.2review from
Great location, and beautiful view from the rooftop bar. Renovations in the building are really wonderful, and we enjoyed having coffee in the morning in the lobby area. Unfortunately, the hotel can't decide if it's catering to its guests, or the long line of people waiting to get up to the rooftop. Elevators were extremely slow, and we were told not to take the stairs, even though there was no sign saying staff only. Additionally, the design of the room trumps function. I wish there was a place to hang my towels. And it was dark--I had to move my suitcase underneath the light to find my clothes. And yes, the shower leaked everywhere and was a little cold. But it all looked nice.
