Pros (+) There was a good variety for breakfast. The pool was clean along with the area around the pool. The staff was friendly and helpful. The room was clean.
2 stars
Fairfield Inn & Suites by Marriott Cleveland
2815 Westside Drive Northwest, Cleveland, TN 37312, United States
Cleveland, TN
See location+1 423 664 2501Photos of Fairfield Inn & Suites by Marriott Cleveland
Overview
Enjoy your Tennessee travel experience at the Fairfield by Marriott Cleveland TN. We are conveniently located off I-75 at exit 25 just minutes from many of the area's largest companies including Mars, Resolute, Wacker, Duracell, Whirlpool and Southeastern Industrial Park. Perry Stone Ministries, Church of God headquarters, Lee University and Cleveland State Community College are also just minutes away. Be sure to visit the Cleveland Greenway, local wineries, live country music nightlife, and historic downtown with local shopping and galleries. The outdoor enthusiast will enjoy mountain hiking trails and the Ocoee River featuring class III-V rapids. Start your mornings with a complimentary hot breakfast buffet. Rest easy in our guest rooms offering comfortable beds, a large work desk, coffee station, microwave and a mini-fridge. Fairfield by Marriott Cleveland also features free, complimentary WiFi, an indoor swimming pool, fitness center, guest laundry and a business center.
Amenities at Fairfield Inn & Suites by Marriott Cleveland
- Indoor pool
- Fitness center
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Trash cans
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Mini-market on site
- Express check-out
- 24hr front desk
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Elevator
- No smoking
- Pets not allowed
General
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Storage available
Bathroom
- Hairdryer
- Toilet
- Private bathroom
- Walk-in shower
Pool and spa
- Indoor pool
- Sauna
- Pool towels
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Dining
- Microwave
- Refrigerator
- Coffee machine
Family friendly
- Babysitting or child care
- Cribs available
- Complimentary breakfast
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Bedroom
- Wardrobe or closet
Fitness
- Fitness center
Reviews of Fairfield Inn & Suites by Marriott Cleveland
7.8
Good
193 verified ratings
Wonderful
107
Very good
23
Good
25
Okay
9
Fair
12
Mediocre
4
Poor
13
Summary of reviews
Guests say
Guests appreciated the cleanliness of the rooms and the friendliness of the staff. However, many reviews mentioned that the rooms were small and the bed comfort was lacking. The breakfast options received positive remarks, but some guests noted issues with bathroom cleanliness and noise from the freeway.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8.6 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the common amenities provided by the hotel?
The hotel offers a variety of amenities including free parking, complimentary breakfast, an indoor pool, a fitness center, and a business center.
What can I expect from the hotel's breakfast?
Guests can enjoy a good hot breakfast with a nice selection. However, some guests have mentioned a very small amount of toilet paper.
Are the beds comfortable at the hotel?
Several guests have found the beds to be comfortable, while others have mentioned that the beds are very hard and not comfortable.
How is the cleanliness of the hotel?
Many guests have praised the hotel's cleanliness, while a few have mentioned specific issues such as a small amount of toilet paper, unclean restrooms, and noise from the highway.
What are some common concerns about the hotel?
Some common concerns mentioned by guests include the hardness of the beds, noise from the highway, unclean restrooms, and issues with the breakfast amenities.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Interstate Noise
Several guests mentioned that rooms facing the interstate experienced significant noise at night, so consider requesting a room away from the highway to ensure a quieter stay.
Check Room Amenities
Some guests reported issues with room amenities such as non-functional hairdryers and clocks. It may be helpful to double-check the functionality of these items upon check-in.
Consider Room Size
A few guests found the rooms to be smaller than expected, so if space is a priority, consider inquiring about room size options or upgrades at the time of booking.
Verify Bed Comfort
Several guests noted that the beds were uncomfortable and hard. It might be beneficial to inquire about mattress options or room changes if bed comfort is a priority.
Confirm Breakfast Availability
Some guests mentioned that breakfast items ran out before the scheduled time. To ensure a good breakfast experience, consider confirming the availability of breakfast items during your stay.
Address Noise from Highway
If you are sensitive to noise, consider bringing earplugs or a white noise machine to mitigate any potential disturbances from the nearby highway.
Double-Check Reservation Charges
A few guests reported being double-charged and facing challenges with refunds. It's advisable to carefully review your charges and keep documentation to address any billing discrepancies promptly.
Inquire About Pool and Fitness Center Status
Some guests encountered issues with the pool and fitness center, so it may be helpful to inquire about their operational status before your stay if these amenities are important to you.
Request Alternative Pillow Options
If you have specific pillow preferences or allergies, consider requesting alternative pillow options at the front desk to ensure a comfortable night's sleep.
Verify Room Maintenance
Some guests reported issues with room maintenance, such as broken thermostat covers. It may be beneficial to verify the condition of room fixtures upon check-in and promptly report any concerns to the staff.
Location
2815 Westside Drive Northwest, Cleveland, TN 37312
What's nearby
- Tinsley Park1.7 mi
- Lee University2.1 mi
- Bradley Square Mall2.1 mi
- Broad Street United Methodist Church2.3 mi
- North Cleveland Church of God2.4 mi
- St. Luke's Episcopal Church2.4 mi
- W.J. Hughes Business House2.5 mi
- Museum Center at 5ive Points2.6 mi
- Cleveland Speedway4 mi
- Tri-State Exhibition Center4.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Fairfield Inn & Suites by Marriott Cleveland
Low season | February |
|---|---|
High season | October |
Average price (weeknight) | $143 |
Average price (weekend night) | $137 |
When to book a room at Fairfield Inn & Suites by Marriott Cleveland
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Fairfield Inn & Suites by Marriott Cleveland
FAQs when booking at Fairfield Inn & Suites by Marriott Cleveland
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Value for money | 7.0 |
|---|---|
Distance to city center | 2.5 mi |
Nearest Airport | Chattanooga Lovell Field |
Distance to airport | 21.2 mi |