Great location in Chicago, access to restaurants, and entertainment!
3 stars
Crowne Plaza Chicago West Loop
Photos of Crowne Plaza Chicago West Loop
Overview
Anchored in Chicago’s most vibrant neighborhood, Crowne Plaza Chicago West Loop is on the corner Madison and Halsted, where business meets exclusive. Whether traveling for business or pleasure, this hotel convenience and amenities for everyone.
Located in the corporate and residential district of the West Loop, Crowne Plaza Chicago West Loop is right in the middle of a trendy hot spot with an unmatched local feel. From debuting restaurants and luxury shopping to museum and street art experiences, this sought-after neighborhood is how adults experience Chicago. Randolph Street, coined “Restaurant Row,” is two blocks away, while United Center and Willis Tower are both less than a mile from the hotel. Just steps away are the University Village/Little Italy, The UIC Pavilion, Rush University Hospital, John Stroger Hospital, and the Chicago Medical District.
The variety of local amenities are just as wonderful the array of upscale amenities inside the hotel. Guests enjoy luxury fine dining and drinks, a full-service fitness area, complimentary morning coffee service, and a state-of-the-art communal business center with free WiFi. There is also 8,000 square feet of functional event space for meetings, conferences, weddings, and other special occasions.
Each room at Crowne Plaza Chicago West Loop comes with a walk-out balcony with views of the booming West Loop. In addition, a luxurious bed with soft, plump pillows, and a Beekman 1802 aromatherapy sleep kit await for a restful night’s sleep. There are several different layouts and room sizes available to meet the needs of all travelers.
Experience all that Chicago has to offer with the Crowne Plaza Chicago West Loop ideal location and extra hotel amenities.
Latest deals for Crowne Plaza Chicago West Loop
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Crowne Plaza Chicago West Loop
- Private beach
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Flat-screen TV
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Sofa
- Soundproof rooms
- Telephone
- Carpeted
- City view
- Storage available
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- No smoking
- Designated smoking area
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Private bathroom
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry service
- Iron and ironing board
- Pants press
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Outdoor
- Balcony
- Private beach
Parking and transportation
- Parking
Bedroom
- Alarm clock
Health and safety
- Safe
Family friendly
- Kid-friendly buffet
Fitness
- Fitness center
Reviews of Crowne Plaza Chicago West Loop
8.2
Very good
1199 verified ratings
Wonderful
482
Very good
227
Good
187
Okay
106
Fair
76
Mediocre
39
Poor
82
Summary of reviews
Guests say
Guests appreciated the great location and cleanliness of the hotel, but many were disappointed with the rude service, uncomfortable beds, and high parking fees. The lack of amenities like a pool and refrigerator also contributed to negative experiences.AI-Generated from customer reviews
Reviews(7)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.4 out of 10
12 reviews
8 out of 10
5 reviews
All reviews
Pros (+) Cleanliness, comfortable beds, easy access to valet car with texting. Friendly staff (except Monica) great location next to walgreens and not in a bad neighborhood.
Cons (-) No place to park yourself (wherever I booked this online, I filtered free parking into my stay, and this hotel showed up. So I thought I was getting free parking until I arrived and received a bill for it.) provided internet did not work for any of us in our room. We called the desk to ask for a fan and someone said they’d bring one up and never did, not sure if you even have them, but maybe call ...
Read more
Pros (+) Greatly disappointed. It was advertised to include parking although there was an attendant to go park your car. The hot water in the shower did not work. The room was nice and clean. It was very safe and secure
Cons (-) I sent another review after check-in. I would like a refund for my stay. The listing said there would be a parking lot. Instead we were charged for valet, as the hotel only had valet. If I would have know this I would not have made the reservation. The front-desk staff would not refund this fee after explaining my situation. I could not cancel the reservation either. So we were forced to pay a val...
Read more
Pros (+) Close to United Center, Greektown and Randolph St.restaurants.
Cons (-) There was construction going on in the parking lot that you see in the picture above,therefore there was no parking on site and the noise from construction started at 7 AM. Way too loud to sleep.....and we requested a late check out so we could sleep in after a Blackhawks playoff game!!!LOL LOL LOL. Couldn't take it and left by 10:30.
Pros (+) My family and me stated at your establishment for one night on Sept 15. Beautiful hotel, great accommodations and conveniently located. Really appreciate your wonderful service
Cons (-) Couldn't stay longer
Pros (+) Stay here every time we are in Chicago. Nice having a balcony.
Cons (-) Parking is $43 per night. Way too high when we walk everywhere we go.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities offered in the rooms at Crowne Plaza Chicago West Loop?
Each room at Crowne Plaza Chicago West Loop comes with a walk-out balcony with views of the booming West Loop. In addition, a luxurious bed with soft, plump pillows, and a Beekman 1802 aromatherapy sleep kit await for a restful night’s sleep. There are several different layouts and room sizes available to meet the needs of all travelers.
What are the nearby attractions to Crowne Plaza Chicago West Loop?
The nearby attractions to Crowne Plaza Chicago West Loop include Willis Tower, Chicago Theater, Symphony Center, Chicago Cultural Center, Art Institute of Chicago, Cloud Gate, Millennium Park, Grant Park, Chicago Riverwalk, Magnificent Mile, 360 CHICAGO, and Chicago Lakefront Trail.
What are some common concerns about the hotel according to guest reviews?
Common concerns about the hotel according to guest reviews include issues with parking availability, cleanliness, and the availability of breakfast on weekends. Some guests also mentioned concerns about the room smelling like mildew and the clogged sink.
What are the positive aspects of the hotel according to guest reviews?
Positive aspects of the hotel according to guest reviews include the convenient location, comfortable beds, friendly and accommodating staff, and the spacious rooms. Guests also appreciated the balcony with a view and the cleanliness of the rooms.
When is the best time to visit Crowne Plaza Chicago West Loop?
The best time to visit Crowne Plaza Chicago West Loop is during the high season in October when the vibrant neighborhood offers an unmatched local feel and a variety of local amenities. However, guests should be aware of the potential for parking challenges and the availability of breakfast on weekends.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the bustling West Loop comes highly recommended.
Consider Low Season Travel
If you prefer fewer crowds, consider visiting in December, which is considered the low season. This could offer a more relaxed experience.
Explore Nearby Attractions
The hotel is conveniently located near popular attractions such as Willis Tower, Chicago Theater, and Millennium Park, making it easy to explore the city's highlights.
Check Room Amenities
Some guests noted that the rooms come with a walk-out balcony, luxurious beds with soft pillows, and an aromatherapy sleep kit, ensuring a restful night’s sleep. It's advisable to check the room amenities before booking.
Be Mindful of Noise
A few guests mentioned noise issues, such as room heaters and freeway noise. Light sleepers may want to consider this and possibly request a quieter room.
Parking Considerations
Guests highlighted the convenience of parking facilities, but also mentioned that the parking garage can get fully booked. It's advisable to plan parking in advance, especially during peak times.
Dining Options
While the hotel offers dining and bar facilities, some guests noted that the restaurant may be closed on weekends. It's recommended to check the dining options available during your stay.
Staff Friendliness
Many guests praised the friendly and accommodating staff, particularly at the front desk. Expect a warm welcome and helpful service during your stay.
Consider Special Events
If you're attending an event at the nearby United Center or exploring the West Loop, the hotel's location is ideal. It's worth considering this when planning your visit.
Accessibility
The hotel is praised for being accessible to downtown and UIC, making it a convenient choice for travelers with specific destinations in mind.
Location
25 South Halsted Street, Chicago, IL 60661
What's nearby
- Harpo Studios0.3 mi
- Willis Tower0.6 mi
- Chicago Board of Trade Building0.8 mi
- Chicago Theater1.1 mi
- River North1.2 mi
- Art Institute of Chicago1.2 mi
- Michigan Avenue Bridge1.3 mi
- Millennium Park1.3 mi
- Grant Park1.4 mi
- Michigan Avenue1.5 mi
- Magnificent Mile1.5 mi
- Museum of Contemporary Art1.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Crowne Plaza Chicago West Loop
Low season | January |
|---|---|
High season | October |
Average price (weeknight) | $149 |
Average price (weekend night) | $214 |
When to book a room at Crowne Plaza Chicago West Loop
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Crowne Plaza Chicago West Loop
FAQs when booking at Crowne Plaza Chicago West Loop
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in ChicagoMost recommended
See most recommended stays in ChicagoGood to know
Value for money | 8.2 |
|---|---|
Distance to city center | 1.1 mi |
Nearest Airport | Chicago Midway |
Distance to airport | 8.2 mi |