Overview

Crowne Plaza Chicago West Loop

733 West Madison, Chicago, IL 60661, United States
+1 800 863 7818

$119+

Overall guest ratings

8.3/10 Excellent
Based on 794 reviews

Review highlights

  • 9.2
  • 8.9
  • 7.6
  • 5.2

Good to know

  • Clean rooms
  • Friendly service
  • Great shopping

Nearby

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    About

    At the Crowne Plaza Chicago West Loop Hotel, we are surrounded by the popular Randolph Street restaurants & the authentic flavors of Greektown . Our business travelers enjoy being within walking distance of the Financial District, Willis Tower, University of Illinois- Chicago & numerous other companies that are headquartered in Chicago. Your success matters. With over 8,000 sq ft of flexible meeting space, a dedicated Crowne Meetings Director, creative menus, complimentary Wi-Fi & business center, the Crowne Plaza Chicago West Loop is committed to the importance & success of your meetings & events. If you are coming in for vacation, there is plenty to do in downtown Chicago. Whether you are here to shop at the Magnificent Mile , take in a show in Chicago's Theater District , see a game or concert at the United Center (home of the Chicago Blackhawks & the Chicago Bulls ), our hotel is the ideal place to stay. Located within blocks of Union Station, & right off of the 90/94 Expressway - our West Loop hotel is easy to get to. As the only hotel with walkout balconies in every guest room; our views cannot be beat. No matter what brings you here, we are sure to complete your trip with outstanding service & amenities: fitness center, free Wi-Fi, and two acclaimed restaurants, Dine & MetroKlub, the only full service Kosher restaurant in downtown Chicago.

    More hotel details about Crowne Plaza Chicago West Loop

    Crowne Plaza Chicago West Loop Prices:

    $119 - $300 (Based on average prices for a Standard Room)

    Crowne Plaza Chicago West Loop Rooms:

    398 rooms

    Other names used to reference this hotel:

    • Crowne Plaza Chicago West Loop chi
    • Crowne Plaza Chicago West Loop Hotel
    • Crowne Plaza Chicago West Loop Hotel chi
    • Crowne Plaza Chicago West Loop Hotel CHI
    • Crowne Plaza Chicago West Loop Hotel Chicago (CHI)
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    InterContinental

    Amenities

    • Parking
    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Concierge service
    • Cribs available
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free Internet
    • Designated smoking area
    • Storage available
    • Wedding services
    • Non-smoking rooms available
    • Terrace/Patio
    • Cable or satellite TV
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    Reviews

    Guest reviews of Crowne Plaza Chicago West Loop

    Overall Rating

    8.3 Excellent
    Based on 794 reviews
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      9.0 "90% thought the service was very professional."
      8.3 "83% were impressed by the valet service."
    • 8.9 "Location is great."
      10.0 "100% liked the proximity to shopping."
      8.1 "Easily accessible by car, said 81%."
      9.6 "City centre within easy reach, said 96%."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 7.6 "Good breakfast."
      9.0 "90% were happy with the price of the breakfast."
    • 6.5 "Rooms are ok."
      5.4 "Only 54% said rooms were big enough."
      5.0 "50% thought the minibar was ok."
    • 6.4 "Average value."
      6.0 "The price was ok for 60%."
    • 5.2 "Internet is average."

    Overall Rating

    8.6 Excellent
    Based on 404 reviews
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      9.0 "90% thought the service was very professional."
      8.8 "88% were impressed by the valet service."
    • 9.0 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      8.1 "Easily accessible by car, said 81%."
    • 7.8 "Good breakfast."
    • 7.7 "Tasty food."
    • 7.2 "Good bar."
    • 6.8 "Average value."
    • 6.5 "Rooms are ok."
      5.6 "Only 56% said rooms were big enough."
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    Overall Rating

    8.4 Excellent
    Based on 174 reviews
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
    • 8.5 "Location is great."
    • 8.4 "Generally very clean."
      8.0 "80% said rooms were clean."
      9.3 "93% thought it was clean."
    • 6.4 "Rooms are ok."
      5.1 "Only 51% said rooms were big enough."
    • 6.2 "Average value."

    Overall Rating

    7.6 Good
    Based on 174 reviews
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
    • 8.6 "Location is great."
      7.7 "Easily accessible by car, said 77%."
    • 7.7 "Good cleanliness."
      7.6 "76% said rooms were clean."
    • 6.5 "Breakfast is mediocre."
    • 6.0 "Average value."
    • 6.0 "Average amenities."
      6.0 "60% thought the building was acceptable."
    • 5.9 "Rooms are ok."
    • 4.6 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    View all review categories

    Overall Rating

    8.2 Excellent
    Based on 39 reviews
    • 9.2 "World class service."
    • 8.9 "Location is great."
    • 6.9 "Average comfort."
    • 6.3 "Rooms are ok."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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