Hotel Cozumel & Resort

Carretera Costera Sur, Km 1.7, 77600 Cozumel, QR, Mexico
+52 987 872 9020


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Overall guest ratings

7.4/10 Good
Based on 341 reviews
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Review highlights

  • 9.0
  • 8.9
  • 8.5
  • 4.0

Good to know

  • Near city centre
  • Good beach sports
  • Friendly service


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    With a stay at Hotel Cozumel & Resort in Cozumel, you'll be on the beach and minutes from Dolphinaris, and close to Palacio Municipal. This beach resort is within close proximity of Stingray Beach and La Plaza Cozumel.


    Make yourself at home in one of the 181 air-conditioned guestrooms. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have separate bathtubs and showers and hair dryers.


    Take advantage of recreational opportunities offered, including an outdoor pool, a spa tub, and a fitness center. This resort also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).


    All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Grab a bite at one of the resort's 2 restaurants, or stay in and take advantage of room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar.

    Business, Other Amenities

    Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.

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    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Laundry facilities
    • Business center
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Express check out
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Free parking
    • Storage available
    • Wedding services
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    Guest reviews

    Overall Rating

    7.4 Good
    Based on 341 reviews
    • 9.0 "Excellent pool."
    • 8.9 "Location is great."
    • 8.5 "Breakfast is good."
    • 8.0 "Great service."
    • 5.5 "Average amenities."
    • 4.0 "Vibe wasn't good."
    • 3.7 "Rooms are not good."
    • 2.2 "Disappointing internet connection."
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    Overall Rating

    7.6 Good
    Based on 252 reviews
    • 9.1 "Excellent pool."
    • 8.8 "Location is great."
      7.4 "City centre within easy reach, said 74%."
    • 8.7 "Good value."
    • 8.6 "Breakfast is good."
    • 8.0 "Great service."
    • 5.4 "Food is average."
    • 4.1 "Not very comfortable."
      2.1 "79% didn't like the uncomfortable beds."
    • 3.7 "Rooms are not good."
      2.1 "79% didn't like the uncomfortable beds."
    • 3.6 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
    • 2.5 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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    Overall Rating

    7.0 Good
    Based on 88 reviews
    • 8.9 "Pool is good."
    • 8.9 "Location is great."
    • 8.7 "Breakfast is good."
    • 8.1 "Good value."
    • 7.4 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 5.6 "Food is average."
    • 5.3 "Average amenities."
    • 3.7 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
    • 3.2 "Awful rooms."
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    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Near city centre"
    "Good beach sports"
    "Friendly service"
    data provided by TrustYou

    Recent Reviews


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