Embassy Suites Columbia - Greystone

200 Stoneridge Drive, Columbia, SC 29210, United States
+1 803 252 8700

Cheapest
rate per night

7.3

Good
based on 507 reviews
Embassy Suites Columbia - Greystone - Columbia, SC
Fri 3/5
-
Sat 3/6
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Provider Nightly total
Snaptravel $109
Priceline $111
Zenhotels.com $121
Snaptravel
Priceline
Zenhotels.com

Good to know

Value for money

7.3

Distance to city center

2.6 mi

Location rating

8.5

Nearest Airport

Columbia Metropolitan

Distance to airport

5.6 mi

Rooms

Fri 3/5
Sat 3/6

Double Rooms

$109+

Bed type
Provider
Nightly
Double bed
$109 per night
Double bed
$111 per night
Unknown
$121 per night
Double bed
$123 per night
Double bed
$123 per night
Double bed
$123 per night
Double bed
$123 per night
Double bed
$125 per night
Unknown
$125 per night

King Rooms

$111+

Bed type
Provider
Nightly
King bed
$111 per night
King bed
$123 per night
King bed
$123 per night
Unknown
$125 per night
Unknown
$125 per night
King bed
$137 per night
King bed
$156 per night

Standard Rooms

$123+

Bed type
Provider
Nightly
Double bed
$123 per night

Reviews

Pros

Cons

Traveler rating

187
91
61
44
34

Time of year

Traveler type

Show reviews that mention

+
breakfast was the best in 88 reviews
staff from front desk in 54 reviews
happy hour in 27 reviews
hot tub in 26 reviews
pool area in 24 reviews
room were very dirty in 18 reviews
great location in 17 reviews
bed was very comfortable in 11 reviews
bad odor in 3 reviews
cab company in 2 reviews
flies flying in 2 reviews
  • Mediocre
    Jan 2020
    3.4

    Their breakfast and social hours are always a hit. Great food and cocktail with friendly staff.

    First, our non-smoking room smelled like stale smoke. It was definitely smoked in previously. I did get a text asking about our stay, and I mentioned the smoke smell. To the front office credit, they did offer to have us move rooms. We were already established in the room and really didn’t want to move...however, at this point we were unaware of the rest of the problems I will discuss below. In hind sight, I wish we had moved. Second, the room temperature was unacceptable. My wife and I struggled to sleep as we keep our home cold at night to sleep. I attempted to cool the room by keeping the windows open, which led to us being kept awake from the sound of the traffic. I asked the front desk about room temperatures, and they said the air was switched off. They were going to switch it back on for our second night and if they did, I’m here to tell you, it didn’t change a thing. We had 2 sleepless nights. Third, the water pressure in the shower continued to fluctuate. It would go from normal pressure to essentially off. It would do that randomly throughout the entire shower time. Fourth, the safe/vault was locked and not usable. I imagine that the previous guest left it locked. I don’t blame the hotel for that; however, we asked for it to be remedied/unlocked at the front desk so that we could use it later. It was not remedied. It is still locked. Fifth, upon check-in we were told about the shuttle that could bring us into downtown. We were excited for that amenity so that we could enjoy your social hour and then catch a ride into town. On the night of the 29th we were told that the driver went home already and the shuttle was not an option for the rest of the evening. Why bother even telling guests about it?

  • Okay
    Feb 2017
    5.1

    sad and dissapointed

    went to relax in indoor pool cause im disabled and could have some fun with family. and for two of the 3 days pool was down. broke my heart and families too only live an hour away but wanted to relieve/relax so pressure off back and actually get to play with kids. paid an incredible amount to stay was basically our vaction for the year cause cant afford another. Pool was down all day on two of the days. All management said you booked 3rd party and its out of our control . well thanks for nothing but heartbreak and depression setting in killing me inside literally. dont know how much longer i have on this earth to spend with my kids and wife,but this is not what i need mentally

  • Excellent
    Dec 2016
    10.0

    Great location and Great breakfast

    Breakfast

    N/a

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About

Overview

The Embassy Suites by Hilton Greystone hotel is located in the heart of Columbia, South Carolina, providing premium suites and guest rooms that feature high-tech amenities and creature comforts galore. This hotel is close to the Riverbanks Zoo & Garden, South Carolina State Museum, the Congaree Vista District, and the South Carolina State House and Governor’s Museum. The hotel provides concierge services, including sightseeing assistance, as well as a 24-hour front desk.

All of the 218 guest rooms at Embassy Suites by Hilton Greystone offer flat-screen TVs, separate living areas, an in-room mini-fridge, microwave, and coffee maker, and mp3 alarm clocks along with luxury bedding and modern baths with upgraded fixtures and modern amenities. There are a number of upgraded suites that offer bigger TVs, additional living space, a sofa bed, and a spacious bathroom with separate bath and shower. Suite rooms also include access to complimentary made-to-order breakfast and Evening Reception featuring drinks and snacks.

The hotel offers a number of accessible guest rooms and pet-friendly accommodations. There are smoking and non-smoking rooms for guest convenience, and the hotel also offers a courtesy shuttle for airport transfer and access to destinations within five miles of the hotel. There is an indoor pool and an on site fitness center for guests who want to stay active, as well as a restaurant in the hotel. Terrace Restaurant and Lounge specializes in Lowcountry cuisine. There is also a 24-hour business center available for guests. The hotel offers event and meeting space for various business meetings and events, as well.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

7.3 Good

based on 507 reviews

7.8

Cleanliness

8.0

Comfort

8.2

Facilities

8.5

Location

Check in

4:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Conference rooms
ATM on-site
Wedding services
Radio
Business center
Wake-up service
Pets allowed on request. Charges may apply.
Wi-Fi available in all areas
Daily housekeeping
Increased accessibility
Wi-Fi
Fax/photocopying
Family rooms
Linens
Towels
Safety deposit box
Concierge service
Gift shop
Seating area
Laundry facilities
Elevator
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Multi-lingual staff
Free toiletries
Shops (on site)
Room service
Heating
Shower
Contactless check-in/check-out
Face masks for guests available
Physical distancing in dining areas
Physical distancing rules
Golf
First-aid kit
Hot tub
Indoor pool
Alarm clock
No smoking
Bathtub
Restaurant
Bar/Lounge
Hand sanitizer in guest accommodation and key areas
Express check-out
Hairdryer
Fitness center
Screens or physical barriers placed between staff and guests in appropriate areas
Tea/coffee maker
Cable or satellite TV
Telephone
Use of cleaning chemicals that are effective against coronavirus
Carpeted
Air-conditioned
Newspapers
Toilet
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitized
Pay-per-view channels
Safe
Free airport shuttle
Delivered food is securely covered
Food can be delivered to guest accommodation
Complimentary breakfast
Coffee machine
Guests can opt-out of accommodation cleaning service
Internet (surcharge)
TV
Staff follow all safety protocols as directed by local authorities
Parking (surcharge)
Video games
Desk
Private bathroom
24hr front desk
Designated smoking area
Storage available

FAQs when booking at Embassy Suites Columbia - Greystone

Does Embassy Suites Columbia - Greystone have special cancellation policies due to coronavirus (COVID-19)?

Where is Embassy Suites Columbia - Greystone located?

When is check-in time and check-out time at Embassy Suites Columbia - Greystone?

Does Embassy Suites Columbia - Greystone offer free Wi-Fi?

Does Embassy Suites Columbia - Greystone offer free parking?

Does Embassy Suites Columbia - Greystone offer free airport shuttle service?

How far is Embassy Suites Columbia - Greystone from the airport?

Can you bring pets to Embassy Suites Columbia - Greystone?

Does Embassy Suites Columbia - Greystone have a pool?

Photos

Embassy Suites Columbia - Greystone - Columbia - Building
All Photos (34)
Embassy Suites Columbia - Greystone - Columbia - Building
Building (3)
Embassy Suites Columbia - Greystone - Columbia - Bedroom
Bedroom (3)
Embassy Suites Columbia - Greystone - Columbia - Bar
Bar (1)
Embassy Suites Columbia - Greystone - Columbia - Pool
Pool (2)

Property safety measures

Embassy Suites Columbia - Greystone has implemented the following measures:

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Location

Most Popular Landmarks

  • Riverbanks Zoo and Garden 0.3 mi
  • Governor's Mansion 2 mi
  • South Carolina State Museum 2 mi
  • The Confederate Relic Room and Military Museum 2 mi
  • EdVenture Children's Museum 2 mi
  • Finlay Park 2.1 mi

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Hotels North America United States South Carolina Columbia Embassy Suites Columbia - Greystone