|"Great staff and perfect location."||(in 42 reviews)|
|""Everything was beautiful, nice view.""||(in 11 reviews)|
|"Clean and spacious rooms."||(in 43 reviews)|
|"No option with complimentary break fast"||(in 1 review)|
|"and the worst part : mediocre customer service!"||(in 9 reviews)|
|"The whole hotel was under maintenance."||(in 15 reviews)|
|spacious room||in 145 reviews|
|great staff||in 105 reviews|
|awesome location||in 104 reviews|
|close to the airport||in 63 reviews|
|comfortable hotel||in 59 reviews|
|breakfast included||in 45 reviews|
|room service||in 42 reviews|
|bed was very comfortable||in 41 reviews|
|shuttle service||in 37 reviews|
|great view||in 28 reviews|
|food was good||in 22 reviews|
|tv channels in english||in 16 reviews|
|guatemala city||in 8 reviews|
|next day||in 6 reviews|
|free airport||in 3 reviews|
|complimentary break fast||in 2 reviews|
I like the lobby but that is not useful to a guest
The shower was very dirty I ask to change room, it seem they don’t care about the cleanliness. They changed me room but the put me in the 3rd floor where is near to meeting rooms and the entrance and exit of the waiters, very noisy. Very bad for a Radisson it seem they don’t keep a stardard. The staff was nice. The space in the room is good but should be clean. The beds no to much comfortable.
I made reservation through Kajak. When I got there they did not have it in the system. Fortunately I had the reservation in my iPhone. She kept telling me they did not have a reservation for me. When I asked if they had a room available she kept on answering they did not have a reservation. I had to be very assertive and told her to call her superior for if they had a room they should accommodate me and figure things out later with the booking information I gave them in plain email confirming. Now it is a good thing Spanish is my native language and I pursued this politely but forcefully. She did not want to give me a room when they had plenty available. Finally, she called her supervisor after setting me aside for a while and not attempting to solve the problem. I had valid passport, credit card and reservation in hand. When she finally called her boss, she told her to take care of me right away. Why the attitude and stubborness I do not know.
Recently refurbished, Radisson Hotel & Suites Guatemala City provides modern 4-star accommodation in Guatemala City. It has a fitness center, as well as a Jacuzzi, free Wi-Fi and a rooftop terrace.
There are a variety of amenities on offer to guests of the resort, such as an express check-in and check-out feature, 24-hour room service and meeting facilities. It has babysitting services, a currency exchange and a reception that operates 24 hours a day.
Radisson Hotel & Suites Guatemala City's 130 elegant rooms offer a refrigerator, a mini bar and a flat-screen TV, plus all the essentials required for a comfortable stay. Each includes a private bathroom with a hair dryer and a shower.
The resort's in-house eatery is an ideal option for those wishing to dine in. Each evening, guests can relax in the comfortable lounge bar.
La Aurora International Airport is a 15-minute drive from Radisson Hotel & Suites Guatemala City. Guests can also discover Santa Catalina Arch.
based on 930 reviews
Policies vary by room type and provider.
Radisson Hotel & Suites Guatemala City is extending its cancellation policy for all reservations booked with a check-in date until June 30, 2020. For more information, visit the Radisson Response to COVID-19 page.
Radisson Hotel & Suites Guatemala City is located at 1a Avenida 12-46 Zona 10, 2.4 miles from the center of Guatemala City. El Obelisco is the closest landmark to Radisson Hotel & Suites Guatemala City.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Radisson Hotel & Suites Guatemala City.
Yes, Radisson Hotel & Suites Guatemala City offers free Wi-Fi.
Yes, Radisson Hotel & Suites Guatemala City offers free parking.
Yes, Radisson Hotel & Suites Guatemala City offers free airport shuttle service.
Radisson Hotel & Suites Guatemala City is 1.4 miles from Guatemala City La Aurora.
No, Radisson Hotel & Suites Guatemala City does not have a pool onsite.
Radisson Hotel & Suites Guatemala City has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.