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The friendliness of the staff
The staff were friendly and welcoming, the location was perfect for our Adventure Sports Event. We were surprised by the fantastic quality of food which was all freshly made and the bar area was comfy with quality plasma's and good beers We had to leave early and missed the Full English breakfast!!
Food in restaurant very very over salted
Very good location, in a peacefull rural setting. Nice resturant, friendly staff and a good sized comfortable room. Decor in the rooms was slightly depressing and we had to wait 30+ mins to get breakfast.
My room was spacious, clean with everything you could need. The staff (lady) who served breakfast was brilliant. Made sure we had everything we needed. Food was good Didnt really like having to walk from the hotel to the breakfast
Excellent value for money, and very helpful staff.
Nice and comfortable room Hotel bit difficult to find in the dark
We checked in late but there was little info on how to do this, ended up driving round and round and eventually the security guard after driving past for the third time asked who we were!
Location, cleanliness, warm welcoming staff.
Our stay was very pleasant, room comfortable, The Staff very helpful and kind., they went out of their way to give us help when needed.
Loved the whole experince, the hotel had a lovely atmosphere, we felt very comfortable and relaxed. The food was outstanding, the staff were very helpful and pleasant, the room was very comfortable(the ceiling light could do with a feather duster to get rid of the cobwebs!) the pool was warm and the steam room and sauna were lovely, wished we had been able to stay longer, we will definately go back The one and only thing which could have been better were that the cobwebs on the ceiling light could have been removed!
The staff were excellent. Room was fantastic. Will be staying here again when in the area.They do accept AMEX. Breakfast service was a little slow and hap hazard.
Really comfortable beds and a beautiful view of the Trough of Bowland from our window. There is an opportunity to use a hide in the grounds to observe wildlife. Staff were helpful and friendly, the bar was cosy with a real fire and a whisky menu! Breakfast was well cooked with a good variety of hot and cold items. Used the small swimming pool in the leisure centre.
The hotel was an unexpected surprise. The room was very comfortable with excellent views and facilities. The restaurant food and service were 1st class. I will certainly return Nothing
Main hotel was full of character and had a lovely atmosphere. Very quiet location. Well cooked food. Very friendly helpful staff My room was in an annex, had to doge the rain to get to room and the window over looked an electricity pylon
The grounds were good for our dog. The staff were friendly and kind. The food was good. The room had everything we expected. The hotel was close to our family. Beautiful view and setting for the hotel. The position of our room was unfortunate. We are both nearly seventy with a dog. Our bedroom was situated at, almost, the farthest point from the entrance. To take the dog out for his early and late walk was difficult. The long walk along an empty corridor was hard. Lovely hotel just not for the elderly. Young people young couples or business men would like it.