Guest Reviews
Overall Rating
7.4
Good
Based on 40 reviews
Location
10.0
Value for money
10.0
Service
8.0
Comfort
7.9
Cleanliness
5.0
Room
4.9
Breakfast
0.0
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Map
Extended Stay America - Akron - Copley - West
$66+
About
Enjoy your visit to Akron with a stay at Extended Stay America - Akron - Copley - West. For a workout, you can visit the fitness center or go for a morning swim at the seasonal outdoor pool. Rooms feature bonuses like refrigerators, refrigerators, and microwaves.
Amenities
- Complimentary breakfast
- Fitness center
- Free Wi-Fi
- Pets allowed on request. Charges may apply.
- Internet
- Outdoor pool
- No smoking
- Air-conditioned
- Free parking
- Facilities for Disabled Guests
- Business center
- Laundry facilities
- 24 Hour Front Desk
- Kitchen/Kitchenette
Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
disinfectant
playing in halls
pervasive smell
filthy carpet room
grab and go breakfast
hotel nonsmoking
oatmeal cereal
blanket and stains
filthy carpet
away from traffic
worn and a bit
courteous helpful staff
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6.7
Cons: The hotel should provide better breakfast. There was only Coffee, Nature Valley Granola bars, oats packets. There is no fruits and breakfast cereals. The hotel is charging more when compared to ...
review from
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8.8
Pros: Rooms were clean, beds comfortable,and the extra large room is perfect for families!
review from
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5.0
Cons: The booking stated Take Away breakfast and the brochure showed muffins. When I went down for breakfast there were packets of instant oatmeal (no hot water or bowls) and Nature Valley Granola bars. ...
review from
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5.4
Pros: Close to the mall,shopping centers and many restaurants.
Cons: Hotel is in need of a facelift. Staff was nice but not very professional.
review from
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6.3
Pros: Pool
Cons: No extra towels (told they were in the dryer), double charged me for my room (once a month and a half prior when booking), then again on night of stay plus required a hundred dollar deposit for room (...
review from
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6.3
Pros: The room was a great size and was clean.
Cons: The breakfast was horrible. They have no ice machine and they left the front desk employee less so that guest had to leave the building, we had to walk across the street to get any assistance.
review from
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10.0
Pros: Nice bed clean room good customer service
review from
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3.0
Pros: Nothing
review from
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1.0
Pros: It was close to where I needed to be.
Cons: Bugs all over Mildew smelling elevator Smoke smell throughout hotel (nonsmoking) Employee smoking at hotels front door Someone complained and they called us about our 'kids' which we don't have...
review from
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8.0
Pros: Staff was great
Cons: Found someone eles belongings left in room
review from
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7.0
Pros: staff very friendly, cooperative, & efficient. Location away from traffic noise
Cons: few hangers for 2 people, no kitchen sink drain plug for doing dishes. breakfast was coffee & cookie, maybe an apple
review from
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9.6
Pros: Outdoor pool
Cons: Bathroom was not spotless
review from
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6.7
Cons: The hotel should provide better breakfast. There was only Coffee, Nature Valley Granola bars, oats packets. There is no fruits and breakfast cereals. The hotel is charging more when compared to ...
review from
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8.0
Pros: Staff was great
Cons: Found someone eles belongings left in room
review from
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7.0
Pros: staff very friendly, cooperative, & efficient. Location away from traffic noise
Cons: few hangers for 2 people, no kitchen sink drain plug for doing dishes. breakfast was coffee & cookie, maybe an apple
review from
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5.0
Cons: The booking stated Take Away breakfast and the brochure showed muffins. When I went down for breakfast there were packets of instant oatmeal (no hot water or bowls) and Nature Valley Granola bars. ...
review from
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5.4
Pros: Close to the mall,shopping centers and many restaurants.
Cons: Hotel is in need of a facelift. Staff was nice but not very professional.
review from
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6.3
Pros: Pool
Cons: No extra towels (told they were in the dryer), double charged me for my room (once a month and a half prior when booking), then again on night of stay plus required a hundred dollar deposit for room (...
review from
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6.3
Pros: The room was a great size and was clean.
Cons: The breakfast was horrible. They have no ice machine and they left the front desk employee less so that guest had to leave the building, we had to walk across the street to get any assistance.
review from
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3.0
Pros: Nothing
review from
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1.0
Pros: It was close to where I needed to be.
Cons: Bugs all over Mildew smelling elevator Smoke smell throughout hotel (nonsmoking) Employee smoking at hotels front door Someone complained and they called us about our 'kids' which we don't have...
review from
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10/13
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13/13