Cleveland Hotels

Only one available wall outlet outside of the bath room. The floor lamp failed to work. Just a place to crash after a long drive

I don't mind pet fee, but each night? For a two night stay.

The location is convenient - just off the exit and around the corner.

It was clear there had been extensive water damage as the ceiling was roughly patched and still stained (if I could attach photos, I would). No toilet paper in bathroom. Room phone was dead - no dial tone, had to use cell phone and call main number to reach the front desk. Tile floors were cracked and uneven when you step out of the elevator (caution: wet floor sign posted). The gap in the door jam is so large, they stick your receipt through there instead of UNDER the door in the morning. I told the front desk about it in the morning, but they literally just said "OK". Would NOT return. Ever. I could/should have refused to stay and gone to find another hotel, but the truth is I had been on the road by myself for 12 hours with 2 small children and we were exhausted. I figured we could just sleep for a bit and get out early the next morning. I didn't feel that we were in any danger, it was just gross and not worth the $, so we sucked it up for a night.

It needs an upgrade very bad. A facelift would help tremendously. The staff was mediocre. All of the vendings were sold out and the laundry facility needed cleaning.

Great location, clean, friendly staff!

No bananas.

Absolutely loved the staff. They were super friendly. Will definitely consider this hotel again.

There was some damage in the room. I was just extremely worried it caused the damage was done before we got there and the staff was unaware of it. My fear was I would be charged for it.

Nice staff

Mediocre breakfast

the room was much larger than I expected and compared to comparable rooms at other hotels

had some trouble understanding hotel manager due to accent

The room was clean, and the hotel was extremely clean and the hotel staff was great.

Nothing.

Room was clean and quiet. Also, our room had a little fridge and microwave which was a nice bonus. Good selection of breakfast items.

Workout room was tiny. Treadmill wasn't very stable.

near the interstate

no

Smell all around the room, even though I chose non smoking room.

Close to interstate,

No pool

Staff was very nice and helpful.

Breakfast bagel was very stale.

I arrived very late at night for a one night stay. I found the hotel to be neat, clean and comfortable. Breakfast was good. No issues. I would stay again. This hotel is suitable for family or business trips.

N/A

Very clean, nice gym, nice staff, very smooth check-in and -out procedure. Room size perfect. Large parking lot.

Wardrobe too small for longer business trip. No heat in Bathroom. More fruits and vegetables for breakfast would be nice. Rooms quite clariaudient. Constant Wi-Fi reload needed to keep the net available, had to use different browsers. Water preasure in shower too low.

Dirty room. Rude staff

Room appeared neat and clean, in good condition.

Loud highway noise; location very close to busy highway frequented by large trucks.

Mattress was Fantastic!

Night Audit/ Front Desk agent was asleep! Absolutely Unacceptable. Toilet wouldn't flush correctly. Left floaters.

The only thing that made the stay enjoyable was the American man who was at the front desk early in the morning. He was super nice and sweet.

The room was disgusting. There was a cup of water with a cigarette in it left on the dresser. Idk the last time the bathroom was truly cleaned with proper cleaning supplies. There was a bug crawling on the wall that ended up on one of our pillow