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Good location Food selection was not very inconvenience
The staff was friendly and helpful The main dining area had only a buffet and the bar area did not have enough seating. We ended up ordering room service but would have liked a choice from the menu in teh main dining area
location .warm.should think about a smokers shelter
convenience to airport There is no longer a courtesy bus and the paths from airport to hotel were totally uncleared of snow. We abandoned trolley in snow and then I fell trying to drag cases through deep snow in the dark. Nearby Premier Inn had clear pathways.Have used Brittannia hotel many times but not again
Friendly, helpful staff reasonable price and reasonable rooms no
Staff were very polite and helpful. Breakfast was very good and worth the money. I thought the room could have been warmer and also that the carpet looked as if it needed cleaned. This is not a complaint.
My wife and I like both its location for both a nights relaxation before flying and for a city break.
breakfasts! The complete lack of hot water on our first day, the situation improved after complaining, but only on day 2!
Staff were excellant, plenty of parking and walking distance to the airport The hotels decor is perhaps a bit tired looking and could do with an update
Well appointed, excellent location. Partition wall in smaller rooms too thin. Noise levels in room were unacceptable as a result. TV sound from next room was intrusive and 'snoring' could clearly be heard through out one night. Plugs and furniture being moved next door were very loud. This resulted in sleep disturbance.
Pleasant breakfast staff, nice food and very comfortable
Great value for money. Rooms all very well presented and clean. If you can afford to upgrade to a deluxe room then do it - they're even better! Our particular bathroom was very small, but I'm sure we could have moved rooms if we'd requested to.
we were attending a family wedding, so being able to stay at this venue made our day and evening more relaxed. bed too small
The friendliness of the staff and the efficient service
The setting was beautiful and the breakfast excellent The noise between rooms
we loved the hotel the history and decoration , the christmas tree looked lovely, our room was very old world we loved it.
Beautiful grand country house hotel. Stunning scenery. Lovely bathrooms
Good location, beautiful building and relaxed environment Room was sizeable and comfortable but in need of upgrade. Broken windows were a concern. Not impressed with food which was so obviously microwaved and let the place down
Very comfortable Nothing
The friendliness of the staff they made you feel welcome on checking in. Checking out at the end of the break wanted to stay a bit longer.
Fantastic food, amazing staff, great location. One of the friendliest places I've ever stayed.
Problems with heating in the house
Staff very friendly nice place to stay
Proximity to work place in Stanley Atmosphere in the bar. Quality of the breakfast. Staff busy and not aware of us trying to attract attention
Everybody concerned with hotel were very professional and helpful at all times None
Staff were lovely, rooms great and breakfast excellent
Staff very helpful, good food, clean room, towels changed daily, lovely setting gardens etc. For such a busy place it wasn't noisy at night. A visit to the vegetable garden is a must. Bathroom door didn't close properly. When paying final account was only given a card recipt, not a breakdown of costs, ie, deposit paid, drinks, meals etc.
Location, facilities, good staff, good food. Too many customers for dinner on the night that we stayed(due to a wedding party?), which meant the service was somewhat slow.