Crowne Plaza Chicago West Loop

25 South Halsted Street, Chicago, IL 60661, United States
+1 312 829 5000

Cheapest
rate per night

8.1

Excellent
based on 782 reviews
Crowne Plaza Chicago West Loop - Chicago, IL
Sat 12/5
-
Sun 12/6
Compare vs. KAYAK |

Provider Nightly total
Snaptravel $66
Booking.com $92
Travelocity $125
Snaptravel
Booking.com
Travelocity

Good to know

Value for money

7.6

Distance to city center

1.1 mi

Location rating

8.5

Nearest Airport

Chicago All airports

Distance to airport

0.9 mi

Rooms

Sat 12/5
Sun 12/6

King Rooms

$66+

Bed type
Provider
Nightly
King bed
$66 per night
King bed
$125 per night
King bed
$147 per night

Standard Rooms

$127+

Bed type
Provider
Nightly
Unknown
$127 per night
Unknown
$140 per night
Unknown
$152 per night

Reviews

Pros

Cons

Traveler rating

285
167
55
20
12

Time of year

Traveler type

Show reviews that mention

+
comfortable room in 170 reviews
staff were very helpful in 144 reviews
great location in 135 reviews
valet parking in 109 reviews
parking cost in 82 reviews
free breakfast in 72 reviews
worst hotel in 70 reviews
construction going in 55 reviews
bed was very comfortable in 53 reviews
service was good in 34 reviews
good food in 30 reviews
mini fridge in 26 reviews
close to downtown in 15 reviews
key cards in 13 reviews
united center in 11 reviews
union station in 9 reviews
parking lot in 8 reviews
good bar in 5 reviews
water pressure was low in 5 reviews
public transport in 4 reviews
willis tower in 4 reviews
  • Good
    Oct 2018
    6.8

    Nice for business. Expensive for ammenities provided.

    Cleanliness, comfortable beds, easy access to valet car with texting. Friendly staff (except Monica) great location next to walgreens and not in a bad neighborhood.

    No place to park yourself (wherever I booked this online, I filtered free parking into my stay, and this hotel showed up. So I thought I was getting free parking until I arrived and received a bill for it.) provided internet did not work for any of us in our room. We called the desk to ask for a fan and someone said they’d bring one up and never did, not sure if you even have them, but maybe call back and say that? Very expensive for no breakfast or pool. Monica was rude and hung up on me when I’m the phone with her.

  • Good
    Dec 2017
    6.5

    Parking

    Greatly disappointed. It was advertised to include parking although there was an attendant to go park your car. The hot water in the shower did not work. The room was nice and clean. It was very safe and secure

  • Okay
    Sep 2017
    5.1

    Charged for Parking.

    I sent another review after check-in. I would like a refund for my stay. The listing said there would be a parking lot. Instead we were charged for valet, as the hotel only had valet. If I would have know this I would not have made the reservation. The front-desk staff would not refund this fee after explaining my situation. I could not cancel the reservation either. So we were forced to pay a valet fee. Also, valet couldn't confirm that our car was secure, so we had to bring in our music equipment. I suggested to the staff that we only pay for the time we used the valet -- since there were prorated fees displayed on the valet board. 0-12 hours = $25. We were only using valet from 11 PM to 9 AM. But were told it's an automatic charge for the whole night. Very unfair, staff was not cooperative, did not give us a number for Crown Plaza customer service. Will not stay here again. Please refund my stay.

  • Good
    Apr 2017
    6.5

    Noisy!!!

    Close to United Center, Greektown and Randolph St.restaurants.

    There was construction going on in the parking lot that you see in the picture above,therefore there was no parking on site and the noise from construction started at 7 AM. Way too loud to sleep.....and we requested a late check out so we could sleep in after a Blackhawks playoff game!!!LOL LOL LOL. Couldn't take it and left by 10:30.

  • Excellent
    Sep 2016
    10.0

    Wonderful night in Chicago

    My family and me stated at your establishment for one night on Sept 15. Beautiful hotel, great accommodations and conveniently located. Really appreciate your wonderful service

    Couldn't stay longer

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About

Overview

Anchored in Chicago’s most vibrant neighborhood, Crowne Plaza Chicago West Loop is on the corner Madison and Halsted, where business meets exclusive. Whether traveling for business or pleasure, this hotel convenience and amenities for everyone.

Located in the corporate and residential district of the West Loop, Crowne Plaza Chicago West Loop is right in the middle of a trendy hot spot with an unmatched local feel. From debuting restaurants and luxury shopping to museum and street art experiences, this sought-after neighborhood is how adults experience Chicago. Randolph Street, coined “Restaurant Row,” is two blocks away, while United Center and Willis Tower are both less than a mile from the hotel. Just steps away are the University Village/Little Italy, The UIC Pavilion, Rush University Hospital, John Stroger Hospital, and the Chicago Medical District.

The variety of local amenities are just as wonderful the array of upscale amenities inside the hotel. Guests enjoy luxury fine dining and drinks, a full-service fitness area, complimentary morning coffee service, and a state-of-the-art communal business center with free WiFi. There is also 8,000 square feet of functional event space for meetings, conferences, weddings, and other special occasions.

Each room at Crowne Plaza Chicago West Loop comes with a walk-out balcony with views of the booming West Loop. In addition, a luxurious bed with soft, plump pillows, and a Beekman 1802 aromatherapy sleep kit await for a restful night’s sleep. There are several different layouts and room sizes available to meet the needs of all travelers.

Experience all that Chicago has to offer with the Crowne Plaza Chicago West Loop ideal location and extra hotel amenities.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.1 Excellent

based on 782 reviews

8.4

Cleanliness

8.4

Comfort

8.3

Staff

7.6

Value for money

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

ATM on-site
Wedding services
Free Wi-Fi
Radio
Business center
Wake-up service
Pets allowed on request. Charges may apply.
Terrace/Patio
Daily housekeeping
Increased accessibility
Fax/photocopying
Family rooms
Concierge service
Safety deposit box
Seating area
Elevator
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Mini-market on site
Free toiletries
Room service
Heating
Shower
Face masks for guests available
Physical distancing in dining areas
Physical distancing rules
First-aid kit
Property is cleaned by professional cleaning companies
Process in place to check health of guests
Snack bar
Sofa
Alarm clock
No smoking
Kid-friendly buffet
Balcony
Soundproof rooms
Bathtub
Restaurant
Bar/Lounge
Hand sanitizer in guest accommodation and key areas
Laptop safe
Express check out
Parking
Hairdryer
Fitness center
Breakfast in the room
Screens or physical barriers placed between staff and guests in appropriate areas
Bridal suite
Tea/coffee maker
Cable or satellite TV
Telephone
Use of cleaning chemicals that are effective against coronavirus
Air-conditioned
CD player
Newspapers
Toilet
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitized
Pay-per-view channels
Safe
Delivered food is securely covered
Guests can opt-out of accommodation cleaning service
Free Internet
Staff follow all safety protocols as directed by local authorities
Valet parking
Desk
Vending machine (drinks)
Vending machine (snacks)
Private bathroom
Private check-in/check-out
24hr front desk
Designated smoking area
Storage available

FAQs when booking at Crowne Plaza Chicago West Loop

Does Crowne Plaza Chicago West Loop have special cancellation policies due to coronavirus (COVID-19)?

Where is Crowne Plaza Chicago West Loop located?

When is check-in time and check-out time at Crowne Plaza Chicago West Loop?

Does Crowne Plaza Chicago West Loop offer free Wi-Fi?

Does Crowne Plaza Chicago West Loop offer free parking?

Does Crowne Plaza Chicago West Loop offer free airport shuttle service?

How far is Crowne Plaza Chicago West Loop from the airport?

Can you bring pets to Crowne Plaza Chicago West Loop?

Does Crowne Plaza Chicago West Loop have a pool?

Photos

All Photos (30)
Building (4)
Bedroom (3)
Bar (2)
Lobby (2)

Location

Most Popular Landmarks

  • Willis Tower 0.6 mi
  • Chicago Theater 1.1 mi
  • Chicago Cultural Center 1.2 mi
  • Symphony Center 1.2 mi
  • Art Institute of Chicago 1.2 mi
  • Cloud Gate 1.2 mi

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Hotels North America United States Illinois Chicago Crowne Plaza Chicago West Loop