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|Distance to city center||7.4 mi|
|Distance to airport||2.0 mi|
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Staff is exceptional! Very pleasant and polite with desire to meet our needs with pleasure.
The food was plentiful and all the staff was so friendly and helpful. I was a little worried about my lack of Spanish but almost all who we came in contact with spoke English.
Room service orders weren't always correct. And there is so much noise from the hallway. They have signs up asking for silence, but it could also have been addressed on check-in. I'm sure all the marble flooring made it echo!
Nickel and Dime
The wait staff and cleaners were all extremely friendly. The food was excellent
The vacation planners made every effort to nickel and dime you and to see time shares. The hotel was very noisy.
The staff was AMAZING! Everyone was came across was so nice and helpful. Before every meal we were asked about food allergies and were prepared any separate meals as necessary. Most of the food was good to decent, some was sub par, but overall it was ok for an all inclusive. I don't feel we were bothered by any timeshare people. Beware of Fire coral off the side where you can do SUP. Staff had good activities including water aerobics and make your own bracelet. The resort credits aren't really worth it since you have to pay 16% "tax". Drinks were very good and plentiful, bars wherever you went! It was a small resort but was plenty big for us. We also transferred to a sister resort in Cancun for the last day there so we weren't rushed getting back to airport which was great and let us have an extra day in the sun. Overall great time, nice and relaxing. The beds were SOOOO comfortable, you never wanted to leave!
The Cozumel Palace is an all-inclusive resort that offers activities and exploration opportunities for couples, families, and those who enjoy spending time diving.
Each of the hotel’s 169 suites is luxuriously decorated, with spacious dining areas and desks for keeping up with business needs. Each guestroom offers private balconies with views of the sparkling Caribbean. The double whirlpool tubs in each suite offer a great way to unwind after a day spent exploring the resort. Free WiFi service allows guests to stay connected. The mini-bar and liquor cabinet are included for guests to enjoy. Satellite television offers entertainment, while the bathrobes and slippers offer comfort. The fitness center is available for guest use around the clock.
Guests can snorkel or head out for a scuba dive, right off of the hotel’s dock. Whether looking to spend time underwater or beside the water at the pool, there’s something for everyone to enjoy. Swim with dolphins, play volleyball, or simply go for a walk to appreciate the fresh Caribbean air.
Dining options abound, with four different restaurants offering Mexican, Italian, and Pan-Asian cuisine. Room service is offered around the clock for guests to enjoy. Cocktails are enjoyed poolside or at the bar. Sweet and savory treats are readily available during the day.
The spa offers a number of pampering treatments to ensure guests leave their session feeling indulged and spoiled.
The all-inclusive Cozumel Palace is a great choice in destination for honeymooners, or families looking for a resort that offers something for everyone.
based on 795 reviews
Things to Know
- Great view
- Friendly atmosphere
- Friendly service
- Good beach sports
Policies vary by room type and provider.
FAQs when booking at Cozumel Palace
Where is Cozumel Palace located?
Cozumel Palace is located at Avenida Rafael E Melgan Km 1-5, 7.4 miles from the center of Cozumel. Palacio Municipal is the closest landmark to Cozumel Palace.
When is check-in time and check-out time at Cozumel Palace?
Check-in time is 3:00 PM and check-out time is 12:00 PM at Cozumel Palace.
Does Cozumel Palace offer free Wi-Fi?
Yes, Cozumel Palace offers free Wi-Fi.
Does Cozumel Palace offer free parking?
Yes, Cozumel Palace offers free parking.
Does Cozumel Palace offer free airport shuttle service?
No, Cozumel Palace does not offer free airport shuttle service.
How far is Cozumel Palace from the airport?
Cozumel Palace is 2 miles from Cozumel. Cozumel Palace is 37.2 miles from Cancun.
Can you bring pets to Cozumel Palace?
No, pets are not allowed at Cozumel Palace.
Does Cozumel Palace have a pool?
Yes, Cozumel Palace has a pool onsite.
Most Popular Landmarks
- Palacio Municipal 168 yd
- Dolphinaris 196 yd
- La Plaza Cozumel 0.4 mi
- Museo de la Isla de Cozumel 1 mi
- Discover Mexico 2.6 mi
- Chankanaab National Park 4.8 mi