Hotel Alt Deutz City-Messe-Arena

Guests have found the beds reasonably comfortable during their stay.

Yes, the hotel offers parking for guests, as well as street parking nearby.

The hotel offers a bar/lounge and coffee shop, providing convenient dining options for guests.

Some guests have experienced issues with room cleanliness and smoke in non-smoking rooms, but the hotel staff are responsive to address concerns.

Visiting during the off-peak season may offer better value for money, and self-check-in is available for added convenience.

Some guests were surprised to find that the bathroom was located outside the bedroom, so if this is a concern, be sure to confirm the room details before booking.

Guests have reported issues with the check-in process, including difficulty accessing the room and confusion about key access. It may be helpful to clarify these details with the hotel before arrival.

Some guests were disappointed to find that the actual room did not match the photos they saw online. It's advisable to confirm the room features and amenities directly with the hotel to avoid any surprises.

One guest had a negative experience with a lost item, so it's important to be vigilant with personal belongings and consider using the hotel's safe or storage facilities for valuable items.

Guests reported issues with smoke in non-smoking rooms. If this is a concern, it's advisable to confirm room preferences and address any issues with the hotel staff promptly.

If you require early check-in, it's recommended to communicate this with the hotel in advance to avoid any inconvenience upon arrival.

The hotel does not have a lift to the 4th floor, so guests with mobility concerns should take this into account when selecting a room.

Some guests had challenges with communication and service, so it's advisable to ensure clear communication with the staff regarding any needs or issues during the stay.

One guest found the shared bathroom option to be unusual, so it's important to review room details carefully to ensure it meets your preferences.

Some guests experienced issues with their booking, such as being sent to another hotel. It's recommended to double-check booking details and confirm reservations with the hotel to avoid any discrepancies.