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warm, great service, understated luxury. no, liked everything
Outstanding personalized service throughout the stay. slow internet connection
Very professional staff, good service, very good location, very nice hotel Very expensive, small bathrooms, dinner too expensive
The necessity to pay a restrain fee at this hotel level, to wait for times for hot water in the shower, to pay the same price for a room in a dependance like in the hotel. Never more!
Since there was only a few guests at the hotel, we got better room than booked over the site. In off-season sauna did not work, as well as elevators. The room in the top floor was decorated in attic-style and the roof is quite low - I bumped my head several times.
the central location
The staff was most helpful and accommodating. They spoke English very well and were courteous. The Breakfast bar was above expectations and the location fabulous. I would highly recommend this facility. Nothing I can think of :)
Nothing, everything was poor, old and in bad condition. Room space, shower, furniture, parking space, breakfast in hotel, offer of facilities in hotel like sauna, piano bar, gym etc.
exceptionally friendly and helpful staff; spacious, beautiful and well-equipped rooms; delicious breakfasts including a wide variety of fresh local products; convenient garage and a great location in the middle of the charming and quiet village of San Cassiano.
Staff were extremely helpful. A beautiful luxury hotel in a grat location. Facilities and breakfast were fantastic.
Absolutley fantastic staff No there was absolutley nothing that needed improving
We enjoyed entirely our stay in this place. Warm welcome, excellent service around the day, outstanding breakfast prepared and served with love, all facilities are wonderfully decorated in modernly translated local "mountain style". Beautiful SPA and Lounge/Bar. Excellent hideaway allthough in the centre of San Cassiano.
Staff very friendly. Great breakfast spread. Very nice apartments! Suggest having a dinner venue at hotel as there are limited options in town.
We loved our apartment. It was new, modern, stylish, and clean. The bed was very comfortable as was the bathroom space. The Sud Tyrol is one of my favorite places in the world, and this valley - and this hotel - make me count the days until I can return again. We were traveling during September so nearly everything was closed. Was perfect for us since we needed peace and quiet and down time to rest, but it would be nice to have these reminders about regional vacation patterns.