Pros (+) Staff, Ana at reception...
Cons (-) All was PERFECT...
5 stars
The Westin Camino Real, Guatemala
Calle Camino Real 0-20, Zona 10, Guatemala City 01010, Guatemala
Guatemala City, Guatemala
See location+502 2333 3000Photos of The Westin Camino Real, Guatemala
Overview
Located in Guatemala's most exclusive and modern district, minutes from local shopping, upscale restaurants, shopping galleries and entertainment. The Westin Camino Real, Guatemala is a stylish hotel and convention complex. Guests will enjoy our location, convenient to business and local culture. Offering a variety of services to make your stay more relaxing, guests will leave The Westin Camino Real, Guatemala feeling refreshed and reinvigorated. Spend the day by our outdoor heated pool, enjoy a game of tennis or squash, or renew your body and mind in our state-of-the-art fitness center. Use our business center to take care of any last-minute details for that perfect event.Our 279 guest rooms are beautifully appointed, featuring a classic European décor. Contemporary amenities include satellite television and dual-line telephones.
Latest deals for The Westin Camino Real, Guatemala
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at The Westin Camino Real, Guatemala
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Coffee shop
- Free parking
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
General
- Executive lounge access
- Interconnected room(s) available
- Lockers
- Pool view
- Storage available
- Slippers
- Sofa
- Soundproof rooms
- Telephone
- Carpeted
- City view
Dining
- Grocery deliveries
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shared bathroom
- Shower
- Shower cap
- Additional bathroom
- Bathtub
- Toilet
Accessibility and suitability
- Hypoallergenic
- No smoking
- Pets not allowed
- Designated smoking area
- Increased accessibility
- Elevator
Pool and spa
- Spa
- Outdoor pool
- Spa and wellness center
- Massage
- Sauna
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
Parking and transportation
- Free parking
- Private parking
- Airport shuttle
Kitchen
- Kitchen
- Refrigerator
- Coffee machine
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Gift shop
- Casino
- Beauty salon
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Fitness
- Fitness center
- Tennis
- Squash
Bedroom
- Alarm clock
- Wardrobe or closet
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Garden
Reviews of The Westin Camino Real, Guatemala
9.2
Wonderful
513 verified ratings
Wonderful
340
Very good
57
Good
45
Okay
26
Fair
19
Mediocre
11
Poor
15
Summary of reviews
Guests say
Guests appreciated the amazing breakfast and some aspects of cleanliness and location. However, many reviews highlighted issues with room quality, service, and value for money, indicating that several guests felt they overpaid for their stay. The hotel seems to need improvements in its facilities and staff knowledge.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
9.2 out of 10
159 reviews
8.7 out of 10
6 reviews
8.5 out of 10
2 reviews
9.5 out of 10
1 review
8.8 out of 10
5 reviews
All reviews
Pros (+) Very convenient. Close to the airport. Great shuttle service
Cons (-) Beds. Could be a little cleaner.
Pros (+) Nice place. Close to the airpor.
Cons (-) My bed was terrible.
Pros (+) Cleanliness and overall luxury and value.
Pros (+) The lobby, and bathroom was beautiful.
Cons (-) I wasn't able to reach the front desk overnight.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The hotel is perfect for a visit in September, which is the high season, and December, the low season.
How is the quality of the beds at the hotel?
The beds are very comfortable, ensuring a good night's sleep during your stay.
Is parking available at the hotel?
Yes, the hotel offers free parking for added convenience during your visit.
What can I expect from the food quality at the hotel?
The hotel offers a delicious breakfast buffet and excellent room service food, ensuring a delightful dining experience.
How is the cleanliness and customer service at the hotel?
The hotel is well-maintained and offers friendly and accommodating staff, ensuring a delightful and comfortable stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Shuttle Service
Guests appreciated the hotel's shuttle service, which was described as great. Consider using this convenient service for transportation.
Check Room Amenities
Some guests noted that certain room amenities, such as slippers and cotton swabs, were not provided. It may be helpful to confirm the availability of these items with the hotel before your stay.
Explore Nearby Attractions
The hotel's location was praised for its proximity to various attractions, including El Obelisco and Parque Zoológico La Aurora. Take advantage of these nearby sights during your stay.
Be Mindful of Elevator Availability
A few guests mentioned issues with elevator availability. It might be helpful to inquire about this and request a room on a floor that aligns with your mobility needs.
Consider Feedback on Breakfast Crowds
Some guests experienced overcrowding and delays during breakfast service. To avoid this, consider arriving at the breakfast area during off-peak hours.
Verify Hot Water Availability
A guest reported an issue with hot water availability. It may be advisable to confirm the status of hot water in the rooms, especially if this is a priority for your stay.
Double-Check Room Requests
One guest mentioned a discrepancy with their room request. It could be beneficial to double-check and confirm any specific room requirements or upgrades before arrival.
Inquire About Restaurant Options
Some guests found the hotel's restaurant service lacking. Consider exploring nearby dining options for a diverse culinary experience during your stay.
Confirm Front Desk Knowledge
A few guests noted issues with front desk staff knowledge. If you have specific inquiries or requests, it may be helpful to confirm the staff's familiarity with the hotel's facilities and services.
Location
Calle Camino Real 0-20, Zona 10, Guatemala City 01010
What's nearby
- El Obelisco0.3 mi
- Parque Zoológico La Aurora0.7 mi
- Francisco Marroquin University0.8 mi
- Museo de Arqueología y Etnología0.9 mi
- Museo Ixchel del Traje Indígena1 mi
- Museo Popol Vuh1 mi
- Torre del Reformador1 mi
- Estadio Nacional Mateo Flores1.9 mi
- Centro Cultural Miguel Ángel Asturias2 mi
- Universidad del San Carlos de Guatemala2.5 mi
- Museo Miraflores3 mi
- Plaza de la Constitución3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 1:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Westin Camino Real, Guatemala
Low season | August |
|---|---|
High season | February |
Average price (weeknight) | $241 |
Average price (weekend night) | $152 |
When to book a room at The Westin Camino Real, Guatemala
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at The Westin Camino Real, Guatemala
FAQs when booking at The Westin Camino Real, Guatemala
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Closest
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See most recommended stays in Guatemala CityGood to know
Value for money | 8.8 |
|---|---|
Distance to city center | 2.6 mi |
Nearest Airport | Guatemala City La Aurora |
Distance to airport | 1.3 mi |
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