Copley Hotels

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The staff and cleanliness Wish they had more discount when you stay more than a week.

peace and quiet exceptional staff no

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The front desk staff is always very courteous and focuses on the needs of the guest. The environment is quiet and respectful and always neat and clean! NO

peace and quiet, friendly, yet professional staff no

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I like the staff they were very polite, informative and down to earth. the heat was already on which I liked because my 2 year old was complaining about the cold. the bed was clean and comfortable. housekeeping was nice. there was no hygienic items such as shampoo toothpaste and etc. there was no TV Guide so my 2 year couldn't watch cartoons because the channels changed so slow she and I were frustrated. no vending machine on 3rd floor. being all the way on the 3rd floor to being with.

Location next 2 walmart n Dennys

The restaurant at the Sheraton, Beau's, was exceptional. The food and service were above expectations, but the highlight was the view! The restaurant is positioned over the Cuyahoga Falls and the it is the most relaxing scene to dine by. Wonderful!

Pets allowed, and they were very friendly about it.

Beautiful river view every morning at breakfast. Room was a great space with 2 tvs, separation b/w bed & rest of suite. Clean. Courteous staff. Courteous staff with exception of one hostess (Sunday 11/13/16, 10am) at the restaurant who didn't seem to know how to greet me. Not sure what that was about.

A very enjoyable experience. Room was very clean and all the staff very friendly. Beautiful outside area with the cascading water. Very nice pool. Great room service. Very nice restaurant & lounge. Nothing really.

Friendly helpful staff. Convenient location. Amenities. Value.

Great location. Close to restaurants, groceries. Great health food store close by. Difficult to get to turn when exit from 77 south.

The room is nice and clean. The staff was friendly and helpful. The complimentary breakfast it was good it had waffles eggs and sausage in a variety of juices and coffee along with bagels and muffins.

The staff were very polite and personable and helped out alot No

The hotel is very convenient to food, movies, mall. Friendly staff. Clean,comfortable room.

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The location and breakfast No

Nice location in a safe area. Had hot oatmeal, and fresh fruit (oranges). Very clean. Great price for the money. Lobby was not very fancy, but great price

Staff was great Found someone eles belongings left in room

great rate. Stayed there numerous times previously. Office staff,always courteous and helpful. Staff generally is in tune to their customer & goes above and beyond to make certain your stay meets your needs. Office is always neat Checked in not my regular reservationist, who is a gem. Room across from children playing in halls all evening. Very near elevator which generated noise as well. Dishware left in dishwasher from previous customer. A.M. staff always great!

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