Hotel el Mesón, Guatemala

The staff at Hotel El Mesón Guatemala are known for being super kind, helpful, and friendly. They are very warm and welcoming, and the hotel is pet-friendly, which is great for animal lovers.

The rooms are described as clean and fully equipped, with a fully equipped kitchen and a pool. The hotel is away from the main buzz of the Zona de Hoteles, providing a peaceful and clean environment for guests.

The hotel is located in a very authentic area, and it's very close to a bus to Antigua. Additionally, there is a huge street market just a short walk away, providing a unique and vibrant local experience.

While the staff and location are praised, some guests have expressed concerns about the safety of the area, particularly at night. It's important for visitors to be aware of their surroundings and take necessary precautions.

The hotel provides good Wi-Fi, a terrace, and a bar/lounge for guests to relax and enjoy. Additionally, the hotel offers laundry facilities and a laundry service, ensuring convenience for guests during their stay.

Some guests reported that rooms facing the street can be noisy, especially in the morning. Requesting a room away from the street might ensure a quieter stay.

A large street market is located across the highway, approximately a 6-8 minute walk away. Guests can explore and experience the local culture and find unique items.

While the hotel is close to a police station, some guests felt the area was not safe at night due to the presence of drug dealers, users, and prostitutes. It's advisable to exercise caution when venturing out after dark.

The hotel is pet-friendly, which is great for guests traveling with their furry companions. However, some guests mentioned encountering prostitutes and heavily intoxicated individuals near the hotel, which could be a concern for pet owners.

Some guests received free room upgrades, enhancing their overall experience. It might be worth inquiring about potential upgrades during the booking process or at check-in.

The hotel offers an airport shuttle service for a surcharge, which can be convenient for guests needing transportation to and from the airport. It's advisable to inquire about this service in advance.

The hotel is close to a bus stop for travel to Antigua, providing guests with convenient access to public transportation for exploring the area.

Some guests had issues with payment, as the hotel did not accept card payments and locked their rooms when payment was delayed. It's recommended to confirm payment methods and terms during check-in to avoid any inconvenience.

The hotel features a terrace, providing a pleasant outdoor space for guests to relax and enjoy the surroundings. It's a great spot for unwinding after a day of exploration.

While the hotel offers a comfortable stay, some guests found the rooms to be noisy, particularly in the morning. Bringing earplugs or requesting a quieter room might enhance the overall sleeping experience.