Cons (-) Bed could be a little harder.
2 stars
Western Inn
1842 Madison Avenue, Council Bluffs, IA 51503, United States
Council Bluffs, IA
See location+1 712 322 4499Photos of Western Inn
Overview
Suburban hotel with free breakfast and a 24-hour front desk An indoor pool, coffee/tea in a common area, and a business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a library, and express check-out are onsite. Western Inn offers 51 accommodations with hair dryers and complimentary toiletries. Televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested. Recreational amenities at the hotel include an indoor pool.
Amenities at Western Inn
- Indoor pool
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Shower chair
- No smoking
- Lowered sink
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by stairs
- Designated smoking area
- Private entrance
General
- Quiet street view
- Family rooms
- Seating area
- Interconnected room(s) available
- Sofa
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
- City view
- Storage available
Bathroom
- Raised toilet
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
- Walk-in shower
Kitchen
- Microwave
- Kitchenware
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Kitchen
Services and conveniences
- Business center
- Wake-up service
- Key card access
- Express check-out
- 24hr front desk
Pool
- Private pool
- Heated pool
- Indoor pool
- Pool towels
- Pool with a view
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Workspace
- Computer use available
- Fax/photocopying
- Fax
- Desk
Dining
- Fruits
- Vending machine (drinks)
- Vending machine (snacks)
Family friendly
- Cribs available
- Books, DVDs, music for children
- Complimentary breakfast
Things to do
- Casino
- Golf
Parking and transportation
- Free parking
Laundry
- Iron and ironing board
Health and safety
- Daily housekeeping
Reviews of Western Inn
5.9
Fair
392 verified ratings
Wonderful
137
Very good
61
Good
66
Okay
19
Fair
31
Mediocre
24
Poor
54
Summary of reviews
Guests say
Guests appreciated the great location and friendly service at the hotel, with many highlighting the spacious rooms and good breakfast options. However, there were significant concerns regarding cleanliness, with reports of stains and unpleasant odors in some rooms. Overall, it seems to be a decent choice for budget travelers looking for convenience and comfort, but improvements in cleanliness are needed.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
5.6 out of 10
4 reviews
8.4 out of 10
5 reviews
All reviews
Pros (+) Staff was friendly. Close to grocery store and easy to get to shopping. Room except for bed seemed clean.
Cons (-) Bed spread, blanket and pillow were very old. Blanket was very worn. Bedspread had stains. All four pillows were hard to sleep on because they were old and lumpy. Train went by in the middle of the night every night and blew the horn and shook the building.
Pros (+) Room was clean and quiet. Staff excellent. Breakfast good. I will stay here again. A real bargain
Cons (-) Nothing
Pros (+) Stayed here both coming and going to Montana. It is a great value! Rooms were spacious and comfortable. It was clean and had a nice breakfast. The staff were very nice. We would definitely stay here again when we travel through the area!
Pros (+) The price was right and everything fit our needs. Breakfast was good the next morning, room and hotel were very clean. Location was perfect. If you're not a hotel snob, this will do just fine. Hot dogs, cookies and cupcakes were a nice added touch!
Cons (-) Didn't like the double beds, prefer a queen, but was manageable. Bedspreads were a little dated.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the Western Inn?
The low season is in March, and the high season is in May.
How is the cleanliness at the Western Inn?
Guests have mentioned that the rooms are clean, but some have reported issues with dirty carpets and moldy smells.
Is parking readily available at the Western Inn?
Yes, the hotel offers free parking, although some guests have mentioned that the parking lot needs repairs.
What can I expect from the food at the Western Inn?
The hotel provides complimentary breakfast, and some guests have praised the great food, while others have mentioned the need for improvement.
How is the customer service at the Western Inn?
Guests have reported welcoming and friendly staff at the front desk, but some have also mentioned encounters with unfriendly or unprofessional staff members.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Booking a Ground Floor Room
The hotel offers entire units located on the ground floor, providing increased accessibility and convenience for guests with mobility concerns.
Pet-Friendly Accommodation
If traveling with pets, it's worth noting that the hotel allows pets on request, although charges may apply.
Explore Nearby Attractions
The hotel is conveniently located near various attractions such as the RailsWest Railroad Museum, Historic General Dodge House, and St. Peter's Catholic Church, offering guests opportunities for local exploration.
Check Room Amenities
Some guests have reported issues with room cleanliness and maintenance, so it's advisable to thoroughly inspect the room upon arrival and report any concerns to the front desk immediately.
Plan for Breakfast
While several guests appreciated the complimentary breakfast, others found it lacking in options. Consider alternative breakfast arrangements if a substantial morning meal is important to you.
Verify Room Features
Some guests encountered issues with room facilities such as air conditioning, bathroom amenities, and cleanliness. It's advisable to confirm the functionality of these features upon check-in.
Inquire About Room Views
If a pleasant view is important to you, consider requesting a room with a city view or a quiet street view to enhance your stay.
Be Mindful of Seasonal Rates
The hotel experiences a high season in May and a low season in March. Planning a visit during the low season might offer more affordable rates.
Parking Considerations
Several guests mentioned the need for repairs in the parking lot. If traveling by car, it's advisable to inquire about the current state of the parking facilities.
Accessibility Features
The hotel offers various accessibility features such as lowered sinks, roll-in showers, and wheelchair-accessible units, making it suitable for guests with specific mobility requirements.
Location
1842 Madison Avenue, Council Bluffs, IA 51503
What's nearby
- RailsWest Railroad Museum1.6 mi
- Historic General Dodge House1.7 mi
- St. Peter's Catholic Church1.9 mi
- Union Pacific Railroad Museum1.9 mi
- Squirrel Cage Jail1.9 mi
- Bennett Building1.9 mi
- Bayliss Park2 mi
- Lake Manawa Beach2.4 mi
- Lake Manawa State Park3.4 mi
- Horseshoe Council Bluffs3.5 mi
- Mid-America Center3.6 mi
- Ameristar Casino4.6 mi
Policies
Check-in/Check-out | Check in anytime after 2:30 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Western Inn
Low season | July |
|---|---|
High season | May |
Average price (weeknight) | $76 |
Average price (weekend night) | $165 |
When to book a room at Western Inn
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Western Inn
Nearby hotels and places to stay
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See most recommended stays in Council BluffsGood to know
Value for money | 6.9 |
|---|---|
Distance to city center | 2.5 mi |
Nearest Airport | Omaha Eppley Airfield |
Distance to airport | 5.7 mi |
Everything you need to know for your stay in Council Bluffs
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