Crowne Plaza Chicago West Loop

Crowne Plaza Chicago West Loop

25 South Halsted Street, Chicago, IL 60661, United States
+1 312 829 5000

rate per night


based on 877 reviews

Crowne Plaza Chicago West Loop
Fri 12/2
Tue 12/6

About Crowne Plaza Chicago West Loop

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more
  • Freebies
    This stay includes Wi-Fi for free

Anchored in Chicago’s most vibrant neighborhood, Crowne Plaza Chicago West Loop is on the corner Madison and Halsted, where business meets exclusive. Whether traveling for business or pleasure, this hotel convenience and amenities for everyone.

Located in the corporate and residential district of the West Loop, Crowne Plaza Chicago West Loop is right in the middle of a trendy hot spot with an unmatched local feel. From debuting restaurants and luxury shopping to museum and street art experiences, this sought-after neighborhood is how adults experience Chicago. Randolph Street, coined “Restaurant Row,” is two blocks away, while United Center and Willis Tower are both less than a mile from the hotel. Just steps away are the University Village/Little Italy, The UIC Pavilion, Rush University Hospital, John Stroger Hospital, and the Chicago Medical District.

The variety of local amenities are just as wonderful the array of upscale amenities inside the hotel. Guests enjoy luxury fine dining and drinks, a full-service fitness area, complimentary morning coffee service, and a state-of-the-art communal business center with free WiFi. There is also 8,000 square feet of functional event space for meetings, conferences, weddings, and other special occasions.

Each room at Crowne Plaza Chicago West Loop comes with a walk-out balcony with views of the booming West Loop. In addition, a luxurious bed with soft, plump pillows, and a Beekman 1802 aromatherapy sleep kit await for a restful night’s sleep. There are several different layouts and room sizes available to meet the needs of all travelers.

Experience all that Chicago has to offer with the Crowne Plaza Chicago West Loop ideal location and extra hotel amenities.

Photos of Crowne Plaza Chicago West Loop

Property safety measures

Crowne Plaza Chicago West Loop has implemented the following measures:
Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Latest deals for Crowne Plaza Chicago West Loop

Fri 12/2
Tue 12/6
Show deals with
King Rooms($112 - $315)
King room
bed type unknown
bed type unknown


$112 totaltravelup
1 king bed

1 king bed



$122 totalKAYAK
1 king bed

1 king bed



$135 totalPrestigia
Executive Rooms($200 - $399)
Executive room
1 king bed

1 king bed



$200 totalPriceline
1 king bed

1 king bed


Standard Rooms($141 - $402)
Standard room
bed type unknown
bed type unknown


$141 totalPriceline
1 king bed

1 king bed


1 king bed

1 king bed



$160 totalExpedia
Double Rooms($162 - $571)
Double room
bed type unknown
bed type unknown


$162 totalPriceline
bed type unknown
bed type unknown


$182 totalPrestigia
2 double beds

2 double beds



$193 totalSuperTravel
Deluxe Rooms($213 - $335)
Deluxe room
bed type unknown
bed type unknown


bed type unknown
bed type unknown


$255 totalPriceline
bed type unknown
bed type unknown


$328 totalKAYAK
Luxury Rooms($226)
Luxury room
1 king bed

1 king bed


1 king bed

1 king bed



$226 totalHotwire

Amenities at Crowne Plaza Chicago West Loop

  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business center
  • Flat-screen TV
  • Cable or satellite TV

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • First-aid kit
  • Process in place to check health of guests
  • Enhanced cleaning
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Thermometers for guests provided by property
  • Safe
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Wedding services
  • Ticket service
  • Business center
  • Wake-up service
  • Safety deposit box
  • Concierge service
  • Mini-market on site
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk


  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Elevator
  • Multi-lingual staff
  • No smoking
  • Designated smoking area


  • Family rooms
  • Seating area
  • Sofa
  • Soundproof rooms
  • Telephone
  • Storage available

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • CD player
  • Pay-per-view channels


  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Private bathroom


  • Free Wi-Fi
  • Internet
  • Free toiletries
  • Heating
  • Air-conditioned


  • Fax/photocopying
  • Laptop safe
  • Desk


  • Terrace/Patio
  • Balcony


  • Laundry service
  • Iron and ironing board

Parking and transportation

  • Parking


  • Alarm clock


  • Fitness center

Reviews of Crowne Plaza Chicago West Loop

GoodBased on 877 verified guest reviews

Pros +
Cons -

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10.0 Excellent
Great location in Chicago, access to restaurants, and entertainment!
6.8 Okay
Pros:Cleanliness, comfortable beds, easy access to valet car with texting. Friendly staff (except Monica) great location next to walgreens and not in a bad neighborhood.
Cons:No place to park yourself (wherever I booked this online, I filtered free parking into my stay, and this hotel showed up. So I thought I was getting free parking until I arrived and received a bill for it.) provided internet did not work for any of us in our room. We called the desk to ask for a fan and someone said they’d bring one up and never did, not sure if you even have them, but maybe call back and say that? Very expensive for no breakfast or pool. Monica was rude and hung up on me when I’m the phone with her.
6.5 Okay
Pros:Greatly disappointed. It was advertised to include parking although there was an attendant to go park your car. The hot water in the shower did not work. The room was nice and clean. It was very safe and secure
5.1 Passable
Cons:I sent another review after check-in. I would like a refund for my stay. The listing said there would be a parking lot. Instead we were charged for valet, as the hotel only had valet. If I would have know this I would not have made the reservation. The front-desk staff would not refund this fee after explaining my situation. I could not cancel the reservation either. So we were forced to pay a valet fee. Also, valet couldn't confirm that our car was secure, so we had to bring in our music equipment. I suggested to the staff that we only pay for the time we used the valet -- since there were prorated fees displayed on the valet board. 0-12 hours = $25. We were only using valet from 11 PM to 9 AM. But were told it's an automatic charge for the whole night. Very unfair, staff was not cooperative, did not give us a number for Crown Plaza customer service. Will not stay here again. Please refund my stay.
6.5 Okay
Pros:Close to United Center, Greektown and Randolph St.restaurants.
Cons:There was construction going on in the parking lot that you see in the picture above,therefore there was no parking on site and the noise from construction started at 7 AM. Way too loud to sleep.....and we requested a late check out so we could sleep in after a Blackhawks playoff game!!!LOL LOL LOL. Couldn't take it and left by 10:30.
10.0 Excellent
Pros:My family and me stated at your establishment for one night on Sept 15. Beautiful hotel, great accommodations and conveniently located. Really appreciate your wonderful service
Cons:Couldn't stay longer
8.0 Great
Pros:Stay here every time we are in Chicago. Nice having a balcony.
Cons:Parking is $43 per night. Way too high when we walk everywhere we go.
9.6 Excellent
Pros:The staff were very helpful and friendly. The room was fantastic, love the balcony. Thank you for a hotel chain finally realizing that not all people are 5 foot 8 inches tall, it was nice to be able to shower without having to squat to wash my hair, kudos for the adjustable shower heads.
Cons:Having to pay to park in the lot of the hotel i was already paying to stay in.
9.0 Excellent
Pros:Service and staff and proximity to grocery stores.
Cons:Noise from Interstate.


25 South Halsted Street, Chicago, IL 60661

What's nearby

  • Willis Tower0.6 mi
  • Chicago Theater1.1 mi
  • Symphony Center1.2 mi
  • Chicago Cultural Center1.2 mi
  • Art Institute of Chicago1.2 mi
  • Cloud Gate1.2 mi
  • Millennium Park1.3 mi
  • Grant Park1.4 mi
  • Chicago Riverwalk1.4 mi
  • Magnificent Mile1.5 mi
  • 360 CHICAGO1.8 mi
  • Chicago Lakefront Trail1.8 mi



Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at Crowne Plaza Chicago West Loop

  • Crowne Plaza Chicago West Loop is located at 25 South Halsted Street in Near West Side, 1.1 miles from the center of Chicago. Willis Tower is the closest landmark to Crowne Plaza Chicago West Loop.

  • Check-in time is 3:00 PM and check-out time is 12:00 PM at Crowne Plaza Chicago West Loop.

  • Yes, Crowne Plaza Chicago West Loop offers free Wi-Fi.

  • Crowne Plaza Chicago West Loop is 8.2 miles from Chicago Midway.

  • KAYAK scours the web for all room deals available at Crowne Plaza Chicago West Loop in Chicago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Crowne Plaza Chicago West Loop and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Crowne Plaza Chicago West Loop.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city center

1.1 mi

Location rating


Nearest Airport

Chicago All airports

Distance to airport

0.9 mi