Extended Stay America - Akron - Copley - West

Stove sink fridge in room lots of space. Sofa folded out Had to go downatairs to get sheets for sofa bed. Had to go get cups and silver ware from frobt desk. Hot water was weak 3rd floor looked very run down. I awoke to a huge bug crawling on the cellibg over my bed. The microwave door was hard to close dirty

Nothing Staff was not friendly mostly out of sight and not in office locked out due to card key not working

People were helpful and friendly,swimming pool was nice,location was good. place needs updated,they accept pets in rooms, some of the furniture was old and not in good shape.

The bed was great and the room was clean, we stayed 4 nights and had 4 good nights sleep with excellent quality mattress. Grab and go breakfast was not as advertised. I was out on Tuesday morning when the breakfast started at 6 am. One pack total of oatmeal cereal, 3 muffins and 3 apples total for all guests and lots of granola bars.

room no hangers in closet, clerk wouldn't let me use rest room in clear view claiming no public restrooms?

We were moved to three different rooms before they left us alone. First room bed wasn't finished being made. Second room they had reserved for someone else. Third room wasn't cleaned properly, but at that point it was late and we were tired so we stayed.

Nothing. Did not stay after I saw the room. First room I looked at had ashes in ash tray, white stains on dark love seat cushion, stains on carpet, cigarette burns in carpet and drapes, and no pillows on bed-only folded pillow cases. Second room had human hair all over blanket and stains on pillo

I liked the size of the room. The staff was very helpful and professional at all times. we had to have our room changed because the first room was dirty (bath tub, toilet & carpet)and had not ashtrays. They moved us right away and made sure we were happy.

It was great that it had a kitchen with a stove, fridge, and sink in it. They advertised a pool and when we arrived we were told that it wasn't open, but might be in a few days. They said a guy was supposed to be out to test the levels. After finding the pool, we found it was in horrible shape and may never be opened again.

Great location and access to local area and sites. The hotel was great except for the pervasive smell of cigarette smoke. All my clothes smelled terrible after my stay. This is the only reason for downgrading the hotel. Everything else was great and represented an outstanding value for a budget travel.

Hotel was fine for a 1 star hotel. Priceline on the other hand was horrible. Never again. I didn't like that Priceline screwed me over. Otherwise the hotel was fine.

staff was helpful TV was broken, coffee pot to.

Door need repair, many noises, poor staff. very slow internet.

We searched for economical accomadations and ended up in a third world country. The entire facility smelled of curry or kimsche. Our 'no smoking room' carried such a stench of old ash tray that my son and I were overcome with headaches within minutes. Noise at all hours of the night, doors slamming people talking in the hallways in the early morning hours. No towel service. No soaps or shampoo's. No cleaning service if you stay less then a week. I felt as if we were in a half way house. We booked the room for 6 days, but decided after the first night to check out and find a new hotel. They did let us check out without charging us for the entire week although we did have to pay for a second night due to short notice of checking out. I would expect this hotel to cost closer to $39.99 to $49.99 range. For $30 more a night we stayed on the south side of Akron in accomadations I would expect to pay $140 a night for but only paid $* for. I was not going to write a reveiw at all but when they decided to charge me for a night that I did not stay and the hotel was only 50% occupied I felt obligated. You get what you pay for on a personal level, as well as what you charge for on a business level.