Cleveland Hotels

The rate was too high for the service of this hotel. You have given us better hotels for this price.

The staff was very accommodating.

I would not rate this as a 2-star hotel.The room had a terrible odor, only outside entrance to upstairs, no elevator, tv was old, no tissues, no laundry bag. The blankets were thin. I was very disappointed. Breakfast was not very good.

easy access to 75 hwy. clean room, friendly staff

outdoor pool, no restaurants nearby.

Convenient location with lots of close places to eat.

air conditioner / heater fan is noisy and needed to be run because of road noise from the interstate which was worse.

the people were friendly

No

Large ground floor public area with comfortable, useable spaces and coffee and hot chocolate to greet us; comfortable room with great beds. Convenient to the interstate, but very quiet inside.

The location was perfect -- right on my way and easy to find. The room was neat, clean, and well equipped. (Even had a microwave and mini-fridge.)

Either there was not a free breakfast, or the desk clerk forgot to mention it. (Of course, it was my fault that I didn't remember to ask her about it.)

They hung face towels above the toilet..towels on tub fell on wet floor

This hotel was terrible. The staff was horrible. The desk clerk did not know what she was doing and could not get anything straight.

Nothing really

The staff, they gave me the wrong room and then blamed it on priceline. They placed us between 2 rooms that were non smoking and my husband and myself could not breath. just not a great place to stay. Bus in the pool could not even swim.

The location was the only good thing I can say about this hotel.

They have customers that are extended stay. While we were there, the police where called at 2:00 am cause one guest was threatening to shoot another.

Staff cooperation

Was not as advertised on priceline site. rooms were not clean and has such a smoke odor that we were gagging. Hard to exit to main road

Pool

I was charged twice for the hotel I should have to pay that I'll never use this site agin

Hotel Staff were very friendly and accomodating.

I wish I knew ahead of time about the steep mountain entrance.

The view

There were key amenities missing/not available during stay; WI-fi intermittent at best (definitely not high speed), No business center, continental breakfast not served day of stay, restaurant not open. Room missing washcloths and iron.

Locations is great. Easy to get to being just off 75 and very close to numerous shopping and dining areas.

The cleanliness of the room was less than desirable. There were food crumbs from a previous occupant and a pair of pajamas on the floor behind the chair. A little more effort from the cleaning staff could go a long way towards the reputation of hotel.

Price & location

Poor breakfast, average rooms, poor exercise facility.

Awesome hotel staff! Great breakfast, comfortable beds!

only complaint was the heater wasn't working great. However, We did not bring it to the front desks attention until check out due to exhaustion. Feel confident they would have fixed if we had mentioned earlier.

I liked the location.

I was put in a handicap room and was told that's all that was available. The bathroom had hair all over it and hair in the bed. Did not leave enough towels for 2 guest. Just left 1 set. We also had ants in our room.

Nothing

This was the dirtiest motel that I've ever been unfortunate enough to stay at.

The room was filthy- had to wear shoes just to walk on carpet or socks turned black!! Showered as soon as I got home!

The room was nice and the beds were very comfortable.

Comfortable room and good breakfast. Helpful staff.

The hotel was great. My only displeasure was the fact that the rate charged to me from Pricleine was not the rate the hotel showed me when I got a receipt. I called Priceline back when I arrived home to ask for the difference to be credited back to card

I came to check in, the staff barely entered my name and my keys were already on the counter! Quickest check in I've ever experienced, very nice after my 10 hour drive!

The hot water was set at a really high temperature. I had a 4 year old with me, and she generally likes to play with the water settings, we didn't have an incident because I showered first, so I knew how hot it could get!

Location is very good. easy to get highway, and very quirt.

no.

The rooms were very nice. Almost like they weren't hotel rooms.

Parking was hard to find.