Extended Stay America Suites - Columbia - Greystone

The hotel offers a complimentary breakfast for guests, but some reviewers have mentioned that the breakfast options were limited, so it's best to check with the staff for the current offerings.

Some guests have found the beds to be comfortable, while others have mentioned issues with the sofa bed and mattress quality. It's recommended to inquire with the staff about the available bedding options to ensure a comfortable stay.

The hotel provides free on-site parking for guests, but it's advisable to confirm the parking availability with the front desk upon arrival, as some guests have experienced issues with parking.

While some guests have praised the cleanliness of the rooms, others have reported issues such as roaches and cleanliness concerns. It's recommended to communicate any cleanliness concerns with the staff for prompt resolution.

The high season at the hotel is in August, while the low season is in February. It's advisable to plan your visit accordingly to avoid peak times and ensure a more relaxed stay.

Some guests mentioned that the hotel is undergoing renovations, so it might be worth inquiring about the status of the renovations and requesting a renovated room for a more comfortable stay.

Despite the hotel advertising complimentary breakfast, several guests reported not finding any breakfast options available during their stay. It's advisable to confirm the current status of breakfast offerings with the hotel before booking.

Some guests mentioned that housekeeping services were not provided during their stay, and they had to manage their own room cleaning and towel exchanges. It's recommended to inquire about the availability and frequency of housekeeping services before arrival.

Multiple guests reported cleanliness issues, including roaches, odors, and unclean rooms. It's important to communicate any concerns about cleanliness with the hotel staff promptly to seek resolution or alternative accommodations.

Guests highlighted issues such as missing kitchenware, limited utensils, and inadequate supplies in the kitchenette. Before settling in, it's advisable to ensure that essential items are available in the room or request them from the front desk.

Despite the hotel listing various amenities, such as an outdoor pool and complimentary breakfast, some guests found these amenities either unavailable or not as advertised. It's recommended to clarify the current availability of all listed amenities before booking.

Several guests mentioned noise-related issues, including loud music, hallway disturbances, and external noise. It's advisable to inquire about the noise levels in different areas of the hotel and request a quieter room if noise is a concern.

Some guests reported issues with water temperature and heating, indicating that these facilities may not function optimally in all rooms. It's advisable to confirm the functionality of these essential facilities before settling into the room.

Guests expressed concerns about security, including broken locks and unsettling encounters with other guests. It's important to address any security or safety concerns with the hotel staff and request appropriate measures for peace of mind during the stay.

While the hotel is undergoing renovations, guests experienced inconveniences such as hammering noises late at night and ongoing maintenance work. It's advisable to inquire about the potential impact of renovations on the stay and request a room away from renovation areas if possible.