Services and conveniences
Accessibility and suitability
Dining
Health and safety
Basics
Laundry
Parking and transportation
General
Pool and spa
Bathroom
Workspace
Things to do
Fitness
Media and entertainment
Outdoor
Bedroom
Family friendly
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's customer service?
The staff at the hotel are friendly, professional, and helpful, ensuring a pleasant stay for all guests.
How are the beds at the hotel?
The beds at the hotel are described as comfortable, spacious, and clean, providing a restful night's sleep.
Is the hotel's cleanliness up to standard?
Guests have praised the hotel's cleanliness, describing the rooms as spacious, clean, and well-equipped.
What are the dining options like at the hotel?
The hotel offers a great breakfast buffet and in-house dining options, ensuring a satisfying dining experience for guests.
When is the best time to visit the hotel?
The hotel is an ideal place to stay, especially during the low season in August and the high season in November, offering a comfortable and safe experience.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the city and volcanoes comes highly recommended.
Consider Low Season Travel
August is considered the low season, which could mean fewer crowds and potentially better rates.
Explore Nearby Attractions
The hotel is conveniently located near various attractions such as El Obelisco, Francisco Marroquin University, and Parque Zoológico La Aurora, making it easy to explore the area.
Check Room Amenities
Some guests noted that the rooms were spacious and clean, with comfortable beds and modern facilities. However, a few mentioned maintenance issues, so it may be advisable to check the room thoroughly upon arrival.
Take Advantage of the Rooftop
Guests enjoyed the rooftop terrace and hot tub, providing a relaxing way to unwind while enjoying panoramic views of Guatemala City.
Be Mindful of Noise
Some guests reported noise disturbances, particularly from nearby nightlife and maintenance work. Light sleepers may want to prepare accordingly.
Consider Transportation Options
The hotel offers a free airport shuttle, which can be convenient for travelers. However, it's advisable to confirm the shuttle schedule in advance.
Enjoy the Breakfast
Many guests praised the breakfast buffet, highlighting the variety of food options and the quality of the meals. It's recommended to take advantage of this offering during your stay.
Engage with the Staff
Several guests appreciated the helpful and friendly nature of the hotel staff. Engaging with them for recommendations and assistance could enhance the overall experience.
Check for Special Offers
Depending on the time of booking, there may be special offers or packages available, so it's worth exploring these options to potentially enhance your stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
March | August | $147 | $108 |
Cheapest month to stay with an average 27% drop in price. | Most expensive month to stay with an average 41% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.7 | 2.4 mi | Guatemala City La Aurora | 1.4 mi |
