Great location in Chicago, access to restaurants, and entertainment!
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Amenities at Crowne Plaza Chicago West Loop By IHG
- Private beach
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Flat-screen TV
Reviews of Crowne Plaza Chicago West Loop By IHG
8.0
Very good
1346 verified ratings
Wonderful
557
Very good
247
Good
201
Okay
121
Fair
81
Mediocre
44
Poor
95
Summary of reviews
Guests say
Guests consistently praised the hotel's excellent location, often noting its proximity to attractions, restaurants, and city venues. Many appreciated the friendly and welcoming service from staff, as well as the quality of the breakfast offerings. However, several guests were dissatisfied with the parking situation, citing high costs and limited availability. Cleanliness was another area of concern, with some rooms and facilities described as outdated or in need of deeper cleaning. Despite these issues, the positive aspects such as location and service stood out for many visitors.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
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8.1 out of 10
869 reviews
7.9 out of 10
220 reviews
8.7 out of 10
11 reviews
7.9 out of 10
5 reviews
All reviews
Pros (+) Cleanliness, comfortable beds, easy access to valet car with texting. Friendly staff (except Monica) great location next to walgreens and not in a bad neighborhood.
Cons (-) No place to park yourself (wherever I booked this online, I filtered free parking into my stay, and this hotel showed up. So I thought I was getting free parking until I arrived and received a bill for it.) provided internet did not work for any of us in our room. We called the desk to ask for a fan and someone said they’d bring one up and never did, not sure if you even have them, but maybe call ...
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Pros (+) Greatly disappointed. It was advertised to include parking although there was an attendant to go park your car. The hot water in the shower did not work. The room was nice and clean. It was very safe and secure
Cons (-) I sent another review after check-in. I would like a refund for my stay. The listing said there would be a parking lot. Instead we were charged for valet, as the hotel only had valet. If I would have know this I would not have made the reservation. The front-desk staff would not refund this fee after explaining my situation. I could not cancel the reservation either. So we were forced to pay a val...
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Pros (+) Close to United Center, Greektown and Randolph St.restaurants.
Cons (-) There was construction going on in the parking lot that you see in the picture above,therefore there was no parking on site and the noise from construction started at 7 AM. Way too loud to sleep.....and we requested a late check out so we could sleep in after a Blackhawks playoff game!!!LOL LOL LOL. Couldn't take it and left by 10:30.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the amenities offered in the rooms at Crowne Plaza Chicago West Loop?
Each room at Crowne Plaza Chicago West Loop comes with a walk-out balcony with views of the booming West Loop. In addition, a luxurious bed with soft, plump pillows, and a Beekman 1802 aromatherapy sleep kit await for a restful night’s sleep. There are several different layouts and room sizes available to meet the needs of all travelers.
What are the nearby attractions to Crowne Plaza Chicago West Loop?
The nearby attractions to Crowne Plaza Chicago West Loop include Willis Tower, Chicago Theater, Symphony Center, Chicago Cultural Center, Art Institute of Chicago, Cloud Gate, Millennium Park, Grant Park, Chicago Riverwalk, Magnificent Mile, 360 CHICAGO, and Chicago Lakefront Trail.
What are some common concerns about the hotel according to guest reviews?
Common concerns about the hotel according to guest reviews include issues with parking availability, cleanliness, and the availability of breakfast on weekends. Some guests also mentioned concerns about the room smelling like mildew and the clogged sink.
What are the positive aspects of the hotel according to guest reviews?
Positive aspects of the hotel according to guest reviews include the convenient location, comfortable beds, friendly and accommodating staff, and the spacious rooms. Guests also appreciated the balcony with a view and the cleanliness of the rooms.
When is the best time to visit Crowne Plaza Chicago West Loop?
The best time to visit Crowne Plaza Chicago West Loop is during the high season in October when the vibrant neighborhood offers an unmatched local feel and a variety of local amenities. However, guests should be aware of the potential for parking challenges and the availability of breakfast on weekends.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the bustling West Loop comes highly recommended.
Consider Low Season Travel
If you prefer fewer crowds, consider visiting in December, which is considered the low season. This could offer a more relaxed experience.
Explore Nearby Attractions
The hotel is conveniently located near popular attractions such as Willis Tower, Chicago Theater, and Millennium Park, making it easy to explore the city's highlights.
Check Room Amenities
Some guests noted that the rooms come with a walk-out balcony, luxurious beds with soft pillows, and an aromatherapy sleep kit, ensuring a restful night’s sleep. It's advisable to check the room amenities before booking.
Be Mindful of Noise
A few guests mentioned noise issues, such as room heaters and freeway noise. Light sleepers may want to consider this and possibly request a quieter room.
Parking Considerations
Guests highlighted the convenience of parking facilities, but also mentioned that the parking garage can get fully booked. It's advisable to plan parking in advance, especially during peak times.
Dining Options
While the hotel offers dining and bar facilities, some guests noted that the restaurant may be closed on weekends. It's recommended to check the dining options available during your stay.
Staff Friendliness
Many guests praised the friendly and accommodating staff, particularly at the front desk. Expect a warm welcome and helpful service during your stay.
Consider Special Events
If you're attending an event at the nearby United Center or exploring the West Loop, the hotel's location is ideal. It's worth considering this when planning your visit.
Accessibility
The hotel is praised for being accessible to downtown and UIC, making it a convenient choice for travelers with specific destinations in mind.
Location
25 South Halsted Street, Chicago, IL 60661
What's nearby
- Harpo Studios0.4 mi
- Willis Tower0.6 mi
- Chicago Board of Trade Building0.8 mi
- Chicago Theater1.1 mi
- River North1.2 mi
- Art Institute of Chicago1.2 mi
- Michigan Avenue Bridge1.3 mi
- Millennium Park1.3 mi
- Grant Park1.3 mi
- Michigan Avenue1.5 mi
- Magnificent Mile1.5 mi
- Museum of Contemporary Art1.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Crowne Plaza Chicago West Loop By IHG
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
December | June | $489 | $315 |
Cheapest month to stay with an average 70% drop in price. | Most expensive month to stay with an average 112% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Crowne Plaza Chicago West Loop By IHG
Which month has the cheapest rates at Crowne Plaza Chicago West Loop By IHG?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Crowne Plaza Chicago West Loop By IHG is January, with an average nightly rate of $119. The most expensive month is September at $400 per night.
What is the cheapest day to book Crowne Plaza Chicago West Loop By IHG?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Crowne Plaza Chicago West Loop By IHG is Sunday, with an average nightly rate of $213. The most expensive day is Monday at $632 per night.
How far in advance should you book Crowne Plaza Chicago West Loop By IHG?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Crowne Plaza Chicago West Loop By IHG, book around 11 weeks in advance. This could save you approximately 71% compared to booking last minute.
KAYAK's top tips for your stay at Crowne Plaza Chicago West Loop By IHG
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Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
1.1 mi | Chicago Midway | 8.2 mi |