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Nice clean rooms, lovely breakfast, helpfull friendly staff,we enjoyed the live music on friday evening. We would have liked to have an evening meal but were unable to have one after 7.00pm.
Rooms large and clean Noisey at around 10.30pm but our room was well away from the music
Spacious room. Central location. The hot water went off on day 2 and stayed off until we left two days later. The Wi-fi also stopped working. We were poorly kept informed of the problems.
Very helpful staff Holes in bedding, scraped wall, hot tap faulty.
Excellent sized room, lovely bar No spare toilet roll, had to ask twice before it was provided. Bathroom door difficult to close. Also a very heavy and hot duvet
Lovely old building; large proportioned room recently refurbished; large comfortable bed; free parking; ideal city centre location. A blind in our room was faulty & was fixed the next day. As we'd read on other reviews, some staff were young & inexperienced however this did not spoil our stay
Good location, good size, clean and well-appointed room, friendly staff, good food Central heating not working (used fan heaters instead)and uneven floor meant uneven bed - side nearest window is at an angle of about 15 degrees
The staff were exceptionally friendly,service was excellent,breakfast and dinner of a very good quality for the money. There was nothing that came to mind
The staff were friendly and helpful The room was too hot, the air conditioning was too noisy, so we opened the window which was also noisy.
The room was comfortable clean and roomy...I would stay again. Staff was always helpful.
Found restaurant staff abit rude and breakfast staff asking only certain customers if they would like porridge first etc, but not us?
Everything as expected Provision of more tea/coffee/milk per day could be increased in each room although one can always ask for moreI know.
Breakfasts were very good and staff wre very cheerful. Will be even better when the resturant is finished. Drains in the bath and sink need looking at, they did smell a bit
The receptionist at check-in was not aware of the terms of our prior booking, and tried to charge us at a much higher rate! Also, lunch/sandwiches not available at time of check-in, due apparently to a lack of staff.
Excellent room, staff where superb Booked in on line when we got to the hotel they had no reservation. Staff sorted it out but what would have happened if the hotel was full?
We found it great. after a very late arrival we had a great choice of food and drink in a relaxing atmosphere. great choice for breakfast. coffee was very good, freshly prepared fruit and eggs etc cooked to your liking. nothing