Guest reviews
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Overall Rating
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8.7 "Good value."7.5 "75% were
happy with the price of the breakfast ." 10.0 "100% thought it was agreat value ." -
8.5 "Great service."9.2 "92% found the
staff to be very friendly ." 8.6 "86% said thereception staff was great ." 8.3 "83% werehappy with the shuttle service ." 7.1 "Management was excellent , said 71%." 7.7 "Hotel security was great , thought 77%." -
8.3 "Location is great."9.2 "
Great parking , according to 92%." 9.7 "97% thoughtparking was inexpensive ." 9.8 "Near to public transport , according to 98%." 9.5 "95%liked the proximity to sightseeing ." 7.7 "City centre within easy reach , said 77%." 9.3 "Easily accessible by car , said 93%." 9.8 "98% thought it waseasy to get to the train station ." 7.9 "79%enjoyed the restaurants & bars nearby ." 10.0 "Business sites within easy reach , said 100%." -
8.0 "Comfort level is high."9.5 "95% thought
rooms were spacious ." 8.4 "84% said thebeds were comfortable ." 9.8 "98% liked thebig bathroom ." -
7.5 "Nice rooms."9.5 "95% thought
rooms were spacious ." 7.4 "74% saidrooms were clean ." 8.4 "84% said thebeds were comfortable ." 7.1 "71% werehappy with the bathroom ." 9.8 "98% liked thebig bathroom ." 7.9 "79%loved the minibar ." -
5.0 "Breakfast is mediocre."
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4.9 "Disappointing food."4.7 "53%
did not like what was on the menu ." 3.6 "Theprice was too high for 64%."
Overall Rating
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8.8 "Great service."9.4 "94% found the
staff to be very friendly ." 8.6 "86% said thereception staff was great ." 7.7 "77% thought theservice was very professional ." -
8.7 "Good value."7.3 "73% were
happy with the price of the breakfast ." -
8.3 "Location is great."9.2 "
Great parking , according to 92%." 9.8 "98% thoughtparking was inexpensive ." 9.9 "Near to public transport , according to 99%." 7.7 "City centre within easy reach , said 77%." 9.2 "Easily accessible by car , said 92%." 9.8 "98% thought it waseasy to get to the train station ." -
8.1 "Comfort level is high."9.3 "93% thought
rooms were spacious ." 8.2 "82% said thebeds were comfortable ." 9.8 "98% liked thebig bathroom ." -
7.6 "Nice rooms."9.3 "93% thought
rooms were spacious ." 7.4 "74% saidrooms were clean ." 8.2 "82% said thebeds were comfortable ." 9.8 "98% liked thebig bathroom ." -
6.8 "Internet is average."
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5.2 "Food is average."
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4.9 "Breakfast is below average."
Overall Rating
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8.6 "Good value."7.1 "71% were
happy with the price of the breakfast ." 10.0 "100% thought it was agreat value ." -
8.4 "Location is great."9.3 "
Great parking , according to 93%." 9.7 "97% thoughtparking was inexpensive ." 7.6 "City centre within easy reach , said 76%." 9.6 "Near to public transport , according to 96%." 9.6 "96%liked the proximity to sightseeing ." 9.2 "Easily accessible by car , said 92%." 9.8 "98% thought it waseasy to get to the train station ." -
8.3 "Great service."9.2 "92% found the
staff to be very friendly ." 8.7 "87% said thereception staff was great ." -
7.8 "High comfort."9.5 "95% thought
rooms were spacious ." 8.5 "85% said thebeds were comfortable ." 9.7 "97% liked thebig bathroom ." -
7.6 "Nice rooms."9.5 "95% thought
rooms were spacious ." 7.6 "76% saidrooms were clean ." 8.5 "85% said thebeds were comfortable ." 7.0 "70% werehappy with the bathroom ." 9.7 "97% liked thebig bathroom ." 7.1 "71%enjoyed the shower ." -
4.9 "Breakfast is below average."
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4.6 "Disappointing food."
Overall Rating
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8.6 "Good value."
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8.4 "Great service."9.0 "90% found the
staff to be very friendly ." 8.6 "86% said thereception staff was great ." -
7.8 "Good location."9.2 "
Great parking , according to 92%." 9.8 "98% thoughtparking was inexpensive ." 9.6 "96%liked the proximity to sightseeing ." 7.7 "City centre within easy reach , said 77%." 9.8 "Near to public transport , according to 98%." -
7.4 "Good cleanliness."7.4 "74% said
rooms were clean ." 7.4 "74% thoughtit was clean ." -
7.3 "Nice rooms."7.4 "74% said
rooms were clean ." 9.4 "94% thoughtrooms were spacious ." 7.3 "73% werehappy with the bathroom ." 8.2 "82% said thebeds were comfortable ." 9.8 "98% liked thebig bathroom ." -
6.5 "Bar is ok."
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6.4 "Internet is average."5.2 "52% thought the
wifi quality was ok ." -
4.7 "Disappointing food."
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4.5 "Breakfast is below average."
Overall Rating
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8.7 "Good value."
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8.2 "Great service."9.0 "90% found the
staff to be very friendly ." 8.8 "88% said thereception staff was great ." 7.8 "78% thought theservice was very professional ." -
8.1 "Comfort level is high."9.7 "97% thought
rooms were spacious ." 8.4 "84% said thebeds were comfortable ." 9.8 "98% liked thebig bathroom ." -
7.8 "Nice rooms."9.7 "97% thought
rooms were spacious ." 7.3 "73% saidrooms were clean ." 7.3 "73% werehappy with the bathroom ." 8.4 "84% said thebeds were comfortable ." 9.8 "98% liked thebig bathroom ." 7.1 "71%enjoyed the shower ." -
7.5 "Good location."9.3 "
Great parking , according to 93%." 7.4 "City centre within easy reach , said 74%." 9.8 "Near to public transport , according to 98%." 9.8 "98% thoughtparking was inexpensive ." 10.0 "Business sites within easy reach , said 100%." -
7.0 "Internet works."6.0 "60% thought the
wifi quality was ok ." -
6.8 "Bar is ok."
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4.9 "Disappointing food."
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4.8 "Breakfast is below average."
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4.8 "Bad amenities."4.7 "53% thought the
building wasn't nice ." 1.0 "90%complained about the elevator ."
Recent reviews
- All reviews
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- Negative
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4.8review from
the room was nice the accomadations, the parking the restaurants, the lobby. the staff was not very accomadating, will not be staying here againt
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7.4review from
Rooms were huge. Not one, but two bars attached to the hotel. Staff was quite friendly. Security guard posted in lobby. Complimentary parking offered with room. Location is not very good. Looks nicer online than it actually is. Not thoroughly clean.
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6.0review from
Free parking Noise
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7.4review from
Free parking, huge bathtub, large room. No breakfast, had a bathroom light not working.
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4.0review from
We stayed for 5 days while the Nation Art Education Association conference was underway at the McCormick Center. We chose this hotel because it appeared to be a very short cab ride to the convention. The way the roads are (and due to the size of the convention center), it cost the same to get to the convention as it did to go all the way north into downtown. Even though the convention center is only about 1 mile away, we didn't feel safe walking the distance (it is creepily "warehousey" in this area). The worst issue was that every day we were there, we were unable to have a hot shower. The front desk claimed that it was due to the volume of guests showering at the same time, however we tried different times of the day to no avail. If you are looking for an affordable option with easy access to McCormick, I'd suggest looking elsewhere.
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9.4review from
Very clean. Staff was very efficient. Room recently remodeled - very nice. Free parking was a nice perk. Located close to McCormick Place where I attended an event.
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8.0review from
It was very clean and the tub was very deep. The bed was comfortable. Room service was prompt, the front desk agents we're great. I can definitely say that this facility is appropriate for a business trip, or if you are traveling alone. It wasn't a bad stay, it just wasnt what i expected i guess. But everyone was helpful and nothing went wrong. The room was smaller than i expected. The lobby area and first floor are very nice, while the rooms are plain and need a few updates. The food in the cafe is good but is overprice for the portion size you receive. There are no microwaves in the room which is a big inconvenience. Aside from the tub i wouldn't characterize it as romantic. And by the microwave bring on the first floor i wouldn't say it was good for extended stay. The tub had a few rust spots also.
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4.0review from
The price, free parking and proximity to convention center are the benefits of staying there. The elevators were very slow and over the 4th floor jerked and made noises above the 4th floor. Neither the gift shop, cafe or restaurant were open in the morning at least before 9:00 when I left.
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9.7review from
Friendly people. Got there very early and they put me in a room without a problem. Never happened to me before.
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7.4review from
The hotel was close to the IIT conference. The El was across the street, and loud.
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6.0review from
Room was clean for the most part but we only stayed 1 night so I cannot evaluate housekeeping, etc. Noise level -- could hear screaming baby and couple fighting at 2:00 a.m. In addition, the television didn't work.
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3.7review from
It is easy to get out of town from that location if you are heading south. The place is, perhaps, a half a step up from a poorly run motel. Some staff were a bit surly. Very slow elevators. Hallways and room smelled like a poorly working air conditioner. Limited on-site dining.
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10.0review from
I booked my hotel a week in advance and when I got to my hotel, OUT OF STATE, keep in mind, nothing was booked. They had no problem withdrawing the money, but never booked my hotel. I ended up having to book another room and calling my bank to void the previous transaction because the customer service staff were so rude and completely incompetent. I'll never use kayak again. Ever.
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7.3review from
Nice building & lobby. 24 hour business center with free coffee. Large rooms. Close to McCormick (but not much of anything else.) The restaurant is not managed by the hotel and it's pretty bad. Irregular hours, extremely uneven and sometimes really bad food, terrible training of staff. Maybe the worst hotel restaurant I've been to. Incompetently managed. The bar is much better, and you can get a very good hamburger there. There's a pizza joint within walking distance, otherwise you cab it for food.
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8.0review from
Customer service.
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9.4review from
Very clean. Staff was very efficient. Room recently remodeled - very nice. Free parking was a nice perk. Located close to McCormick Place where I attended an event.
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8.0review from
It was very clean and the tub was very deep. The bed was comfortable. Room service was prompt, the front desk agents we're great. I can definitely say that this facility is appropriate for a business trip, or if you are traveling alone. It wasn't a bad stay, it just wasnt what i expected i guess. But everyone was helpful and nothing went wrong. The room was smaller than i expected. The lobby area and first floor are very nice, while the rooms are plain and need a few updates. The food in the cafe is good but is overprice for the portion size you receive. There are no microwaves in the room which is a big inconvenience. Aside from the tub i wouldn't characterize it as romantic. And by the microwave bring on the first floor i wouldn't say it was good for extended stay. The tub had a few rust spots also.
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9.7review from
Friendly people. Got there very early and they put me in a room without a problem. Never happened to me before.
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10.0review from
I booked my hotel a week in advance and when I got to my hotel, OUT OF STATE, keep in mind, nothing was booked. They had no problem withdrawing the money, but never booked my hotel. I ended up having to book another room and calling my bank to void the previous transaction because the customer service staff were so rude and completely incompetent. I'll never use kayak again. Ever.
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8.0review from
Customer service.
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7.4review from
Rooms were huge. Not one, but two bars attached to the hotel. Staff was quite friendly. Security guard posted in lobby. Complimentary parking offered with room. Location is not very good. Looks nicer online than it actually is. Not thoroughly clean.
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7.4review from
Free parking, huge bathtub, large room. No breakfast, had a bathroom light not working.
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7.4review from
The hotel was close to the IIT conference. The El was across the street, and loud.
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7.3review from
Nice building & lobby. 24 hour business center with free coffee. Large rooms. Close to McCormick (but not much of anything else.) The restaurant is not managed by the hotel and it's pretty bad. Irregular hours, extremely uneven and sometimes really bad food, terrible training of staff. Maybe the worst hotel restaurant I've been to. Incompetently managed. The bar is much better, and you can get a very good hamburger there. There's a pizza joint within walking distance, otherwise you cab it for food.
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4.8review from
the room was nice the accomadations, the parking the restaurants, the lobby. the staff was not very accomadating, will not be staying here againt
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6.0review from
Free parking Noise
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4.0review from
We stayed for 5 days while the Nation Art Education Association conference was underway at the McCormick Center. We chose this hotel because it appeared to be a very short cab ride to the convention. The way the roads are (and due to the size of the convention center), it cost the same to get to the convention as it did to go all the way north into downtown. Even though the convention center is only about 1 mile away, we didn't feel safe walking the distance (it is creepily "warehousey" in this area). The worst issue was that every day we were there, we were unable to have a hot shower. The front desk claimed that it was due to the volume of guests showering at the same time, however we tried different times of the day to no avail. If you are looking for an affordable option with easy access to McCormick, I'd suggest looking elsewhere.
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4.0review from
The price, free parking and proximity to convention center are the benefits of staying there. The elevators were very slow and over the 4th floor jerked and made noises above the 4th floor. Neither the gift shop, cafe or restaurant were open in the morning at least before 9:00 when I left.
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6.0review from
Room was clean for the most part but we only stayed 1 night so I cannot evaluate housekeeping, etc. Noise level -- could hear screaming baby and couple fighting at 2:00 a.m. In addition, the television didn't work.
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3.7review from
It is easy to get out of town from that location if you are heading south. The place is, perhaps, a half a step up from a poorly run motel. Some staff were a bit surly. Very slow elevators. Hallways and room smelled like a poorly working air conditioner. Limited on-site dining.
