Good to know
|Distance to city center||0.1 mi|
|Nearest Airport||St. Moritz Samedan|
|Distance to airport||27.5 mi|
|"Great and friendly staff."||(in 53 reviews)|
|"Good location with tasty breakfast"||(in 23 reviews)|
|"Convenient to the train station."||(in 16 reviews)|
Time of year
Show reviews that mention
|air conditioning||in 10 reviews|
|chur||in 29 reviews|
|good breakfast||in 26 reviews|
|great location||in 28 reviews|
|heart of the old town||in 7 reviews|
|hotel restaurant||in 25 reviews|
|lovely hotel||in 45 reviews|
|old hotel||in 44 reviews|
|overhead lights||in 6 reviews|
|plenty of space||in 4 reviews|
|small room||in 40 reviews|
|staff were very friendly||in 65 reviews|
|train station||in 25 reviews|
|tv had several uk||in 3 reviews|
|uk channels||in 6 reviews|
There are several choices around Chur (and I've stayed at them), but for me, Hotel Stern is my default place to stay when I'm in this part of Switzerland. Clean, friendly, best quality and nice breakfast.
The staff were exceedingly switched on and didn't spare any effort to please us and meet our requirements. The Manager, Adrian, was very helpful. He upgraded us to a suite when we showed displeasure at the room originally alloted for us. The Hotel is very old but they have maintained it exceedingly well. It was very gratifying to stay in such an old property.
The Hotel needs to consider increasing the dishes at breakfast and add vegetarian and vegan dishes as well.
general style / deco of the hotel beds were very comfortable and it was lovely and quiet artwork was superb breakfast was really good
bathrooms somewhat out of date and some carpets look worn. as hotel guests I would have appreciated receiving a table in the restaurant. no effort was made to really accommodate us. we were given the option to take a table at 1800 and leave at 1945 - totally unacceptable on a Saturday. as a consequence we had to go searching for another restaurant. Most upper-end restaurant were booked out so we ended up at a a pizza restaurant! just great.
The room was clean, great timber walls, decent mattress, good breakfast, fast wifi
Bathroom was a bit dated for a 4 star and there was no temperature control in the room
Very comfortable bed and duvet
The photographs on the web site are misleading. They create an impression of excellent service which was not available and also of a beautiful hotel whereas the reality is very different. The receptionists were totally indifferent to guests needs and did not offer to get assistance with luggage etc despite the website showing a doorman. The breakfast is not served in the panelled dining room but in a dingy badly lit room. Over cooked hot food was available but an omelette for instance would be added to your bill. This hotel is apparently the best in Chur so I hate to think what the others are like. The management only appeared when there were local businesses attending meetings but didn’t interact with the other paying guests. They respond with a standard response to any criticism rather than deal with the issues. Other guests who booked this hotel were similarly disappointed and checked out early. You have been warned
With a stay at Romantik Hotel Stern in Chur, you'll be just steps from St. Regula Church and Gigerplatz. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
based on 961 reviews
Things to Know
- Accessible parking
- Friendly atmosphere
- Great menu
Policies vary by room type and provider.
Reviews about Romantik Hotel Stern
Most Popular Landmarks
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|Thal St Gallen-Altenrhein||43.8 mi|