Copley Hotels

Location

Bathroom too small

front desk folks were very nice and I enjoyed their co was very pet friendly

over all as great

I liked having the full kitchen.Great staff! Definitely worth the $-- a night!

I did not like having to order the kitchen ware to the room. The kitchen having piece of apple on the floor of the kitchen when we checked in. I also thought it was weird that our room had a lot of patch work but didn't paint the walls after the patching

Nothing. Did not stay after I saw the room.

First room I looked at had ashes in ash tray, white stains on dark love seat cushion, stains on carpet, cigarette burns in carpet and drapes, and no pillows on bed-only folded pillow cases. Second room had human hair all over blanket and stains on pillo

We stayed here for one night and really enjoyed it. Everything was remodeled and beautiful. Staff was friendly breakfast was delicious. The bed was a tad on the firm side but lots of pillows and all furniture and fixtures were brand new. Very spacious rooms. I would most definitely stay here again.

Bed was a little bit firm. Check in took longer than expected even after I called ahead to confirm reservation and tell staff I was on my way. About 15 min.

Everything and the customer service was great

Nothing

The staff was friendly I guess.

They don't recycle. They throw all recyclables in the garbage, and they go to a landfill. Also the eggs at breakfast were definitely not made from real eggs.

The rooms were very nice and spacious and the service was excellent.

For some reason I was booked for two rooms even though my online receipt said 1. The name on the second room was a misspell and it wasn't my phone number either.

The staff was very friendly and helpful. the rooms were clean and spacious.

No fan in the bathroom. One side of the sleep number mattress wasn't working.

The price was very helpful to our budget.

There was a smell in the room and could use more soundproofing. The internet connection was unreliable.

Location was great.

Room was not like the pics online. No iron outdated hair dryer people arguing outside at 3am. Not a very good experience no military discount. Guy working front counter barely spoke English.

Clean. Easy check in. Didn't have to pay upfront online.

It didn't look like a 3 star room.the pics online were decieving. But price was excellent and I would go there again if needed something not so fancy but simple.

Clean spacious room. Very nice staff

Reserved thru Kayak & getaroom.com. The motel had no record of my reservation. Ended up having to pay again and am trying to get a refund from getaroom.

Nice bed

Hear guest in room next door and above

My family stayed there the Friday night before we were to visit U of Akron. Rooms were clean and comfortable. Queen beds were nice. Doubles are just too small. Nice updated bathroom. Staff was friendly. Free bottled water at check-in. Breakfast was good with a nice selection. We all found something we wanted. Made our reservation through a third party with no problems. Convenient to U of Akron - just a short drive down Rt. 8 to get there. Also convenient to the Ohio Turnpike exit.

Very minor dislikes. Odd massaging shower heads provided either a stream of water like from a garden hose or a ring of water with absolutely no water in the center of the ring. Also, seating in the breakfast area was good for small business groups to collaborate around a common table while eating , but my family just wanted to watch TV while eating and the seating made that difficult.

The rooms were not the cleanest. Especially behind the beds and the furniture. Room decor was outdated. Can see why the price was $---

Plumbing, A/C, and electrical outlets OK. Had mini-frig, microwave, about a 5 ft. long hangar rod. Plenty of shower water. Relatively clean. Beds firm, no bugs. Flat screen TV had channel guide.

Older place shows many signs of wear. Dark streak on wall by toilet indicates mold on an old leak. Musty smell. Sink discolored, etc. Pool was not available as it 'needed an inspection'; why wait till mid July?

Hotel is conveniently located, has a well lit parking lot, in a safe area. Our room was spotless, and the king sized bed very comfortable. Staff was very friendly and helpful.

TV placement made it awkward to watch in bed and channel selection seemed to be predominately sports channels. The elevator was small, hot and uncomfortable when sharing with other guests and everyone's luggage. Free wifi very slow.

The lobby area and rooms are very nice and updated.

The hotel charges a fee for incidentals, but does not take anything other than a credit or debit card and based on your bank is how much they charge you.

It was a pleasant stay with friendly staff and a clean room. With a good breakfast, a newspaper and hot coffee I was a happy traveler.

The staff was very kind and courteous. They were attentive to all of our needs and were good with young children.

The walls were very thin and we were kept up at night by loud conversations and slamming doors. There was really only one person on staff to help. Whether you call housekeeping, front desk, or guest services, it's all the same person. They have to leave the front desk to help people and waiting for them to return can be a pain. Next time I will probably stay somewhere else.