Overview

Hotel Cozumel & Resort

Carretera Costera Sur km 1.7, 77600 Cozumel, QR, Mexico
+52 987 872 9020

$89+

Overall guest ratings

7.6/10 Good
Based on 418 reviews

Review highlights

  • 9.0
  • 8.4
  • 8.1
  • 4.4

Good to know

  • Friendly atmosphere
  • Near city centre

Nearby

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    About

    Location. This all-inclusive Cozumel resort is within one kilometer of Palacio Municipal and La Plaza Cozumel.

    Hotel Features. All-inclusive and room-only rates are available at this property. All-inclusive rates include meals and beverages at on-site restaurants, taxes, and gratuities. There may be charges for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Hotel Cozumel & Resort has an outdoor pool, a spa tub, a fitness facility, and a children's pool. Business amenities include a business center and wireless Internet access. Hotel Cozumel & Resort has a restaurant, a bar/lounge, and a poolside bar. Room service is available during limited hours.

    Guestrooms. Amenities featured in guestrooms include cable TV with premium channels, hair dryers, and complimentary bottled water. Business-friendly amenities include direct-dial phones.

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    Amenities

    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Laundry facilities
    • Business center
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle rental
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Playground
    • Designated smoking area
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Express check out
    • Safe
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    7.6 Good
    Based on 418 reviews
    • 9.0 "Terrific location."
      9.0 "City centre within easy reach, said 90%."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
    • 8.4 "Pool is good."
    • 8.1 "Breakfast is good."
    • 8.0 "Great service."
      7.7 "77% thought the service was very professional."
      7.5 "75% found the restaurant service to be one of the best."
      10.0 "Lovely bar service, according to 100%."
    • 4.4 "Rooms are not good."
      4.2 "58% didn't like the uncomfortable beds."
      1.9 "81% complained about the bathroom."
      0.0 "100% thought they were poorly maintained."
      1.4 "For 86%, the rooms looked old."
      3.8 "Air conditioning was criticized by 62%."
    • 2.0 "Disappointing internet connection."

    Overall Rating

    7.5 Good
    Based on 300 reviews
    • 8.8 "Location is great."
      8.4 "City centre within easy reach, said 84%."
    • 8.5 "Breakfast is good."
    • 8.5 "Pool is good."
    • 8.1 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 5.7 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 5.0 "Vibe was decent."
    • 4.5 "Rooms are not good."
      3.8 "62% didn't like the uncomfortable beds."
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    Overall Rating

    7.7 Good
    Based on 96 reviews
    • 9.1 "Terrific location."
    • 8.4 "Breakfast is good."
    • 8.3 "Pool is good."
    • 7.7 "Good service."
      9.3 "93% found the staff to be very friendly."
    • 7.1 "Good amenities."
    • 6.3 "Food is average."
    • 4.2 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
    • 3.8 "Rooms are not good."
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    Overall Rating

    7.3 Good
    Based on 20 reviews
    • 8.0 "Great service."
    • 6.6 "Food is average."
    • 4.2 "Rooms are not good."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Friendly atmosphere"
    "Near city centre"
    data provided by TrustYou

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