Cozumel Palace
Top Beach Hotel

Avenida Rafael E Melgan Km 1-5, 77600 Cozumel, QR, Mexico
+52 987 872 9430


Overall guest ratings

9.0/10 Excellent
Based on 297 reviews

Review highlights

  • 10.0
  • 9.4
  • 9.3
  • 9.0

Good to know

  • Recreation staff is nice
  • Good beach sports
  • Friendly service
  • Great shopping


    Show all



    The Cozumel Palace rises along the Caribbean coastline in Cozumel, Mexico. This resort is located 5 miles (8 kilometers) from Cozumel International Airport.

    Hotel Features.

    On-site dining includes international/Italian cuisine served at Turquesa. The art of Asian cooking is presented at MoMoNoHaNa, while Mexican cuisine is prepared at Bugambilias. Live music is performed at the lobby bar, and Flamingos Bar provides poolside convenience. 3 outdoor pools include an infinity pool and a pool with a swim-up bar and a children's section. A children's club (ages 4-12) entertains the younger set. The resort also features 4 on-site restaurants.

    The concierge can arrange fishing excursions or snorkeling and diving expeditions to Palancar Reef. Land-based recreation includes a fitness center with cardio and weight-training equipment. Additional recreation options include pool volleyball and basketball, table games, and theme parties held nightly. Pampering massages, pedicures, manicures, facial and body treatments, body wraps, and hair-styling services can be arranged at the Awe-Spa.

    A 24-hour front desk offers fax and photocopying services, and multi-function space accommodates corporate and social events. An Internet Point and computer rental are available as well as complimentary wireless and wired Internet access throughout the hotel. Roundtrip airport shuttle (available 24 hours) can be arranged for a surcharge.


    Cozumel Palace offers 169 air-conditioned guest suites in a 5-story building. Most suites provide semi-enclosed terraces or balconies furnished with a hammock, 2 chairs, and a cocktail table. The lights of the Riviera Maya are visible after nightfall, and glorious sea views extend to the horizon. Other amenities include in-room safes, minibars, satellite television, and coffee/tea makers.

    More hotel details about Cozumel Palace

    Cozumel Palace Prices:

    $305 - $529 (Based on average prices for a Standard Room)

    Cozumel Palace Rooms:

    169 rooms

    Other names used to reference this hotel:

    • Cozumel Palace CZM
    • Cozumel Palace Hotel
    • Cozumel Palace Hotel CZM
    • Cozumel Palace Hotel CUN
    • Cozumel Palace Hotel Cancun (CUN)
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    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Playground
    • Storage available
    • Non-smoking rooms available
    • Kid-friendly
    • Child pool
    • Cable or satellite TV
    • Babysitting/child services (surcharge)
    • Free Internet
    • Pets not allowed
    • Designated smoking area
    • Free valet parking
    • Wedding services
    • Terrace/Patio
    • Laundry facilities
    • Golf
    • Linens
    • Towels
    Less More

    Guest reviews

    Overall Rating

    9.0 Excellent
    Based on 297 reviews
    • 10.0 "Perfectly clean."
      10.0 "100% thought it was clean."
      10.0 "100% said rooms were clean."
    • 9.4 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 9.3 "World class service."
      8.9 "89% found the staff to be very friendly."
      8.0 "80% said the recreation staff was great."
      10.0 "100% thought the service was very professional."
      7.5 "75% said the reception staff was great."
      7.0 "70% found the restaurant service to be one of the best."
    • 9.0 "Food is to die for."
      9.3 "93% loved the menu selection."
      8.0 "80% enjoyed the fish/seafood dishes."
    • 8.6 "Rooms are great."
      10.0 "100% thought the view was good."
      10.0 "100% said rooms were clean."
      8.8 "88% thought rooms were spacious."
      7.9 "79% were happy with the bathroom."

    Overall Rating

    9.0 Excellent
    Based on 213 reviews
    • 9.5 "Terrific location."
    • 9.3 "World class service."
    • 8.8 "Rooms are great."
    • 8.7 "Food is delicious."
    • 7.6 "Good beach."

    Overall Rating

    9.6 Excellent
    Based on 83 reviews
    • 9.5 "Terrific location."
    • 9.4 "World class service."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Recreation staff is nice"
    "Good beach sports"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

    Recent Reviews

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