Council Bluffs Car Rentals

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Council Bluffs car rental reviews and directory

Payless
payless
Car rental reviews:
Good (6.6, 29 reviews)
Car rental locations in Council Bluffs:
1 location
Payless
Locations in Council Bluffs
4501 Abbott Drive
+1 402 342 4964
  • 6.5
  • 6.4
  • 7.0
  • 6.8
  • 6.9
Recent reviews
10.0 Excellent
Apr 7 2016
Pros: Friendly and fast service
8.0 Good
May 18 2017
Pros: I reached rental place late in the night and the transaction was quick.
Cons: Only had three cars to choose from a hatchback, a medium sedan and a pickup.
2.0 Poor
Oct 10 2015
No Cars Available
Pros: No one at counter when I arrived Omaha, NE airport. Sign said No Cars Available. First and last time I will rent from Payless. Kayak should consider dropping Payless from their reservation system. Makes Kayak look bad.
Cons: My Kayak reservation was not honored.
7.6 Good
Nov 17 2015
maintenance light issue
Pros: The gal at the counter was extremely helpful and very sympathetic to me regarding the situation. The gal at the garage pickup was also helpful in that she held my luggage while I went back in to the terminal.
Cons: I picked up the car...checked it over.... heading to attendant to give them the slip before leaving and the maintenance light came on. Though everyone was friendly and helpful, it was frustrating that I had to then repeat the entire process .... return the car, go back inside to the terminal, get another contract, keys etc. and return to the garage for another car. Had I been in a hurry for an appointment .... THIS additional 35 minutes would have made me LATE.
4.0 Mediocre
Nov 17 2015
No available size car I rented
Cons: They didn't have the size car I rented nor did they upgrade me. They tried to give me a much smaller car and when I said that wouldn't work they said I would have to stick around the airport til A car came in that I could use.
8.4 Excellent
Dec 1 2015
Cons: Would have preferred vehicle shown in advert. Nissan ---- Ford from Avis was not good. Uncomfortable, hard to understand display. Rental price was high, even for Thanksgiving. Not sure I will rent again
10.0 Excellent
May 5 2016
nice folks doing good work
Pros: I liked that the people working for Payless were very nice to me and quick to get me a car that was clean, easy to operate and well priced. They were friendly at the counter, got me on the road quickly with clear instructions. I'd use them again.
9.6 Excellent
Jun 5 2016
excellent vehicle, super price, great employees!
Pros: Loved the car! Pickup and delivery were smooth and easy! Loved the woman at the pickup counter, so helpful and nice. Will definitely use payless for my future rentals
Cons: No problems at all
10.0 Excellent
Jun 6 2016
Excellent service, excellent price
Pros: Everything was easy
Cons: Returning car was a bit confusing with the Avis line and then needing to finish paperwork in terminal
10.0 Excellent
Jul 3 2016
Awesome service, awesome car
Pros: The CSR at the Omaha airport was friendly, personable and helpful, the car was clean and drove great.
Dollar
dollar
Car rental reviews:
Good (6.9, 15 reviews)
Car rental locations in Council Bluffs:
1 location
Dollar
Locations in Council Bluffs
4501 Abbot Drive
+1 402 345 2783
  • 5.9
  • 7.9
  • 7.5
  • 6.5
  • 6.5
Recent reviews
6.4 Good
Jan 5 2016
Stop at the booth to get the keys. They're not in
Pros: Car was nice and worked perfectly.
Cons: When I picked up the car, the agent told me about a 200 mile/day limit that I was unaware of. The agent was sure to point out that it was my mistake for missing the information. They should have been more helpful in addressing the problem instead of defending their role in it. (When I went back later to see where it states there's a 200 mile/day limit, I still couldn't find it anywhere.) I was also charged $19 more than expected. When I called about it, the agent was unable to help me and gave me another number to call tomorrow. Also, when picking up, the agent should tell the customer "Stop at the Dollar booth in the garage to get the keys." I was not told that and I walked a long way to the car to find it without keys. It was extremely cold and I had my kid with me. We walked around to find help. The person in the Dollar booth said, "You need to stop here first.". Thanks a lot. By the time I got in the car to begin my vacation, I was so heated and frustrated that it took a couple hours for me to cool off, forget the bad experience and start enjoying my trip. The car was awesome, but the pick-up process was pretty rough.
2.0 Poor
Jan 29 2016
Watch for the hidden fees
Pros: The type of vehicle that we had.
Cons: There was almost $200 in additional fees they tried to charge from the rate kayak gave me $283 and in reality they wanted $460. It's a franchise so good luck with any corporate help. Molly the owner avoided my calls during the rental and never got back about reducing the fee and a refund after the rental was turned in and it was a bogus contract
5.2 Okay
Feb 11 2016
bad agent / no help
Pros: the car was not what we signed on for . not bad car just not what we were hoping to rent. got charged up grades for unlimited miles , not what was on line when we reserved car.
6.8 Good
Aug 25 2016
Pros: Key drop Good close access
Cons: I couldn't turn on headlights in the dark and interior lights don't come on when you open the door. I was on the freeway before I realized they were not on and I had a mess !
7.2 Good
Sep 25 2016
Cons: They originally tried to charge me an extra $50.00 for being 8 minutes late. The attendant told me she was unable to make any adjustment and it needed a manager.
4.4 Okay
Nov 10 2016
Cons: The manager at the booth told us the price per gallon was $1.95, which she said was cheaper than the market. We barely drove the car and returned it the following day only to be told that we would be charged for 1/2 tank of gas. When I questioned this, the clerk gave me a well rehearsed and rude response "well if she didn't tell you. She wrote it down on your paperwork." I pulled the paperwork out, and she did. It was deceptive, and I will never use Dollar
9.2 Excellent
Dec 26 2016
Pros: Not all Dollar locations are good, but the Omaha airport operation people are great! Tops in friendly customer service. Thanks.
10.0 Excellent
Feb 19 2017
ALL WENT AS EXPECTED
Pros: UNEVENTFUL, THEREFORE A PERFECT RENTAL EXPERIENCE!
9.6 Excellent
Apr 16 2017
Pros: People were very nice and I liked the unusual approach to filling up the tank
Cons: Seat belt buckle dug into my leg
10.0 Excellent
May 14 2017
Pros: Great! Easy! Efficient!
Avis
avis
Car rental reviews:
Good (7.2, 9 reviews)
Car rental locations in Council Bluffs:
1 location
Avis
Locations in Council Bluffs
4501 Abbott Drive (Terminal 3)
+1 402 422 6480
  • 6.7
  • 7.8
  • 7.6
  • 8.2
  • 6.0
Recent reviews
2.0 Poor
Jul 6 2016
Did not honor reservation rates
Cons: Avis charges more than $50 over the reservation quote.
4.8 Okay
Aug 8 2016
Lack of Selection made value very poort
Pros: What I liked was that the car was clean, and that the lines for pickup and dropoff were low. That car was adequate for the trip, but just barely.
Cons: Airport rentals, which I know were expensive, should have had better cars for the kind of price I paid. Instead of getting me a nice Toyota, Nissan, or Chevy, I was placed in a Lancer, which was ill-equipped for the driving I was doing. The Lancer also lacked basic lumbar support, which the other cars likely would have had. They did offer a VW, but only if I paid the full-size price. I was already paying $330+ tax for the week (when KAYAK pffered $160-200 for off-airport rentals). To make me particularly angry - Avis did have Camrys available, but only to the "AVIS Preferred" members. I will not be going to Avis again.
8.4 Excellent
Aug 22 2016
Car rental
Pros: SUV was comfortable and very clean.
Cons: Hidden fees that pushed by bill to double what I thought
8.0 Good
Sep 19 2016
Bait and switch rental rate
Cons: Price was higher than quoted on Kayak. Will avoid Avis in the future.
6.8 Good
Sep 20 2016
BIG Gas Guzzler Needed a Bath
Pros: Pick up and drop off in OMA is always a breeze. Fast check out and no hurdles to jump
Cons: Wanted a mid size car and they gave me a Toyota Sequoia. Got 14 MPG and was pain to park. Exterior of car was water spotted and dingy.
10.0 Excellent
Oct 10 2016
Great customer service
Pros: We discovered the initial vehicle's registration had expired and upon returning it the next day was promptly given a different (similar but slightly better) vehicle. Great customer service!
8.4 Excellent
Jun 19 2017
Nice and easy
Pros: Great pick up and drop off, super easy! And it was a great price!
Cons: The car was way too small even for an economy car, seems silly that they would rent such tiny cars without a specific request. But it ran great!
10.0 Excellent
Jul 11 2017
Pros: From pick-up to drop off as easy as you could wish for. Helpful and competent staff.
6.8 Good
Jul 31 2017
Cons: When I reserved the car I was told that I was reserving a Ford Fusion or similar. When I went to pick up the car I was told that I would be given a Malibu, which I don't consider to be the same size. I was forced to pay more to get into an Impala, or a Passat, which I chose.
Enterprise
Car rental reviews:
Okay (5.9, 3 reviews)
Car rental locations in Council Bluffs:
1 location
Enterprise
Locations in Council Bluffs
3001 S. 7th Street
+1 712 366 3617
  • 4.7
  • 7.3
  • 7.3
  • 5.3
  • 4.7
Recent reviews
10.0 Excellent
Jul 27 2016
Trip
Pros: Loved the service except trying to find a car in small towns
Cons: I
2.0 Poor
Sep 16 2016
There was no car available
Pros: Nothing
Cons: That I reserved a car and there was no car
5.6 Okay
Nov 9 2016
Would never recommend
Pros: Car was nice
Cons: Salesman is a shyster....fast talker. I showed proof of insurance...he snuck it on my bill anyway. My overall Bill should've been around $113 but they billed me $470. They did give me $312 back eventually but I should get more back. I've called customer service, I've emailed three times, no one cares. Nothing but thieves in my opinion.
Budget
budget
Car rental locations in Council Bluffs:
1 location
Budget
Locations in Council Bluffs
1755 East Locust Street
+1 402 348 0455
Europcar
europcar
Car rental locations in Council Bluffs:
1 location
Europcar
Locations in Council Bluffs
Please Go To The National Counter
+1 888 826 6890
Hertz
hertz
Car rental locations in Council Bluffs:
3 locations
Hertz
Locations in Council Bluffs
3400 South Expressway
3636 Wilbur Plaza
4024226789
3737 Orville Plaza
402-422-6570
National
national
Car rental locations in Council Bluffs:
1 location
National
Locations in Council Bluffs
4501 Abbott Drive
+1 844 370 3138
56 travelers who rented a car in Council Bluffs gave the car agency they used an average rating of 6.7

Car Rental Locations in Council Bluffs

Council Bluffs