Pros (+) The pool was amazing, the staff was super helpful and friendly .
4 stars
Holiday Inn Guatemala
1a Avenida 13-22 Zona 10, Guatemala City 01010, Guatemala
Guatemala City, Guatemala
See location+502 2421 0000Photos of Holiday Inn Guatemala
Overview
Located only 4.5 kilometers away from La Aurora International Airport (GUA) in the vibrant Zona Viva, offering access to the entertainment and business district. Explore our restaurant Los Comensales which you can find excellent cuisine. Corporate travelers appreciate that we offer 200Mbps complimentary Wi-Fi access and event space to host business meetings and company gatherings. Unwind in our renovated rooms. Our Fitness Center and our outdoor pool gives you a great space to enjoy and relax in the middle of the city.
Latest deals for Holiday Inn Guatemala
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Holiday Inn Guatemala
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Adapter
- Air-conditioned
- Towels/sheets (extra fee)
General
- Family rooms
- Seating area
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
- Storage available
Accessibility and suitability
- Increased accessibility
- Elevator
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
- Private entrance
Bathroom
- Raised toilet
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Parking and transportation
- EV charging station
- Airport shuttle (surcharge)
- Free parking
- Private parking
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Kitchen
- Tea/coffee maker
- Coffee machine
- Kitchenette
Outdoor
- Terrace/Patio
- Grill
- Balcony
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Pool and spa
- Outdoor pool
- Sauna
Things to do
- Gift shop
- Beauty salon
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Holiday Inn Guatemala
8.9
Very good
1478 verified ratings
Wonderful
897
Very good
234
Good
186
Okay
54
Fair
42
Mediocre
13
Poor
52
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, with many highlighting the friendly staff and good amenities. However, several reviews pointed out issues with service quality, particularly regarding the breakfast and the need for renovations. Overall, while there are positives, improvements are needed in certain areas.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.9 out of 10
311 reviews
9.8 out of 10
6 reviews
7.8 out of 10
8 reviews
9.1 out of 10
2 reviews
All reviews
Pros (+) Hotel was clean and quiet.
Cons (-) Breakfast wasn't included with my reservation and it also wasn't worth the price. There's a way better and cheaper restaurant right next door.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers an outdoor pool, sauna, fitness center, and a beauty salon. Additionally, it provides an airport shuttle service, free parking, and a gift shop on-site.
Is parking available at the hotel?
Yes, the hotel offers free parking and has an EV charging station available.
How is the food quality at the hotel?
Guests have praised the breakfast buffet and the restaurant's menu options. However, some have mentioned that the coffee quality could be improved.
How clean are the rooms at the hotel?
Guests have consistently mentioned the clean and peaceful environment of the hotel. However, some have expressed concerns about noise from nearby bars and the lack of soundproofing in the rooms.
What can guests expect from the customer service at the hotel?
The hotel staff is known for being friendly, professional, and multilingual. However, some guests have expressed dissatisfaction with the service, particularly related to breakfast charges and room allocation.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room with a Fridge
Some guests were able to request a mini fridge for their room, which can be convenient for storing snacks and beverages.
Consider Noise Levels
Some rooms may be affected by outside noise, especially if there are events or live music nearby. Guests sensitive to noise may want to inquire about quieter room options.
Verify Shuttle Service
If relying on the hotel's shuttle service, it's advisable to confirm its availability in advance, as some guests encountered issues with the shuttle not being operational despite being advertised.
Check Pool Availability
Before booking, it's recommended to verify the status of the pool, as some guests were surprised to find it closed during their stay.
Inquire About Breakfast Inclusions
Despite some conflicting information, it's advisable to clarify the breakfast inclusions, as some guests were disappointed to find out that breakfast was not included despite initial expectations.
Opt for a City View Room
Guests have enjoyed the city views from their rooms, so requesting a room with a city view could enhance the overall experience.
Be Mindful of Noise from Nearby Establishments
Some rooms may be affected by noise from nearby bars or venues, so guests sensitive to noise should consider this when selecting a room.
Confirm Airport Shuttle Service
If relying on the hotel's airport shuttle, it's advisable to confirm its availability and any associated charges to avoid any inconvenience.
Check for Bathtub Availability
Guests who prefer bathtubs for relaxation should inquire about the availability of this feature in the room, as some rooms only offer showers.
Verify Vegetarian Breakfast Options
Guests with dietary preferences should confirm the availability of vegetarian breakfast options, as some guests noted a lack of such choices.
Location
1a Avenida 13-22 Zona 10, Guatemala City 01010
What's nearby
- El Obelisco0.4 mi
- Parque Zoológico La Aurora0.7 mi
- Francisco Marroquin University0.8 mi
- Museo Ixchel del Traje Indígena0.9 mi
- Museo Popol Vuh0.9 mi
- Museo de Arqueología y Etnología0.9 mi
- Torre del Reformador0.9 mi
- Estadio Nacional Mateo Flores1.8 mi
- Centro Cultural Miguel Ángel Asturias1.9 mi
- Universidad del San Carlos de Guatemala2.5 mi
- Plaza de la Constitución2.9 mi
- Catedral Primada Metropolitana de Santiago2.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 1:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn Guatemala
Low season | May |
|---|---|
High season | March |
Average price (weeknight) | $150 |
Average price (weekend night) | $126 |
When to book a room at Holiday Inn Guatemala
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Holiday Inn Guatemala
FAQs when booking at Holiday Inn Guatemala
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Guatemala CityGood to know
Value for money | 8.5 |
|---|---|
Distance to city center | 2.5 mi |
Nearest Airport | Guatemala City La Aurora |
Distance to airport | 1.4 mi |