Guest Reviews
Overall Rating
7.2 Good
Based on 51 reviews
Location
10.0
Service
8.7
Comfort
7.3
Cleanliness
6.4
Room
5.1
Breakfast
2.1
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Map
Extended Stay America - Akron - Copley - West
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$66+
About
Enjoy your visit to Akron with a stay at Extended Stay America - Akron - Copley - West. For a workout, you can visit the fitness center or go for a morning swim at the seasonal outdoor pool. Rooms feature bonuses like refrigerators, refrigerators, and microwaves.
Amenities
- Complimentary breakfast
- Fitness center
- Free Wi-Fi
- Pets allowed on request. Charges may apply.
- Internet
- Outdoor pool
- No smoking
- Air-conditioned
- Free parking
- Facilities for Disabled Guests
- Laundry facilities
- 24 Hour Front Desk
- Kitchen/Kitchenette
Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
disinfectant
playing in halls
pervasive smell
filthy carpet room
grab and go breakfast
hotel nonsmoking
oatmeal cereal
blanket and stains
filthy carpet
away from traffic
worn and a bit
courteous helpful staff
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3.0
Pros: Nothing
review from
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1.0
Pros: It was close to where I needed to be.
Cons: Bugs all over Mildew smelling elevator Smoke smell throughout hotel (nonsmoking) Employee smoking at hotels front door Someone complained and they called us about our 'kids' which we don't have...
review from
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8.0
Pros: Staff was great
Cons: Found someone eles belongings left in room
review from
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7.0
Pros: staff very friendly, cooperative, & efficient. Location away from traffic noise
Cons: few hangers for 2 people, no kitchen sink drain plug for doing dishes. breakfast was coffee & cookie, maybe an apple
review from
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8.0
Pros: great rate. Stayed there numerous times previously. Office staff,always courteous and helpful. Staff generally is in tune to their customer & goes above and beyond to make certain your stay meets your needs. Office is always neat
Cons: Checked in not my regular reservationist, who is a gem. Room across from children playing in halls all evening. Very near elevator which generated noise as well. Dishware left in dishwasher from previous customer. A.M. staff always great!
review from
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6.0
Pros: Location
review from
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2.0
Pros: Stove sink fridge in room lots of space. Sofa folded out
Cons: Had to go downatairs to get sheets for sofa bed. Had to go get cups and silver ware from frobt desk. Hot water was weak 3rd floor looked very run down. I awoke to a huge bug crawling on the cellibg over my bed. The microwave door was hard to close dirty
review from
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10.0
Pros: Nice location in a safe area. Had hot oatmeal, and fresh fruit (oranges). Very clean. Great price for the money.
Cons: Lobby was not very fancy, but great price
review from
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7.0
Pros: Good size rooms and reasonably clean.
Cons: Hotel had some water damage and had dryers running in the hallways. All and all you can't beat the price.
review from
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1.0
Pros: Nothing
Cons: Staff was not friendly mostly out of sight and not in office locked out due to card key not working
review from
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7.0
Pros: Full kitchen
Cons: N/A
review from
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4.0
Pros: People were helpful and friendly,swimming pool was nice,location was good.
Cons: place needs updated,they accept pets in rooms, some of the furniture was old and not in good shape.
review from
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8.0
Pros: Staff was great
Cons: Found someone eles belongings left in room
review from
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7.0
Pros: staff very friendly, cooperative, & efficient. Location away from traffic noise
Cons: few hangers for 2 people, no kitchen sink drain plug for doing dishes. breakfast was coffee & cookie, maybe an apple
review from
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8.0
Pros: great rate. Stayed there numerous times previously. Office staff,always courteous and helpful. Staff generally is in tune to their customer & goes above and beyond to make certain your stay meets your needs. Office is always neat
Cons: Checked in not my regular reservationist, who is a gem. Room across from children playing in halls all evening. Very near elevator which generated noise as well. Dishware left in dishwasher from previous customer. A.M. staff always great!
review from
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7.0
Pros: Good size rooms and reasonably clean.
Cons: Hotel had some water damage and had dryers running in the hallways. All and all you can't beat the price.
review from
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7.0
Pros: Full kitchen
Cons: N/A
review from
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3.0
Pros: Nothing
review from
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1.0
Pros: It was close to where I needed to be.
Cons: Bugs all over Mildew smelling elevator Smoke smell throughout hotel (nonsmoking) Employee smoking at hotels front door Someone complained and they called us about our 'kids' which we don't have...
review from
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6.0
Pros: Location
review from
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2.0
Pros: Stove sink fridge in room lots of space. Sofa folded out
Cons: Had to go downatairs to get sheets for sofa bed. Had to go get cups and silver ware from frobt desk. Hot water was weak 3rd floor looked very run down. I awoke to a huge bug crawling on the cellibg over my bed. The microwave door was hard to close dirty
review from
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1.0
Pros: Nothing
Cons: Staff was not friendly mostly out of sight and not in office locked out due to card key not working
review from
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4.0
Pros: People were helpful and friendly,swimming pool was nice,location was good.
Cons: place needs updated,they accept pets in rooms, some of the furniture was old and not in good shape.
review from
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10/13
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11/13
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12/13
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13/13