Pros (+) Very basic hotel, it was clean ans quiet
Cons (-) Two members of the staff were very short with any answers to questions and were worried more with getting out and smoking than helping out.
2 stars
Comfort Suites Columbus West- Hilliard
Photos of Comfort Suites Columbus West- Hilliard
Overview
Get more of the space you need to spread out, relax or work at the smoke-free Comfort Suites Columbus West-Hilliard hotel in Columbus, OH. Nearby activities and sites include the Nationwide Arena, Ohio State University, Franklin Park Conservatory and the Mall at Tuttle Crossing. Enjoy free hot breakfast, free WiFi and an indoor heated pool. Your spacious suite offers 25 percent more space than the traditional room and amenities like a refrigerator, microwave, coffee maker, hair dryer and recharge device. We also offer membership to the Choice Privileges Program, which gives members the opportunity to earn valuable rewards points toward airline miles, gift cards and free hotel room nights. All Comfort Suites are smoke free.
Latest deals for Comfort Suites Columbus West- Hilliard
Amenities at Comfort Suites Columbus West- Hilliard
- Indoor pool
- Fitness center
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Bathroom
- Shower
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
General
- Seating area
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Dining
- Microwave
- Refrigerator
- Coffee machine
- Vending machine (drinks)
Services and conveniences
- Business center
- Wake-up service
- Express check-out
- 24hr front desk
Accessibility and suitability
- Increased accessibility
- Elevator
- No smoking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
- Sofa bed
- Clothes rack
Parking and transportation
- Free parking
- Private parking
Workspace
- Fax
- Desk
Health and safety
- Daily housekeeping
- Safe
Pool
- Heated pool
- Indoor pool
Things to do
- Casino
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Comfort Suites Columbus West- Hilliard
7.5
Good
711 verified ratings
Wonderful
325
Very good
137
Good
91
Okay
45
Fair
39
Mediocre
22
Poor
52
Summary of reviews
Guests say
Guests expressed significant disappointment regarding the cleanliness of the rooms, with reports of dirty bathrooms, stale odors, and hair found in various places. The breakfast offerings were also criticized for being stale and limited. However, some guests appreciated the comfortable beds and the quiet atmosphere of the hotel, along with the helpfulness of the staff and the good location.AI-Generated from customer reviews
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Q&A(5)
Tips(10)
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the quality of the beds at Comfort Suites Columbus West- Hilliard?
Guests have found the bedding to be soft and comfortable, providing a good night's sleep.
Is parking readily available at Comfort Suites Columbus West- Hilliard?
While some guests have mentioned limited parking, others have found plenty of parking available on the property.
What can I expect from the breakfast at Comfort Suites Columbus West- Hilliard?
Many guests have praised the breakfast, mentioning that it offers a great selection and is a delightful start to the day.
How clean is Comfort Suites Columbus West- Hilliard?
Guests have described the hotel as very clean, with clean rooms and well-maintained facilities.
What is the best time to visit Comfort Suites Columbus West- Hilliard?
The high season is in April, offering a great time to experience the hotel's excellent location and friendly staff.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer fewer crowds, consider visiting in February, which is considered the low season. This could provide a more relaxed experience.
Explore Nearby Attractions
The hotel is conveniently located near various attractions such as Ohio State University, Ohio Stadium, and the Center of Science and Industry, offering plenty of options for entertainment and exploration.
Check Room Amenities
Some guests reported issues with room amenities such as TV remotes and air conditioning. It's advisable to check these upon arrival to ensure a comfortable stay.
Inquire About Handicap Accessible Rooms
If you require a handicap accessible room, it's recommended to confirm the availability directly with the hotel to ensure your needs are met.
Verify Special Requests
If you have specific requirements, such as extra bedding or accessibility features, it's advisable to verify their availability with the hotel in advance to avoid any inconvenience upon arrival.
Consider Bringing Extra Supplies
A few guests mentioned issues with the availability of extra bedding and pillows. If you anticipate needing additional supplies, it may be helpful to bring some along to ensure a comfortable stay.
Plan Dining Options
While the hotel offers complimentary breakfast, some guests found the breakfast area small and the food options limited. Planning dining options in the nearby area could provide more variety.
Inquire About Pool Availability
If access to the pool is important to you, it's advisable to inquire about its availability during your stay, as some guests reported that the pool was not open.
Address Concerns Promptly
If you encounter any issues during your stay, addressing them promptly with the staff or management could help ensure a more satisfactory experience.
Location
5547 Keim Circle, Columbus, OH 43228
What's nearby
- Ohio State University6.8 mi
- Ohio Stadium7.2 mi
- Wexner Center for the Arts7.8 mi
- Nationwide Arena7.8 mi
- Center of Science and Industry7.8 mi
- American Electric Power7.9 mi
- Main Street Bridge7.9 mi
- Whetstone Park8 mi
- Nationwide Mutual Insurance Company8 mi
- Greater Columbus Convention Center8 mi
- LeVeque Tower8.1 mi
- Central Ohio Transit Authority8.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Comfort Suites Columbus West- Hilliard
Low season | January |
|---|---|
High season | September |
Average price (weeknight) | $114 |
Average price (weekend night) | $163 |
When to book a room at Comfort Suites Columbus West- Hilliard
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Comfort Suites Columbus West- Hilliard
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See most recommended stays in ColumbusGood to know
Value for money | 7.7 |
|---|---|
Distance to city center | 8.5 mi |
Nearest Airport | Columbus |
Distance to airport | 14.1 mi |
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