Chongqing Hotels

This was my 2nd trip to the Chongqing Hilton. I consider it my home away from home. The staff was wonderful (minor money issue, but soon corrected). I would stay there over and over.

I understand this was China, but they need a few more English speaking skills for those of us who do not speak Mandarin. In the international world today ... this is needed.

This property just doesn't feel like a Hilton in Asia. Hilton managed properties in the US are normally fine hotels. In Asia, usually an even higher standard. This hotel is old, dated and reminds one of a typical state-owned hotel in China. Not up to Hilton standards except in price. No free internet except in lobby (I find this totally unacceptable these days); breakfast not included. Situated in an area with nothing around the hotel.

had a super stay at this new Sofitel which I understand is only 9 months old, the chinese restaurant was outstanding, japanese very good, and the Spices restaurant had the feel of a restaurant rather than a all day dining. The interior decoration is very impressive with the attention to detail. English was quite good in most of the hotel, I will definately recommended this hotel to my friends and collegues on there next visit.

Excellent attentive service. Very good manager

Poor sooo poor I will never came again

Beate Xiao (hope I'm spelling her name correct) was my savior. Helped me book a flight when I was in a tight spot. She's a sweetheart and more than once went above and beyond to help a clueless foreigner. :) The rest of the staff was also very friendly and professional even if they couldn't understand me. Haha

The nightly panda attacks... Haha Other than not feeling well and it raining a couple days, I have no complaints. Not much the staff could do about either of those things. :)

We stayed at the hotel waiting to board our river boat cruise and we were very pleased with everything. The staff was very pleasant and made sure we had everything we needed. The location was also excellent. We could walk out our door to shops and the river itself. Excellent value for the money!