Cons (-) Only one available wall outlet outside of the bath room. The floor lamp failed to work. Just a place to crash after a long drive
2 stars
Quality Inn
Photos of Quality Inn
Overview
Get more for your hard-earned money at the pet-friendly Quality Inn hotel in Cleveland, TN. Nearby attractions include the Bradley Square Mall, Cleveland State Community College, Museum Center at 5ive Points and Red Clay Historical Park. Get more value with amenities like free hot breakfast, free WiFi, an outdoor pool, a free weekday newspaper and free coffee. Guest rooms include a TV, hair dryer, coffee maker, microwave, refrigerator, Q bed and more. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Pets are allowed. 15 USD per night and per pet up to a maximum of 50 pounds.
Latest deals for Quality Inn
Amenities at Quality Inn
- Outdoor pool
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Shower chair
- Hypoallergenic
- Hypoallergenic pillow
- Adapted bath
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by stairs
- Designated smoking area
- Private entrance
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Mini-market on site
- Room service
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
Bathroom
- Raised toilet
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Quiet street view
- Family rooms
- Hardwood or parquet floors
- Interconnected room(s) available
- Lockers
- Telephone
- Carpeted
- Pool view
Dining
- Minibar
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Bedroom
- Extra-long beds (> 2 meters)
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Family friendly
- Cribs available
- Kid-friendly buffet
- Complimentary breakfast
Pool
- Outdoor pool
- Pool towels
- Pool with a view
Parking and transportation
- Free parking
- Private parking
Laundry
- Iron and ironing board
- Washing machine
Health and safety
- Daily housekeeping
- Safe
Reviews of Quality Inn
7.5
Good
335 verified ratings
Wonderful
127
Very good
48
Good
52
Okay
24
Fair
22
Mediocre
15
Poor
47
Summary of reviews
Guests say
Guests expressed significant dissatisfaction with the cleanliness of the hotel, highlighting dirty rooms and unpleasant odors. Service was also a recurring issue, with many guests reporting unhelpful staff and long check-in times. However, some appreciated the comfortable beds and the hotel's convenient location, with a few noting friendly staff and good breakfast options despite the chaos during peak hours.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
7.8 out of 10
283 reviews
6.6 out of 10
35 reviews
8.8 out of 10
1 review
4.2 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the Quality Inn Cleveland?
The high season at Quality Inn Cleveland is in April, offering a great time to enjoy the nearby attractions. However, February is the low season, which might be ideal for those seeking a quieter experience.
How is the quality of the beds at Quality Inn Cleveland?
Guests have mentioned that the beds are comfortable and clean, providing a good night's sleep during their stay.
Is parking available at Quality Inn Cleveland?
Yes, Quality Inn Cleveland offers free parking, making it convenient for guests who are traveling by car.
What can I expect from the food quality at Quality Inn Cleveland?
Guests have appreciated the hot breakfast and the variety of options available, making it a satisfying start to the day during their stay.
How is the cleanliness and customer service at Quality Inn Cleveland?
While some guests have mentioned concerns about cleanliness, many have praised the friendly and helpful staff at Quality Inn Cleveland, ensuring a pleasant and welcoming experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Size
Some guests mentioned that the rooms were smaller than expected, so if space is a priority, consider inquiring about room size or upgrading to a larger room.
Check for Unpleasant Odors
Several guests reported unpleasant odors in the hotel, so it may be helpful to check for any lingering smells upon arrival and request a room change if necessary.
Verify Pet Charges
If traveling with a pet, it's advisable to confirm the pet charges in advance to avoid unexpected fees at check-in.
Noise Considerations
Guests noted that there was significant highway noise, so light sleepers may want to request a room away from the highway or bring earplugs.
Deposit Disclosure
Some guests were surprised by the deposit requirement, so it's recommended to inquire about any additional charges or deposits during the booking process.
Accessibility Needs
If accessibility is a concern, it's advisable to confirm the availability of specific amenities such as elevators, wheelchair-accessible rooms, and adapted bathrooms.
Breakfast Area Size
The breakfast area was reported to be small, so guests may want to plan their breakfast time accordingly to avoid overcrowding.
Room Cleanliness
While some guests praised the cleanliness, others reported issues, so it's recommended to inspect the room upon arrival and address any concerns with the staff promptly.
Nearby Attractions
The hotel is conveniently located near various attractions, such as Tinsley Park and Bradley Square Mall, making it easy to explore the area.
Communication with Staff
Several guests appreciated the friendly and helpful staff, so don't hesitate to communicate any needs or concerns during your stay.
Location
153 James Asbury Dr., Cleveland, TN 37312
What's nearby
- Tinsley Park1.2 mi
- Bradley Square Mall1.2 mi
- Lee University3.1 mi
- North Cleveland Church of God3.3 mi
- Broad Street United Methodist Church3.5 mi
- St. Luke's Episcopal Church3.5 mi
- W.J. Hughes Business House3.6 mi
- Museum Center at 5ive Points3.7 mi
- Cleveland Speedway5.4 mi
- Tri-State Exhibition Center6.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Quality Inn
Low season | February |
|---|---|
High season | March |
Average price (weeknight) | $86 |
Average price (weekend night) | $107 |
When to book a room at Quality Inn
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Quality Inn
FAQs when booking at Quality Inn
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
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See most recommended stays in ClevelandGood to know
Value for money | 8.1 |
|---|---|
Distance to city center | 3.6 mi |
Nearest Airport | Chattanooga Lovell Field |
Distance to airport | 22.5 mi |