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convenient to the center of Megeve,balcony,bathroom Balcony full of pigeon droppings, room was not made up upon arrival, upon departure receptionist pushed in front of us to get in front door = extremely impolite and unprofessional behavior without excusing herself . Girls on day of arrival were very friendly and helpful.
Modern, well appointed hotel in a good location. Staff were nice. Parking good. Somewhat hard to find the hotel though. Swimming pool is very nice but not private and you have you walk through the snow in your robe. Would be better to clear a path in the snow for people to walk on. Ski room is not really that - its a storage room of the hotel and was full of chairs, tables, etc.
Excellent staff, friendly welcome, superb accommodation and excellent value. Good secure parking.
Great location, contempary design, good staff and great food in the restaurant
clean room, no odor.
Really great location and accommodation is nice, modern and clean. A good base for first timers to megeve and area. Excellent location near playground, sports centre, summer school and jaillet lift for summer luge, mountain walks and wonderful mtn chalet lunches, only 10 min stroll to village ctr so close but more peaceful more s/c than hotel! vfew hotel services only cleaned once a week, no iron/hairdryer, no room service etc, my children found pool too cold even in the sun and tv only english news channel and no dvd (but helped children learn french from gulli cartoons!)
There is a heated outdoor swimming pool which was wonderful! The service was very poor and the room was not well-prepared. We made the reservation for 4 persons, but in the room we had only two sets of towels. We announced at the reception and they took over extremely long time to bring the other towels. We did not have a hair-dryer and we announced at the reception but they took an extremely long time to bring it. We had to call two times and go there in person once. Also, it is writen that the hotel has internet, but it did not work.
Staff were helpful and friendly. Good underground car park. Good hot external swimming pool The room was smaller than expected and therefore expensive
Swimming pool in the snow, large room with two nice plasma and many channels. Nice bar and restaurant with charming fire place. Personal very helpful and sympathetic.
sensational rate in low season. Nice and beautiful designed rooms.
This hotel carried the vote for best over 6 options by a slim margin, very popular with the boys. I think everyone just felt comfortable there., Some impressive staff at breakfast and dinner. Very well run, good family room. Very pleasant design and furnishing. It must disappoint the cleaners who had the room spotless that some grub must smoke and the stench remains with us all long after they have gone, only downside.
- breakfast, attitude personel at reception and during breakfast We needed badly after visiting a physicist in the evening the address of a open pharmacie. The reception was not informed about the strike of the pharmacists in the region. So it took some time to persuede them to help us.
room was excellent not very close to the pists
Very well located, comfy rooms and good service. We staid in a suite with separate living-room/kitchen and bedroom in the back of the hotel, with a nice big balcony. The spa area is not big but has all you need to relax! Breakfast buffet at 16 EUR/pers, for the price it could be a bit more "rich"
The Hotel was in a great location up on a hill overlooking a valley down below. Rooms were clean, and tidy and staff were very helpful. Was a little on the expensive side when it came to meals and drinks compared to other hotels in the area.
everything. we loved it so much we booked to go back 3 night later. really good value for money, staff are lovely, great location and facilities
The suite was spacious and designed with skiiers/mountaineers in mind, that is with ample provision for wet clothes. The hoteehas a view to raise the spirits in the morning. Service was excellent and friendly. None
helpful staff & the room
Envirement, Staff, Confort no
Very good value for money and excellent facilities - will definitely be back. No
Andrew the restaurant manager and the concierge staff were excellent and helpful.The room was very good and the facilities were also very good. We used the outside jacuzzi the pool and the inside jakuzzi. The food was fantastic. One night I bought two cokes from the bar which came to ten euros, I gave the barman who delivered them to our table twenty euros, he never offered or gave any change, it was embarassing and I did not want to complain, so I just left it, but it put me off drinking in the bar again. This is not a compliant, just an observation. This was an expensive stay and a suprise for my wife who had been in New Zealand to see her sick father over Christmas, the bar incident was the only thing to cloud a lovely stay, it made us feel a bit "ripped off" as if we were rich and could afford to throw money away - which we can't.
the whole is staff is fantastic. Benn, the concierge was wonderful. they really made our stay even more special . We were to stay four nights, and we ended by staying a whole week.
every one so willing to make you feel good.excellent servise.expensive .people are great.pls regards to benn. he is perfect!! spa is quite compering other luxury hotels
Great relaxed style. Friendly and efficient staff. Good food.
Great service one of the best I have ever lived My stay was too short
Calme, restaurant excellent
Excellent location, food, amenities Hotel staff was surprised by rate we had received through hotelroom.com and kept wanting to overcharge us for various items (E.G. base room rate, extra beds) despite confirmed terms of our stay
Authentic chalet style hotel, built entirely out of wood. Luxurious, nice gym and indoor pool, great outdoor jacuzzi, nice surroundings. The outdoor sauna looks good but is not up to standard; guests were complaining to the concierge about it. Typically french service; we showed up 5 min before the end of breakfast hours and the staff was not pleased; they did not handle this the way you would expect in a 5* hotel, which is what they charge you for anyway. Be ware of the bartender, he'll serve you a 50$ drink without blinking!
The kindness of owners. The evening dinner had a wonderful sighseeing on the mountains but food can be improved (the breakfast was ok).
Simple, straight-forward rooms in a beautiful location. Offered Wifi. I was there for business in the area, and it was located at a good crossroads between Megeve, St Gervais and not too far from Chamonix.
Very friendly staff and good location. Clean rooms.
Location is very good in the hart of the village and near the ski-lifts High price for a 4-starhotel without swimmingpool. Breakfastquality ( i.e.no cereal bread, poor fruit) is mediocre. Rooms are not well isolated, you hear neighbours talking.
Location at the center of the village, clean, newly refurbished hotel, friendly personnel. very beautiful village/ surroundings. Breakfast to be included in the room rate
All the staff went out of their way to be helpful at all times. We have never before encountered such universal thoughtfulness and courtesy in a hotel. For example, we simply asked how best to get to the far end of the town to go skiing from the hotel. Their instant response was to drive us there (at no cost). Similarly, we were picked up in the evening within 5 minutes of phoning to say we were ready! In future, when we come to Megeve, this is the only place we would want to stay. Initially, our room was quite small, but as soon as we mentioned this, they arranged to move us to a larger room (at minimal inconvenience to us).
Very central location, really was 5 mins from the lift. The room was excellent for a ski hotel - clean and comfortable. The bar is small but cosy. Breakfast was excellent, but make sure you turn up early as the upstairs/overflow breakfast room is not as good as the main ground floor breakfast room. The staff were the real reason we rated this hotel so highly. Helpful, attentive and friendly and quick to do the things you don't expect. On one of the evenings we had booked a meal around 15 mins away by car, not realising it was that far away. The hotel manager asked one of her staff to drive us up there in his own car. A nice touch which summed up their attitude to their guests. Nothing.
staff, location and room comforts that they charged for tea and coffee in the room
Great facilities, especially the steam and sauna room, comfortable rooms and living area, and friendly staff. extra charge for parking, quite pricey
The hotel staff were friendly and efficient and spoke excellent English. They made our stay very enjoyable, in this very centrally located hotel.
Contemporary, luxury, design; comfortable rooms; an excellent spa; resourceful and friendly staff. No outdoor pool or hot tubs. Too far from town centre.
Hotel design, practical spa, very professional service, nice views
A very nice hotel, we hope we could have stayed longer...To be tried at winter time!
Staff, service, location, breakfast in room, spa, transportation, room, restaurant ... All above expectation.