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(Round-trip)
Airports
Origin
San Francisco
$443
only
$443
New York
$430
only
$430
Seattle
$500
only
$500
Los Angeles
$421
only
$421
Destination
Chongqing
$421
only
$421
Sun, Jan 7
LAX
CKG
23h 10m
Wed, Feb 28
CKG
LAX
37h 15m
Trip: 53 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 244 reviews
Overall
7.0
Boarding
7.1
Comfort
7.1
Crew
7.4
Entertainment
6.5
Food
6.7
XMN
LAX
Mediocre 2.0

I was forced to buy a new ticket home, which made me discover how wonderful Japan Airlines is...

How are these people still in business? The only people answering customer service hotlines were from the main HQ who only spoke Chinese and would immediately transfer callers to a line for “forgeiners” which would just ring awhile and then disconnect. Same thing happened for at least 10 different people stranded by cancelled flights, even had people trying to call for me from the US. A travel agency was able to switch my friends flights, only to be blocked at his gate by an uninformed Xiamen agent saying he needed a visa for his layover in China, ultimately forcing him to buy a whole new ticket. Xiamen never answered, reimbursed, or recitified any of this. On the flight there, flight attendants had attitudes and SMOKED IN AIRPLANE, it STANK like an ashtray!!! And the food was the worst I ever encountered.

LAX
XMN
Excellent 8.0

The food was good and staff was friendly

Uncomfortable

LAX
XMN
Excellent 10.0

Nice and friendly. Chinese is always spoken first then followed by English. Pillow and blanket provided.

Window seat on a 14 hour flight has its pros and cons. Little more room vs having to wake people up to get up and walk or go to bathroom.

SGN
XMN
Excellent 9.6

Crews, food. Also Transfer Lounge in Xiamen is a good place without charge.

Boarding because we have to take bus at Xiamen airport.Also, security checks at Xiamen are very complicated.

NRT
XMN
Okay 5.3

The offerings of beverages and the choices were good

Lack of communication by staff. Lack of entertainment on 14 hour flight. Was told not to use device while others were able to use.

Fri, Mar 30
JFK
CKG
15h 00m
Thu, Apr 19
CKG
JFK
64h 35m
Trip: 21 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1071 reviews
Overall
7.8
Boarding
7.8
Comfort
7.8
Crew
8.2
Entertainment
7.7
Food
7.6
SEA
PVG
Mediocre 2.0

I dint know i needed a chinese visa to travel to shanhai, My flight began on denver then seattle and from seattle i wasnt able to fly to china. I received no help at all, all they did was cancel my booking not received any kind of refund and i got stuck in seattle, i had to buy new tickets to go back to denver after losing my flights and not getting a dime back, this is unacceptable!

PEK
BOS
Excellent 9.0

The crew was attentive and caring. It was a relaxed flight.

PEK
TLV
Excellent 10.0

Their service is superb

BOS
PEK
Excellent 10.0

Great service

PVG
BOS
Excellent 10.0

on time

Sun, Jan 14
LAX
CKG
20h 45m
Wed, Jan 17
CKG
LAX
26h 50m
Trip: 4 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4086 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
CNX
PVG
Good 6.6

I liked the service from the cabin crew

I hate that I couldn’t use my phone on airplane mode. What’s up with that? I’m not a fan of Airbus. Boeing aircraft are superior

CDG
PVG
Good 6.3

One membre of the crew

No veg meal

PVG
NRT
Okay 5.6

No veg meal

LAX
PVG
Mediocre 2.0

I ended up wasting an entire day Monday and spent another $460 buying a last minute flight because I showed up Monday at 9am at lax to find out my flight had already left Sunday at 10:30pm. As you can imagine it was very stressful driving 2 hours in traffic to GET to lax early to only find out they wouldn’t allow me to board the 11:30am flight with China eastern because my flight was SUPPOSED to be with CHINA Southern Sunday night.

If someone could please call me to discuss the $460 I had to pay Monday evening and the day wasted Monday December 4th I would be grateful. I have booked with kayak.com in the past and have never had any issue. For some reason kayak emailed me the wrong boarding time and airline

PVG
LAX
Excellent 10.0

Fight crew was amazing

Tue, Jan 9
SFO
CKG
31h 20m
Mon, Jan 29
CKG
SFO
28h 25m
Trip: 21 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3776 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.7
CAN
CDG
Mediocre 2.0

Nothing.

You left me stranded in Bali and wouldn’t rebook me. You wouldn’t give me a full refund. You made me purchase an entirely new flight with a different airline. I spent FIVE hours on hold waiting to speak with a representative. I will advise anyone I know to never fly China Airlines

CAN
JFK
Excellent 8.0

Friendly service

Have to take a. Bus to the air field to get on from airport terminal

CAN
YVR
Excellent 9.3

Cabin crew was wonderful and very attentive. Smooth flight with good food. 787 Dreamliner for a long haul 13 hour flight. First airline where I see the cabin crew clean the lavatories mid-flight! Overall a great experience.Would fly again.

CAN
JFK
Excellent 8.0

Very attentive and pleasant stewards in business class. Boardjbgblrocedures good.

We had to climb up stairs to get on the plane. There were elderly travelers who struggled to carry their hand luggage. No help was offered This needs to be remedied. Food also was not too palatable. Could be better Difficult to understand English of the announcements. Also when delayed in landing no announcements made br the captain though we were hovering in the air for 45 mins.

MNL
CAN
Excellent 9.3

Flight from Guangzhou to Vancouver was smooth. Cabin crew was great and attentive. Flight was even early to arrive!

Seats were a bit cramped.

Thu, Mar 8
SFO
CKG
17h 40m
Sat, Mar 17
CKG
SFO
32h 05m
Trip: 9 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3422 reviews
Overall
6.4
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
6.0
PEK
SHE
Excellent 9.0

service

Small plane ,narrow aisle

BOM
PEK
Good 7.6

board time

Entertainment

PEK
YVR
Excellent 8.0

Flight attendants are friendly and accommodating. Willing to meet all my reasonable needs. Meals are Ok.

Seats are a little small considering my body size.

JFK
PEK
Okay 5.3

We got to move to the front of economy which gave us more legroom which we needed.

They changed planes on us and we lost our upgraded “premium economy” seats.

PEK
SFO
Good 7.3

Transit time

Food, entertainment

Tue, Jan 9
SEA
CKG
26h 48m
Mon, Jan 29
CKG
SEA
16h 55m
Trip: 21 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 14179 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
SJC
LAX
Mediocre 2.0

They were very dishonest about everything. We need to be there in Australia on Monday morning for very important event but reached Australia Monday night 8PM. Virgin Australia contatcted out their flight from SJC to LAX through Delta and Delta cancelled flights becaue no-show of Pilot to operate the plan. What a Joke???? We asked them to put us through another carrier to LAX for connecting flight they refused.Very very BAD. It was a big miss for us.. never again Delta/Virgin Australia..............

MCO
YYZ
Excellent 8.3

On time as scheduled.

N/A

LGA
DFW
Excellent 10.0

On time with no drama

LAX
SJC
Okay 4.0

On time arrival

Small aircraft. Loud engine noise. Biased treatment for tickets booked on non Delta sites

ATL
MEX
Excellent 8.6

Sandwich for dinner

Tue, Jan 9
LAX
CKG
19h 50m
Wed, Feb 28
CKG
LAX
37h 15m
Trip: 51 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 244 reviews
Overall
7.0
Boarding
7.1
Comfort
7.1
Crew
7.4
Entertainment
6.5
Food
6.7
XMN
LAX
Mediocre 2.0

XiamenAir lost one of my bags and has still not found it

LAX
XMN
Excellent 10.0

Nice and friendly. Chinese is always spoken first then followed by English. Pillow and blanket provided.

Window seat on a 14 hour flight has its pros and cons. Little more room vs having to wake people up to get up and walk or go to bathroom.

NRT
XMN
Okay 5.3

The offerings of beverages and the choices were good

Lack of communication by staff. Lack of entertainment on 14 hour flight. Was told not to use device while others were able to use.

XMN
LAX
Excellent 10.0

The food was surprisingly good. I would have expected some of it from a restaurant, not an airline. The in-seat entertainment was functional and had a lot of things to watch and games to play.

Nothing really. We have to keep in mind that an airline can only do so much to help us get through flights that are many hours long. This Xiamen flight was about as good as I can imagine a long international flight could be.

BKK
XMN
Mediocre 2.0

I was denied a boarding pass and was not allowed to transit through China, because of a visa that was needed I was not told about by Kayak.com. Therefore, being the last day I was allowed to stay in Thailand, I had to scramble to find an outbound flight the same day, including paying almost double the cost of the original flight. The Thai check-in agent told me to never transit through mainland China again, because the visa requirement information that is not provided.

Sat, Jan 6
JFK
CKG
25h 50m
Mon, Feb 12
CKG
JFK
14h 50m
Trip: 38 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1071 reviews
Overall
7.8
Boarding
7.8
Comfort
7.8
Crew
8.2
Entertainment
7.7
Food
7.6
BOS
PEK
Excellent 9.0

I was happy but not blown away but the carrier. I was spoiled last time I took a 14h trip to Japan on JAL in a dreamliner. That was amazing. This was about what I'd expect on a flight in a 737 to Chicago from Boston, but it was about five times longer! At least they had good food and the entertainment options were great.

PVG
BOS
Excellent 10.0

on time

PEK
BKK
Mediocre 2.0

we need to check in again at Beijing airport. the restroom is so terrible .

SJC
PEK
Excellent 10.0

A little late in Beijing upon arrival. It may be better to adjust the flight time 2-3 hours earlier

BOS
PEK
Excellent 10.0

Great service

Sun, Apr 15
LAX
CKG
19h 55m
Thu, Apr 19
CKG
LAX
24h 00m
Trip: 5 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4086 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
HKG
PVG
Excellent 10.0

Very polite services from crew. The food served are well above US based airlines. Punctual and comfortable. Will fly again.

On line information checking and updating. No on Line check in services.

CNX
PVG
Good 6.6

I liked the service from the cabin crew

I hate that I couldn’t use my phone on airplane mode. What’s up with that? I’m not a fan of Airbus. Boeing aircraft are superior

PVG
SFO
Excellent 8.6

Great price with decent service.

Overall no complains.

JFK
PVG
Okay 4.0

Price was great - the aircraft was new

food was so so - no choice was given on the first meal - snack was a sandwich but the bread was very very dry - crew was very stingy in giving out drinks - half a glass for soda - found the crew not very friendly

KMG
KTM
Good 7.0

Entertainment was good most of the time with screens available in most flights. Good was alright nothing special ore bad.

Crew was not too attentive.

Tue, Jan 23
SFO
CKG
29h 45m
Wed, Feb 28
CKG
SFO
34h 25m
Trip: 37 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3776 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.7
CAN
JFK
Good 7.3

Transfer was handed well between domestic and international terminals, but not a moment to spare. Cabin crew was attentive and highly professional. The announcements were handled well. Will fly them again!

In Guangzhou there was just enough time to transfer between flights. If there had been a delay, I would have easily missed the connection. The connections at Guangzhou involve multiple gyrations of shuttles between terminals and immigrations, etc. There was an opportunity to upgrade the cabin while boarding, but was not well announced or implemented. I would have welcomed the chance to upgrade.

LAX
CAN
Okay 4.0

Cheap and service was okay

Seats are uncomfortable They lost my luggage.

CAN
JFK
Excellent 8.0

Very attentive and pleasant stewards in business class. Boardjbgblrocedures good.

We had to climb up stairs to get on the plane. There were elderly travelers who struggled to carry their hand luggage. No help was offered This needs to be remedied. Food also was not too palatable. Could be better Difficult to understand English of the announcements. Also when delayed in landing no announcements made br the captain though we were hovering in the air for 45 mins.

JFK
CAN
Good 6.6

Professional cabin crew.

Boarding was chaotic and not properly handled to separate Premium passengers from rest of passengers. Was made to check my small bag when others were able to carry on more than two bags and heavier ones. Food was mediocre.

CAN
CTU
Good 6.6

Professional cabin crew.

Barely had enough time to transfer between flights. Transfer process in Guangzhou is cumbersome and time consuming.

Fri, Jan 12
LAX
CKG
43h 10m
Wed, Jan 31
CKG
LAX
37h 15m
Trip: 20 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 244 reviews
Overall
7.0
Boarding
7.1
Comfort
7.1
Crew
7.4
Entertainment
6.5
Food
6.7
LAX
XMN
Excellent 10.0

Nice and friendly. Chinese is always spoken first then followed by English. Pillow and blanket provided.

Window seat on a 14 hour flight has its pros and cons. Little more room vs having to wake people up to get up and walk or go to bathroom.

XMN
LAX
Excellent 9.6

Crew, comfort, food, entertainment.

Boarding.

SGN
XMN
Excellent 9.6

Crews, food. Also Transfer Lounge in Xiamen is a good place without charge.

Boarding because we have to take bus at Xiamen airport.Also, security checks at Xiamen are very complicated.

BKK
XMN
Mediocre 2.0

I was denied a boarding pass and was not allowed to transit through China, because of a visa that was needed I was not told about by Kayak.com. Therefore, being the last day I was allowed to stay in Thailand, I had to scramble to find an outbound flight the same day, including paying almost double the cost of the original flight. The Thai check-in agent told me to never transit through mainland China again, because the visa requirement information that is not provided.

LAX
XMN
Excellent 10.0

I really liked the space in Business and the priority boardings in Asia. Worth every penny. Food was great. A lil slow on serving alcohol though. Very relaxing trip.

Not much. Liked I mentioned, slow on serving the alcohol. You have to push to get a drink.

Wed, Mar 21
SFO
CKG
17h 40m
Sun, Apr 22
CKG
SFO
33h 10m
Trip: 33 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3422 reviews
Overall
6.4
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
6.0
TSA
TSN
Good 7.0

Goof food and service

The flight was delayed by 95 minutes, which screw up my schedule badly..

ICN
PEK
Okay 5.3

There were no entertainments and was not allowed to use any devices.

CGQ
PEK
Excellent 8.0

Bathrooms were clean. Foot rests were comfortable.

Chairs did not recline much for such a long flight.

BOM
PEK
Good 7.6

board time

Entertainment

EWR
PEK
Excellent 9.6

Big plane

The TV screen is not working

Tue, Jan 9
JFK
CKG
25h 50m
Mon, Feb 12
CKG
JFK
14h 50m
Trip: 35 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1071 reviews
Overall
7.8
Boarding
7.8
Comfort
7.8
Crew
8.2
Entertainment
7.7
Food
7.6
SEA
PVG
Mediocre 2.0

I dint know i needed a chinese visa to travel to shanhai, My flight began on denver then seattle and from seattle i wasnt able to fly to china. I received no help at all, all they did was cancel my booking not received any kind of refund and i got stuck in seattle, i had to buy new tickets to go back to denver after losing my flights and not getting a dime back, this is unacceptable!

BOS
PEK
Excellent 10.0

Great service

SEA
PEK
Okay 5.6

There was no vegetarian food.

PEK
TLV
Excellent 10.0

Their service is superb

PEK
BKK
Mediocre 2.0

we need to check in again at Beijing airport. the restroom is so terrible .

Mon, Apr 16
LAX
CKG
32h 25m
Thu, Apr 19
CKG
LAX
16h 05m
Trip: 4 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4086 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
CDG
PVG
Good 6.3

One membre of the crew

No veg meal

PVG
NRT
Okay 5.6

No veg meal

LAX
PVG
Mediocre 2.0

I ended up wasting an entire day Monday and spent another $460 buying a last minute flight because I showed up Monday at 9am at lax to find out my flight had already left Sunday at 10:30pm. As you can imagine it was very stressful driving 2 hours in traffic to GET to lax early to only find out they wouldn’t allow me to board the 11:30am flight with China eastern because my flight was SUPPOSED to be with CHINA Southern Sunday night.

If someone could please call me to discuss the $460 I had to pay Monday evening and the day wasted Monday December 4th I would be grateful. I have booked with kayak.com in the past and have never had any issue. For some reason kayak emailed me the wrong boarding time and airline

CNX
PVG
Good 6.6

I liked the service from the cabin crew

I hate that I couldn’t use my phone on airplane mode. What’s up with that? I’m not a fan of Airbus. Boeing aircraft are superior

PVG
LAX
Excellent 10.0

Fight crew was amazing

Thu, Jan 25
SFO
CKG
28h 50m
Wed, Feb 28
CKG
SFO
34h 25m
Trip: 35 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3776 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.7
CAN
JFK
Good 7.3

Transfer was handed well between domestic and international terminals, but not a moment to spare. Cabin crew was attentive and highly professional. The announcements were handled well. Will fly them again!

In Guangzhou there was just enough time to transfer between flights. If there had been a delay, I would have easily missed the connection. The connections at Guangzhou involve multiple gyrations of shuttles between terminals and immigrations, etc. There was an opportunity to upgrade the cabin while boarding, but was not well announced or implemented. I would have welcomed the chance to upgrade.

KTM
CAN
Mediocre 2.0

The movies weren't working. They served one glass of wine. The stewardesses didn't seem to be interested in any issues.

CAN
CTU
Good 6.6

Professional cabin crew.

Barely had enough time to transfer between flights. Transfer process in Guangzhou is cumbersome and time consuming.

CAN
YVR
Excellent 9.3

Cabin crew was wonderful and very attentive. Smooth flight with good food. 787 Dreamliner for a long haul 13 hour flight. First airline where I see the cabin crew clean the lavatories mid-flight! Overall a great experience.Would fly again.

MNL
CAN
Excellent 9.3

Flight from Guangzhou to Vancouver was smooth. Cabin crew was great and attentive. Flight was even early to arrive!

Seats were a bit cramped.

Wed, Jan 31
SEA
CKG
26h 48m
Sat, Feb 10
CKG
SEA
26h 55m
Trip: 11 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 14179 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
MCO
YYZ
Excellent 8.3

On time as scheduled.

N/A

MEX
JFK
Mediocre 3.6

Nothing really.

Boarding process was horribly handled. Food was inadequate. Stewardess was saccharine. Bathroom door didn’t shut completely. I was told this wasn’t an international flight and therefore no free alcohol. Aero Mexico flight to Mexico City had much better food, free alcohol and more attentive service personnel. Also delays because of equipment problems.

SFO
DTW
Okay 4.0

Arrived.

Late, slow, de-icing in Detroit took nearly an hour!

FLL
ATL
Good 6.0

The plane was really cool. Some more advanced technologies than other Airline companies. Crew was good too.

Issue happened with my landing. Didn't make it in time to next gate. Delta did everything they could to blame me, insulted me on The phone and definitely provided the worst customer service

JFK
SFO
Excellent 10.0

Seats were comfortable ... enough. Boarding process, once underway allowed me to get overhead bin and stash my other luggage in the seat below me. Flight wasn't overly booked (85-95%) so there appeared to be room for others to stretch out. Now about that crying kid...

Ugh. Weather delays. The flight was scheduled to board about 7P but it arrived late and they had to not only unload the self-loading cargo, but clean up afterwards. Would be nice to get a better estimate as to how long it would take to board so that I could hang out in the lounge. In addition, departure from JFK was delayed as well, either we missed the IFR window or got stuck behind some traffic and I fell asleep on the plane only to wake up what seemed an hour later just getting ready to hit V1. No upgrade.

Tue, Jan 30
LAX
CKG
19h 50m
Tue, Feb 27
CKG
LAX
18h 55m
Trip: 29 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 244 reviews
Overall
7.0
Boarding
7.1
Comfort
7.1
Crew
7.4
Entertainment
6.5
Food
6.7
NRT
XMN
Okay 5.3

The offerings of beverages and the choices were good

Lack of communication by staff. Lack of entertainment on 14 hour flight. Was told not to use device while others were able to use.

LAX
XMN
Excellent 10.0

I really liked the space in Business and the priority boardings in Asia. Worth every penny. Food was great. A lil slow on serving alcohol though. Very relaxing trip.

Not much. Liked I mentioned, slow on serving the alcohol. You have to push to get a drink.

XMN
LAX
Mediocre 2.0

I was forced to buy a new ticket home, which made me discover how wonderful Japan Airlines is...

How are these people still in business? The only people answering customer service hotlines were from the main HQ who only spoke Chinese and would immediately transfer callers to a line for “forgeiners” which would just ring awhile and then disconnect. Same thing happened for at least 10 different people stranded by cancelled flights, even had people trying to call for me from the US. A travel agency was able to switch my friends flights, only to be blocked at his gate by an uninformed Xiamen agent saying he needed a visa for his layover in China, ultimately forcing him to buy a whole new ticket. Xiamen never answered, reimbursed, or recitified any of this. On the flight there, flight attendants had attitudes and SMOKED IN AIRPLANE, it STANK like an ashtray!!! And the food was the worst I ever encountered.

LAX
XMN
Mediocre 2.0

no regards for customers

no regards for customers

XMN
LAX
Mediocre 2.0

XiamenAir lost one of my bags and has still not found it

Tue, Feb 6
JFK
CKG
32h 35m
Mon, Mar 26
CKG
JFK
14h 50m
Trip: 48 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1071 reviews
Overall
7.8
Boarding
7.8
Comfort
7.8
Crew
8.2
Entertainment
7.7
Food
7.6
BOS
PEK
Excellent 10.0

Great service

SEA
PEK
Okay 5.6

There was no vegetarian food.

PEK
TLV
Excellent 10.0

Their service is superb

PEK
BKK
Mediocre 2.0

we need to check in again at Beijing airport. the restroom is so terrible .

SEA
PVG
Excellent 10.0

The friendly staff and the smooth trip.

All the plastic waste created by the lunch.

Tue, Jan 23
SFO
CKG
34h 25m
Thu, Mar 1
CKG
SFO
16h 20m
Trip: 38 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3422 reviews
Overall
6.4
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
6.0
ICN
PEK
Okay 5.3

There were no entertainments and was not allowed to use any devices.

TSA
TSN
Good 7.0

Goof food and service

The flight was delayed by 95 minutes, which screw up my schedule badly..

EWR
PEK
Excellent 9.6

Big plane

The TV screen is not working

PEK
HFE
Okay 4.3

Flight departed at 7.55 am, was about 2 hours - no real breakfast was served, just a roll and a muffin.

HNL
PEK
Okay 4.3

I was given the chicken dinner when I asked for the beef one - did not realize until the flight attendant was far away so I couldn't switch. This was a 13 hr flight - attendants did not offer water during the flight. No video options in English, only 1 channel on the screen on my seat, movie played on screen in front for all passengers to watch.

Wed, Jan 31
LAX
CKG
34h 45m
Fri, Mar 2
CKG
LAX
26h 50m
Trip: 31 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4086 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
PVG
SFO
Excellent 8.6

Great price with decent service.

Overall no complains.

CNX
PVG
Good 6.6

I liked the service from the cabin crew

I hate that I couldn’t use my phone on airplane mode. What’s up with that? I’m not a fan of Airbus. Boeing aircraft are superior

HKG
PVG
Excellent 10.0

Very polite services from crew. The food served are well above US based airlines. Punctual and comfortable. Will fly again.

On line information checking and updating. No on Line check in services.

JFK
PVG
Okay 4.0

Price was great - the aircraft was new

food was so so - no choice was given on the first meal - snack was a sandwich but the bread was very very dry - crew was very stingy in giving out drinks - half a glass for soda - found the crew not very friendly

PVG
LAX
Excellent 10.0

Fight crew was amazing

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