Cheyenne Mountain Resort Colorado Springs, A Dolce Resort

Reviews

Pros

"Fantastic, friendly staff in restaurants."	(in 33 reviews)
"Kids loved the pool."	(in 11 reviews)
"Beautiful facility and a great location!"	(in 26 reviews)

Cons

"Room needs some redecoration"	(in 6 reviews)
"If one could run the golf course path"	(in 4 reviews)

Show reviews that mention

+

aquatic center	in 3 reviews
athletic facilities	in 5 reviews
beautiful location	in 88 reviews
beautiful resort	in 42 reviews
beautiful setting	in 11 reviews
black lint	in 2 reviews
boards and kayaks	in 7 reviews
cheyenne	in 7 reviews
dragging their suitcases	in 7 reviews
friendly staff	in 111 reviews
golf course	in 25 reviews
great view	in 36 reviews
hidden fees	in 8 reviews
kids loved	in 17 reviews
lobby us beautiful	in 14 reviews
outdoor pool	in 75 reviews
room service	in 16 reviews
rooms were dated	in 7 reviews
sheets on the bed were not changed	in 9 reviews
value worth	in 3 reviews

Good

Feb 2018

6.2

The patio doors don’t lock and heater makes annoying chirping sound.
Excellent

May 2017

10.0

Enjoy Colorado at its Best!

Cheyenne Mountain Resort is a wonderful and relaxing hotel. If you enjoy nice facilities, great tennis, swimming, fitness center and incredible views this is the place for you. If you are looking to impress others stay at the Broadmoor. If you want to save a mint and impress yourself on a really nice facility with friendly staff you will love Cheyenne Mountain Resort.

The restaurant was fine but was longing for an evening dinner that does not center around the buffet line. The wine list was also limited and took the staff 20 minutes to locate two different wines that were on the list.
Excellent

May 2017

10.0

Great place

Only stayed one night of Colorado vacation, but would have loved to stay a week!

It was a bit cold and rainy, would love to come back in July or August!
Excellent

Oct 2016

9.4

Amazing view!

Awesome location golf course with a backdrop of the Rocky Mountains! Being fall with the tree changing colors it was especially beautiful. Near everything ; Broadmoor Arena, Seven Falls, Cog train to Pikes Peak, the charming town of Manitu Springs, Garden of the Gods, hiking, golf, tennis, and Caverns. We were their for our anniversary and the staff surprised us with champagne and a fruit/cheese plate! It make quite an impression. Staff very friendly and thoughtful much better then Brown Palace. Everything was clean and cared for overall.

Being a tub girl the bathroom was not an luxurious as I would have liked.
Good

Aug 2016

7.4

Family Visit

Convenient to most attractions.

Felt the price was too high. We were put off on the end far from most resort amenities. There were no King Beds available although the parking lot was relatively empty.
Excellent

Aug 2016

8.2

Beautiful Resort

Very nice rooms and the recreation area was wonderful too! Good place to take your family and friends. Loved the spa, lake, golf course and pool!

The food was ok but quite high priced for salad bar. Would have been nice to have a place to get a hamburger. Would also have been nice to have a place to get a newspaper or magazine without having to go to the mall.
Okay

Jan 2016

5.4

Service and food were good in the lounge (once the server finally showed up).

My room key did not work when I tried to get in my room. Coffee was not in my room. THe ability to check out on the TV did not work.
Excellent

Mar 2015

8.8

Great ammenities and cleanliness, bad staff and fr

Our room, brunch, access, and swimming pool were great.

The staff (primarily check in counter) was not friendly, and seemed like I was interrupting something important. Was in an elevator with other staff while they yelled into their phone about something with what they were doing. Really diminished the experience between these two things. The Broadmoor really makes you feel like a valued guest when you are there.
Excellent

Feb 2015

10.0

Loved our experience, will be staying there again!

Atmosphere, friendly staff, clean rooms, private retreat feel.
Okay

Nov 2014

6.0

Views

Nothing was free at least Lil lower on food becasues we travel to chill abd still don't feel at home
Okay

Sep 2014

5.3

The room was cozy and comfortable.

hotel staff service was very poor. Requested additional coffee, creamer and sugar and was brought one packet of cream. They said they were out. Alex for toothbrush and was told the shipment didn't come in. Asked front desk why they did not service done kind of complimentary breakfast and she told me if I could afford to stay there I should be able to afford to buy my own breakfast. Rude!!!
Excellent

Aug 2014

8.6

The bed was extremely comfy! The hotel and service was of high quality.

There was construction work near my hotel building and the walls are definitely not sound-proof.

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