Cons (-) They claim the beds are queen, but I'm sure they are smaller.
3 stars
Courtyard by Marriott Guatemala City
1 Avenida 12-47, Zona 10, Guatemala City 01010, Guatemala
Guatemala City, Guatemala
See location+502 2225 2500Photos of Courtyard by Marriott Guatemala City
Overview
Settle into contemporary style at Courtyard Guatemala City, where you can enjoy a masterful blend of comfortable accommodations and a convenient location. Located in Zona 10, our hotel puts you a short drive from the Aurora Zoo and the U.S. Embassy. Once you arrive, soak up our unique decor with state-of-the-art architecture and a plant-focused outdoor patio, which puts a new spin on traditional travel accommodations. Hungry? Treat your taste buds to a delicious dish from Centro, located right on site. When it's time to retreat to relaxation, our stylish rooms and suites will make you feel right at home with complimentary high-speed Wi-Fi, oversized windows and luxurious bedding. We also feature a 24-hour fitness center with cardio equipment and weights, perfect for those who prefer to break a sweat before they slip into sweet dreams. Step up your vacation with a refreshing stay at Courtyard Guatemala City.
Amenities at Courtyard by Marriott Guatemala City
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Shuttle service (free)
- Business center
- Wi-Fi available in all areas
- Cable or satellite TV
- Free toiletries
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Dining
- Packed lunches
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
Bathroom
- Shower
- Toilet
- Toilet paper
- Private bathroom
General
- Family rooms
- Solarium
- Soundproof rooms
- Storage available
Parking and transportation
- Shuttle service (free)
- Airport shuttle (surcharge)
- Private parking
Accessibility and suitability
- Increased accessibility
- No smoking
- Pets not allowed
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Family friendly
- Cribs available
- Kids meals
- Kid-friendly buffet
Media and entertainment
- Shared lounge/TV area
- Cable or satellite TV
Outdoor
- Terrace/Patio
- Garden
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Courtyard by Marriott Guatemala City
9.0
Wonderful
306 verified ratings
Wonderful
214
Very good
47
Good
22
Okay
10
Fair
4
Mediocre
2
Poor
7
Summary of reviews
Guests say
Guests appreciated the friendly and helpful service from the staff, especially noting the positive experiences with the front desk. However, many reviews pointed out issues with cleanliness and outdated rooms, indicating a need for renovations. The location was considered average, with some guests finding it sterile, but others enjoyed the views from newer rooms.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Pros (+) Newer rooms, such as those on the 18th floor with no carpet, great views and excellent beds. Plus the staff is very likable and helpful. Their complimentary airport shuttle is great, I accompanied my wife to her 1am flight and the driver returned after she was checked in to take me back to the hotel. I didn't even have to ask, he offered ti do as soon as he heard what our plans were.
Cons (-) The rooms with carpeting (sorry, even newer carpeting is gross). They also have some rooms with no view at all, in fact we were initially given a room for an earlier stay that had all the exterior glass frosted, so you could see NOTHING. We asked for a different room (on 18) which they happily provided. - I suggest asking for the 18th floor when you make your reservation. They are currently remode...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's food quality?
The restaurant offers a good variety for dinner, and the breakfast, while needing some more variety, is just okay. The dinner options are convenient if you're tired, and the staff at the restaurant are welcoming.
How are the beds at the hotel?
The beds are comfortable and the rooms are quiet, providing a good night's sleep. The rooms are spacious and well-appointed, with a true king-size bed and the ability to log into your Netflix account on the TV.
Is parking available at the hotel?
Yes, the hotel offers private parking and an airport shuttle service for an additional charge. However, it's important to note that the AC was not cool enough in some rooms, and maintenance may be required.
What is the hotel's cleanliness like?
The hotel is very clean and modern, with daily housekeeping and enhanced cleaning protocols in place. The rooms are well-maintained and sparkling clean, providing a comfortable and safe stay.
How is the customer service at the hotel?
The staff are very nice, helpful, and exceptionally kind. They go the extra mile to ensure a pleasant stay, and the airport shuttle driver, Viny, is particularly wonderful. However, some guests found the front desk staff to be less welcoming.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Quiet Room
Guests recommend requesting a quiet room for a peaceful stay, especially if noise is a concern.
Consider Room Location
Some guests suggest choosing a room on a higher floor to enjoy better views and a quieter environment.
Check Airport Shuttle Details
Clarify the airport shuttle service details in advance to avoid any unexpected charges or misunderstandings.
Explore Nearby Dining Options
Take advantage of the hotel's location near various restaurants and a shopping mall for convenient dining and entertainment.
Verify Breakfast Inclusions
Confirm the details of breakfast inclusions to manage expectations, as some guests found the variety to be limited.
Enjoy Modern Amenities
Appreciate the modern amenities such as the 24/7 gym, Netflix access, and reliable Wi-Fi for a comfortable stay.
Request Room Preferences
If specific room features are important, consider requesting them in advance, such as a room with a view or a quiet location.
Consider Transportation Options
Explore nearby attractions and transportation options, such as the availability of an airport shuttle or proximity to key landmarks.
Address Noise Concerns
If noise from surrounding areas is a potential issue, guests recommend discussing this with the hotel staff to find a suitable solution.
Manage Expectations for Breakfast
While some guests found the breakfast to be great value for money, others found the variety to be limited, so it's advisable to manage expectations accordingly.
Location
1 Avenida 12-47, Zona 10, Guatemala City 01010
What's nearby
- El Obelisco0.4 mi
- Francisco Marroquin University0.7 mi
- Parque Zoológico La Aurora0.7 mi
- Museo Ixchel del Traje Indígena0.8 mi
- Museo Popol Vuh0.9 mi
- Torre del Reformador0.9 mi
- Museo de Arqueología y Etnología1 mi
- Estadio Nacional Mateo Flores1.8 mi
- Centro Cultural Miguel Ángel Asturias1.9 mi
- Universidad del San Carlos de Guatemala2.6 mi
- Plaza de la Constitución2.9 mi
- Catedral Primada Metropolitana de Santiago2.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Courtyard by Marriott Guatemala City
Low season | December |
|---|---|
High season | September |
Average price (weeknight) | $199 |
Average price (weekend night) | $152 |
When to book a room at Courtyard by Marriott Guatemala City
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Courtyard by Marriott Guatemala City
FAQs when booking at Courtyard by Marriott Guatemala City
Nearby hotels and places to stay
Closest
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See most recommended stays in Guatemala CityGood to know
Value for money | 8.8 |
|---|---|
Distance to city center | 2.4 mi |
Nearest Airport | Guatemala City La Aurora |
Distance to airport | 1.4 mi |
Everything you need to know for your stay in Guatemala City
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