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3 stars
Cozumel Hotel & Resort, Trademark Collection by Wyndham
Carretera Costera Sur KM 1.7, 77600 Cozumel, Quintana Roo, Mexico
Cozumel, Mexico
See location+52 987 872 9020Photos of Cozumel Hotel & Resort, Trademark Collection by Wyndham
Overview
A great choice for guests travelling as a family, Cozumel Hotel & Resort Trademark Collection by Wyndham offers both a separate kids pool and entertainment club, in addition to babysitting services. Popular amenities, such as a rooftop terrace and an outdoor pool, ensure an enjoyable stay in San Miguel de Cozumel.
The hotel has been recently refurbished and offers an all-inclusive meal plan, a 24-hour reception and an express check-in and check-out feature. A gym is available to guests wanting to keep up their exercise regimes while away.
Equipped to ensure an enjoyable stay, rooms provide wireless internet access, a radio and ironing facilities. They are also fitted with a shower, a hair dryer and a telephone.
Guests of Cozumel Hotel & Resort Trademark Collection by Wyndham can indulge in a drink at Lobby Bar, after sampling a meal at Los Arcos.
Cozumel International Airport is within a 10-minute car ride of the hotel, as is El Caracol the Observatory. The tour desk can provide advice on nearby attractions, and bicycle rental is available.
Latest deals for Cozumel Hotel & Resort, Trademark Collection by Wyndham
Amenities at Cozumel Hotel & Resort, Trademark Collection by Wyndham
- Private beach
- Snorkeling
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free parking
- Child pool
Services and conveniences
- ATM on-site
- Concierge service
- Safety deposit box
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Express check-out
- 24hr front desk
Things to do
- Gift shop
- Bicycle rental
- Board games/puzzles
- Golf
- Scuba diving
- Diving
- Snorkeling
- Beauty salon
- Pool table
Accessibility and suitability
- Increased accessibility
- Elevator
- Allergy-free room
- No smoking
- Designated smoking area
General
- Family rooms
- Lockers
- Telephone
- Pool view
- Storage available
Family friendly
- Babysitting or child care
- Child pool
- Kids' club
- Complimentary breakfast
- Playground
Pool and spa
- Massage
- Spa
- Outdoor pool
- Pool with a view
Outdoor
- Terrace/Patio
- Balcony
- Private beach
- Garden
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Air-conditioned
Bathroom
- Hairdryer
- Toilet
- Private bathroom
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Bedroom
- Alarm clock
Workspace
- Fax/photocopying
Fitness
- Fitness center
Reviews of Cozumel Hotel & Resort, Trademark Collection by Wyndham
7.5
Good
1140 verified ratings
Wonderful
398
Very good
245
Good
238
Okay
84
Fair
89
Mediocre
37
Poor
49
Summary of reviews
Guests say
Guests appreciated the great location and friendly service, particularly from the staff. The pool area was well-maintained, and many enjoyed the included breakfast. However, several reviews pointed out cleanliness issues in the rooms and common areas, and some found the food quality lacking. Overall, it is seen as a good value for the price, especially for divers.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
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7.6 out of 10
402 reviews
6.6 out of 10
7 reviews
6.5 out of 10
6 reviews
9.1 out of 10
1 review
8.5 out of 10
5 reviews
All reviews
Pros (+) Good location. Large pool, but closes at 9. Rooms were kept clean, but the floor was ALWAYS wet. The pipes seemed to keep the grout wet and if mopped, the floor would still be wet 8 hrs later. Associated dive shop made daily diving easy - but the groups were large and the dives short (45 mins, then they surface regardless of air or conditions).
Cons (-) Lots of facilities that I didn't want - it was all-inclusive and I didn't realize when I booked. Couldn't order food. Since I didn't pay for the all-inclusive, I was told I could just buy individual meals / drinks - I couldn't. They only tried to get me to pay a lot for the buffets I didn't want. I ordered tacos and they were terrible - completely Americanized. I never ate or drank at the hotel af...
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Pros (+) Same staff as 3 years ago. Very friendly and competent. Food and drinks very good. Comfortable atmosphere. Lots of returning guests. Great when occupancy low.
Cons (-) Dive center pricey, makes negotiations painful for package deals. No cash refunds for unused dives. But dive operators are good, and again many of the same providers as last time.
Pros (+) Nice hotel but not a luxury hotel. Room was clean and well appointed. Hotel is not on the beach although it says private beach. It is mainly a scuba diver hotel. This is also a great place to learn to dive if you're interested. the staff are friendly and helpful. Beautiful huge pool. Not close to town although it is walkable or you can rent a scooter or car at the hotel and plan excursions.
Pros (+) Direct access to Dive Paradise via walkway. Hotel staff is truly friendly. It seems important to all staff that You have a great vacation. Rooms promptly serviced each morning. Food was quite good and reasonably varied for all inclusive. Great value for the money. Well located, only $6 cab ride to town center. I intend to stay here again.
Cons (-) Nothing stood out as lacking. It is not the "El Presidente" but is priced so much lower.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
The hotel offers a fantastic breakfast buffet, a comfortable bed, and breathtaking views of the water. Additionally, guests can enjoy pool and beach access, a kids' club, and a lovely pool area.
What practical services are available at the hotel?
Guests can benefit from a 24-hour reception, express check-in and check-out, room service, and a tour desk for advice on nearby attractions. Additionally, there are wedding services, an ATM on-site, and currency exchange available.
What are guests saying about the hotel's cleanliness and maintenance?
While some guests mentioned that the hotel is showing some age, they also appreciated the amenities, including the pool area and beach overlook. Additionally, guests praised the helpful and welcoming staff at the reception.
What are the dining options and food quality like at the hotel?
Guests can enjoy an excellent breakfast buffet, a lobby bar, and a restaurant with a snack bar. However, some guests expressed dissatisfaction with the food quality, particularly the breakfast and overall food situation at the hotel.
What are the best times to visit the hotel?
The high season is in March, offering a great time to enjoy the fantastic location, helpful staff, and breathtaking views of the water. However, it's important to note that some guests found the hotel to be run down and not very clean.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the ocean comes highly recommended.
Consider the All-Inclusive Meal Plan
Guests found the all-inclusive meal plan to be convenient and good value for money, especially for families.
Take Advantage of the Family-Friendly Amenities
Families appreciated the separate kids pool, entertainment club, and babysitting services provided by the hotel.
Check Nearby Attractions
The hotel's proximity to various attractions such as Dolphinaris, La Plaza Cozumel, and Chankanaab National Park makes it an ideal choice for exploring the area.
Request a Room Away from Noise
Some guests experienced noise issues, so it's advisable to request a room away from potentially noisy areas, especially if seeking a peaceful stay.
Consider Upgrading for Better Room Facilities
Upgrading to a room with a mini-fridge and pool view is recommended, as some guests were disappointed with the facilities in standard rooms.
Explore the On-Site Snorkeling Area
The hotel offers a good seaside snorkel area, providing an opportunity for guests to enjoy snorkeling without leaving the property.
Visit the Lobby Bar for Drinks
Guests enjoyed the drinks at the Lobby Bar, making it a good spot to unwind and enjoy a beverage.
Take Advantage of the Great Location
The hotel's location close to downtown, with breathtaking views of the water, was highlighted as a major plus point by several guests.
Consider Off-Peak Travel
Some guests recommended visiting during the low season in August to potentially benefit from fewer crowds and better rates.
Location
Carretera Costera Sur KM 1.7, 77600 Cozumel, Quintana Roo
What's nearby
- Cinepolis0.3 mi
- Palacio Municipal0.4 mi
- Cathedral of Corpus Christi0.4 mi
- Cozumel Equalizers Scuba Center0.5 mi
- Aqua Safari Dive Shop0.8 mi
- Deep Exposure Dive Center1 mi
- Eco Divers1.1 mi
- Pax1.1 mi
- Studio Blue Dive Center1.2 mi
- Museo de la Isla de Cozumel1.3 mi
- El Caracol the Observatory1.6 mi
- San Juan Reef3.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Cozumel Hotel & Resort, Trademark Collection by Wyndham
Low season | September |
|---|---|
High season | March |
Average price (weeknight) | $114 |
Average price (weekend night) | $116 |
When to book a room at Cozumel Hotel & Resort, Trademark Collection by Wyndham
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Cozumel Hotel & Resort, Trademark Collection by Wyndham
FAQs when booking at Cozumel Hotel & Resort, Trademark Collection by Wyndham
Nearby hotels and places to stay
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See most recommended stays in CozumelGood to know
Value for money | 7.6 |
|---|---|
Distance to city center | 0.7 mi |
Nearest Airport | Cozumel |
Distance to airport | 2.2 mi |
Everything you need to know for your stay in Cozumel
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