Mercure Hotel Cologne Belfortstrasse

Guests have praised the great variety and quality of the breakfast options, including waffles, fruit, cereals, English breakfast, and a wide selection of teas and coffees.

Some guests have mentioned issues with the room's cleanliness, including finding other people's hair on clean towels, and experiencing a flood in the bathroom after a shower.

Yes, the hotel offers parking facilities, but some guests have found the daily rate of 22 euros for parking to be unacceptable.

Guests have highlighted the helpfulness and professionalism of the staff, particularly the reception and bar staff, while some have mentioned experiencing rude and unhelpful behavior.

Some guests have expressed dissatisfaction with the limited availability of amenities, such as the sauna, fridge, and heating in the rooms and bathrooms, as well as the extra charges for superior rooms, bathrobes, and parking.

Some guests were surprised to find that their room was in a separate building across the street, so it's advisable to request a room in the main building to avoid inconvenience.

Some guests were disappointed with the lack of certain amenities, such as body soap in the bathroom. It's recommended to confirm the availability of essential amenities before arrival.

While the hotel is conveniently located near public transport and within walking distance to the Rhine, some guests found it a bit isolated. Consider the hotel's location in relation to your planned activities in Cologne.

Guests have noted that double bed rooms may consist of two separate single beds pushed together. It's advisable to confirm the bed configuration in advance if this is a concern.

Some guests experienced restrictions and extra charges for using the pool and sauna. It's recommended to inquire about these facilities' availability and any associated costs before booking.

The hotel consists of two buildings, and guests staying in the separate building across the street found it inconvenient to access the main facilities. Consider this when making a reservation.

Several guests reported poor Wi-Fi connectivity and slow internet speeds, particularly in the separate building. It's advisable to inquire about the Wi-Fi reliability and speed, especially if it's essential for your stay.

Some guests were surprised to find two single beds instead of a double bed in their room. It's recommended to confirm the bed type to ensure it meets your expectations.

Guests found the daily rate for parking to be high. It's advisable to inquire about parking costs in advance to factor this into your budget.

Some guests had issues with special requests, such as room configurations and amenities. It's recommended to confirm any special requests directly with the hotel to avoid misunderstandings.