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Good location, beautiful building and relaxed environment Room was sizeable and comfortable but in need of upgrade. Broken windows were a concern. Not impressed with food which was so obviously microwaved and let the place down
Pleasant breakfast staff, nice food and very comfortable
The setting was beautiful and the breakfast excellent The noise between rooms
Great value for money. Rooms all very well presented and clean. If you can afford to upgrade to a deluxe room then do it - they're even better! Our particular bathroom was very small, but I'm sure we could have moved rooms if we'd requested to.
The friendliness of the staff and the efficient service
Beautiful grand country house hotel. Stunning scenery. Lovely bathrooms
Very comfortable Nothing
we were attending a family wedding, so being able to stay at this venue made our day and evening more relaxed. bed too small
we loved the hotel the history and decoration , the christmas tree looked lovely, our room was very old world we loved it.
Well appointed, excellent location. Partition wall in smaller rooms too thin. Noise levels in room were unacceptable as a result. TV sound from next room was intrusive and 'snoring' could clearly be heard through out one night. Plugs and furniture being moved next door were very loud. This resulted in sleep disturbance.
Staff very friendly nice place to stay
Problems with heating in the house
Proximity to work place in Stanley Atmosphere in the bar. Quality of the breakfast. Staff busy and not aware of us trying to attract attention
Staff very helpful, good food, clean room, towels changed daily, lovely setting gardens etc. For such a busy place it wasn't noisy at night. A visit to the vegetable garden is a must. Bathroom door didn't close properly. When paying final account was only given a card recipt, not a breakdown of costs, ie, deposit paid, drinks, meals etc.
Everybody concerned with hotel were very professional and helpful at all times None
Fantastic food, amazing staff, great location. One of the friendliest places I've ever stayed.
Location, facilities, good staff, good food. Too many customers for dinner on the night that we stayed(due to a wedding party?), which meant the service was somewhat slow.
Staff were lovely, rooms great and breakfast excellent
The friendliness of the staff they made you feel welcome on checking in. Checking out at the end of the break wanted to stay a bit longer.